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Candid Review 2022

8.5
very good
Brittany Dick

In a Nutshell

Candid is a clear brace provider like Invisalign. It stands out because while having your teeth straightened with clear aligners, progress is monitored by orthodontists as Candid believes changing your teeth is a medical procedure and should thus be done only with proper supervision. Also, this service is cheaper than Invisalign or regular braces and can be used in the comfort of your own home.

pros

  • Remote monitoring by an actual orthodontist
  • Average 6-month treatment time
  • Extensive diagnostic process

cons

  • Slightly more expensive than some competitors
  • Only available in the US

Candid Candid Visit Site

Candid at a Glance

Starting price: Set by CandidPro provider

Treatment duration: 4-12 months (6-month average)

Accepts insurance: Yes

Money-back guarantee: No

Best For

Feel like your teeth are too bunched up, spaced out, or that your top and bottom jaws don’t fit nicely together when your mouth is closed? In any of those scenarios, you Candid could be a great option for treatment. Like other clear aligner options, Candid aligners are great for those with mild to moderate orthodontic needs and discoloration. These include:

  • Crowding
  • Spacing issues
  • Crossbite
  • Mild to moderate overbites
  • Mild to moderate underbites
  • Discoloration

How Does it Work?

Getting started with Candid is very simple. The first step to starting a Candid treatment plan is to visit the site and click “Am I a Candidate” to see if Candid aligners will work for you. Then you’ll need to select which type of problem you have with your teeth: Crowded, discolored, spaced or protruding. You’ll also be asked when you would like to get started, your age, and if you’ve ever worn braces.

Finally, give Candid your zip code to see what treatment options are available for your location. If you’re a good fit for treatment, the site will tell you so without having to put in any personal details like your email address or phone number.

Next up, it’s time to book an appointment at a nearby CandidPro provider. CandidPro providers are located all around the US so you shouldn’t have far to travel to visit one. Your provider will take scans, x-rays, or photos of your teeth and submit them to Candid to prepare your CandidPro setup.

Within two weeks from when you complete your scans, you’ll receive a treatment plan which you will need to approve. After that, your aligners will be made and sent to you in about 3 weeks. Every 14 days, you will have a virtual check-in through Candid's dedicated app to monitor your progress.

Treatment length with Candid varies from patient to patient, but on average takes 6 months to finish. During that time, you’ll need to change aligners as your teeth move once every 2 weeks. Candid will send you an automated email to remind you to do this, or you can use the Dental Monitoring app on your phone which will alert you with a notification when it's time to swap over to a new set.

Pricing

Pricing will be dependent on what your CandidPro doctor decides to charge–this will be based on a variety of factors, namely case complexity and location. Because you will be billed directly from a doctor’s office, verifying insurance coverage and maximizing savings can be as easy as it is when you go in to see your dentist to get your teeth cleaned.

What You Get

Candid aligners are manufactured using advanced 3D-printing technology to ensure they perfectly match your tooth structure. They are designed to be completely clear, and most people will have no idea that you’re wearing them at all.

Candid is special in that it offers remote monitoring by an actual orthodontist. When your treatment plan is approved, you’ll receive a number of aligners and instructions on what to do. At least twice over the course of your treatment, you will visit your orthodontist to monitor your progress and make sure treatment is going well. Finally, at the end of your treatment, you’ll get a pair of retainers to keep your lovely new smile in place.

Guarantee

Unfortunately, Candid doesn’t offer a killer no-risk money-back guarantee. However, if you decide this service isn’t for you, you can get a refund for your starter kit and there’s no obligation to subscribe after you have your appointment.

Insurance

Candid accepts payment by FSA debit cards and if you have a Health Savings account, you can pay by other means and will receive a receipt in order to obtain a refund. If your health insurance covers remote orthodontic treatment, Candid treatment is billed as a D8040 and should be covered.

Customer Service

Compared to similar providers, Candid has one of the best, if not the very best, customer service reputation. Its response times are quick and Candid staff are known for their “the customer is always right” approach. Service reps are available every day of the week by phone or through live chat.

Testimonials

“My experience was excellent. Customer service is great. The process was painless and fast!”

“I came across this company and I have been wanting to straighten my teeth my whole life, 7 months later and I have the courage to smile!!! Thank you!”

“Braces have always been so out of reach financially and every consultation resulted in super invasive procedures. I just assumed I would not be able to straighten my teeth. Thank you, Candid for providing an accessible option. My journey has been so easy from day one and your customer support is top-notch. I am coming up on the end of my refinements and am so happy.”

Bottom Line

Candid is a quick and affordable way to straighten and whiten your teeth at home. The major benefit of its service is that you work with an actual orthodontist and have your progress continuously tracked. That way, you can be sure your teeth look great and your oral health is also being looked after by a professional.

Candid Candid Visit Site

Brittany Dick writes for top10.com and is a once full-time, professional communicator turned freelance writer who specializes in crafting accurate health, wellness, and nutrition information. Since entering the freelance realm, Brittany has helped healthcare professionals tell the most impactful stories of their brand and deliver valuable health education to online audiences across the country.

The author of this article has been paid by Natural Intelligence to write this article. Neither the author nor Natural Intelligence provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.

Candid customer reviews

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19 May 2022

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Top Reviews

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3 months ago

They are good, they have excellent service and they always strive to give me the best. They make me very satisfied.

3 months ago

My teeth were horrible before I had braces. They would over lap and cause extreme pressure. The braces were also a bit painful but in the long run we're very worth it and did the job. My teeth are now straight and took away my insecurities of smiling.

4 months ago

It was for my daughter and it was a pleasant experience We didn't have much knowledge of the product going in.

4 months ago

Worked well. Straightened and gave me a beautiful smile. Kind and fast.

4 months ago

Good customer service and good pricing. They were very open and honest with me. The process was handled very proessionally.

4 months ago

Candid is very good and provide good value that is suits me and meets my need.

4 months ago

Candid was amazing in every single way possible. It was extremely easy to understand, didn't cost a lot of money, and they did a fantastic job. Will definitely be recommending to friends and family!

4 months ago

I love everything about it so much and it is so beautiful and I wish I could have more of the app for me.

4 months ago

My teeth are getting straighter. The employees are super nice to me.

4 months ago

Very good service and they are nice and give the best discount to our workers.

4 months ago

The material is durable. I like that its clear and it holds it's form and is very comfortable in the mouth. I like that it's not bulky and it doesn't wear down as easily as other brands do.

4 months ago

It's just a very satisfying and efficient product especially when one considers the alternative.

5 months ago

They changed my life for the better. Would recommend to anyone needing braces.

5 months ago

Candid is actually the best I've seen and used. They provide best orthodontial treatment plan both for young and older people.

5 months ago

Candid provides high quality service and it's reliable and gives guaranteed results. It's what I needed and a very excellent value for money. I like it and I recommend it. Candid is the best way to get straighter teeth.

5 months ago

I think that overall Candid is a good company for braces. The one thing that I can add is the customer service could be a little better and that it could be more affordable. I guess you get what you pay for but especially in this day in age, paying a lot of a cosmetic surgery is expensive.

5 months ago

So Candid is pretty good and will change your life for the better I promise.

5 months ago

Candid was affordable and they did great with getting the braces on when I needed them and my teeth looked absolutely beautiful when they took them off. I am so glad I was able to get them.

5 months ago

Over all a good company that's reliable. It is a well known company too so I guess I take that I to consideration too.

5 months ago

I thought the end process ended up very good. Teeth were very straight and completely unrecognizable.

93 reviews