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Horizon Hearing Aids by hear.com Review 2024

Behind-the-ear hearing aid models

Michael Graw

In a Nutshell

Horizon Hearing from hear.com offers behind-the-ear hearing aid models designed for younger people with active lifestyles. The hearing aids include modern features like wireless recharging, water resistance, Bluetooth compatibility, and dynamic sound processing to deliver a more seamless hearing experience. Horizon Hearing aids aren’t cheap, but they offer excellent value for the money if more basic hearing aids don’t have the features you need.


  • Fast wireless charging
  • Controlled with free mobile app
  • Integrated tinnitus therapy


  • Relatively expensive
  • Only one hearing aid model available

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Horizon Hearing Hearing Aid Models

Horizon Hearing is an in-house hearing aid brand created by hear.com. hear.com works with a variety of major hearing aid manufacturers, including Signia, Oticon, and Phonak, and the company integrated many of the best features from these companies’ devices when creating Horizon Hearing. 

Horizon Hearing has one model of hearing aid that is specifically designed to accommodate younger people with active lifestyles. These behind-the-ear hearing aids have a slim, lightweight design that’s hardly noticeable to people around you. They’re also IP68-rated, so they can handle dust, water, and sweat with no problems.

Horizon Hearing aids also have a number of high-tech features that make them very adaptable. For instance, they’re Bluetooth-compatible so that you can take calls or play music straight from your phone. They also come with a wireless charging case, and you can get a full day’s charge in just 3 hours. For people who suffer from tinnitus, the hearing aids come with 5 static noises and 4 ocean wave noises built in to provide relief.

The sound quality on the Horizon Hearing aids is hard to beat thanks to their use of dynamic sound processing technology. Directional microphones pick up noise in front of and behind you, and process your own voice separately for added clarity. The hearing aids are also equipped with acoustic motion sensors, which provide increased accuracy when you’re walking or running.

Horizon Hearing aids start at $2,900.

Horizon Hearing Additional Services & Products

All Horizon Hearing aids come with a 3-year warranty against electronic defects. The company also offers a 45-day risk-free trial so you can try out the hearing aids to see if they’re right for you.

Horizon Hearing aid accessories are available through hear.com. The company offers replacement receivers, cleaning supplies, and replacement charging cases.

How Do I Purchase Horizon Hearing Devices?

To purchase Horizon Hearing aids, you must contact the customer service team at hear.com. They’ll connect you with a local hearing aid provider to schedule a hearing evaluation and fit your hearing aids.

Once your hearing aids are fitted, you’ll have 45 days to try them out risk-free. If you’re not happy with them, you can return them to your local audiologist for a full refund.

Horizon Hearing Payment Options

You will pay for your Horizon Hearing devices when you pick them up from your local audiologist. Most audiologists accept credit and debit cards, and some accept personal checks as well. Depending on your health insurance, you may qualify for partial or full reimbursement for your Horizon hearing aids.

Horizon Hearing can also help set you up with a payment plan to reduce the upfront cost of your hearing aids. Financing plans last from 12-60 months and monthly payments can be as low as $100.

Horizon Hearing Features and Tools

  • Personal fitting appointment with a local audiologist
  • 45-day risk-free trial
  • 3-year warranty on your hearing aids
  • Financing plans from 12-60 months
  • Slim, lightweight hearing aid design is hardly noticeable
  • Wireless charging in just 3 hours
  • Excellent sound clarity, especially when walking or running
  • Free mobile app for iOS and Android devices

What About the Horizon Hearing App?

The Horizon Hearing aid app is available for free for iOS and Android devices. The app lets you easily adjust the volume of your hearing aids and the directions from which they amplify sound. The app also offers customized presets so you can easily switch between different hearing aid settings for different situations.

The Horizon Hearing app enables you to stream music and videos straight to your hearing aids. You can also access 9 built-in sounds that provide relief for tinnitus.

Notably, you must use the app to control your Horizon Hearing aids. The devices themselves don’t have physical buttons or dials to control the volume or change hearing modes.

Service and Support

hear.com provides customer support for Horizon Hearing aids by phone from 8am-8pm (ET) Monday-Saturday. If you’re not sure whether Horizon Hearing aids are right for you, you can also call for a free consultation with a hearing expert. hear.com also offers an FAQs page about its services, but there are no dedicated support pages for the Horizon Hearing brand.

How to Get a Refund from Horizon Hearing

All Horizon Hearing aids come with a 45-day risk-free trial. If you’re not happy with your hearing aids, you can return them to the same local audiologist you purchased them from for a full refund. There are no questions asked, and your refund is issued as soon as you return the hearing aids.

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The Bottom Line

Horizon Hearing by hear.com offers modern hearing aids that are uniquely designed for people with active lifestyles. The brand’s hearing aids are water- and sweat-resistant and come with acoustic motion sensors to improve clarity when you’re running or walking. They also offer wireless charging and come with a mobile app for easy adjustments.

While Horizon Hearing aids can be pricey, hear.com makes them more accessible with financing plans and a 45-day risk-free trial. The company also works with most major health insurers to reduce the cost of Horizon Hearing aids to you. Overall, Horizon Hearing aids are an excellent value for the money if you need advanced features that more basic hearing models don’t offer.


Does Horizon Hearing accept health insurance?

Yes, hear.com works with most major insurance companies. Depending on your insurance, you may be able to reduce the cost of Horizon Hearing aids.

How long does the Horizon Hearing battery last?

The Horizon Hearing aid battery lasts up to 19 hours. It charges wirelessly in just 3 hours.

What is Horizon Hearing?

Horizon Hearing is a hearing aid brand created by hear.com. The brand features a single model of behind-the-ear hearing aid that’s specifically designed for people with active lifestyles.

Can I return Horizon Hearing aids?

Horizon Hearing aids come with a 45-day risk-free trial. If you’re not happy, you can return them within that time to your local audiologist for a full refund.

How do I get Horizon Hearing aids?

You can get Horizon Hearing aids from a local hear.com partner. Contact hear.com to find a provider near you and schedule a hearing exam.

Michael Graw is a freelance writer specializing in finance, business, and tech who writes for Top10.com. His work has appeared in numerous well-known online and print publications, including Techradar, BestMoney, Business2Community, Day Trade Reviews, Pacific Standard, Fortune, Business Insider, and more.

The author of this article has been paid by Natural Intelligence to write this article. Neither the author nor Natural Intelligence provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.

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