Ideal For
- Mid-sized to enterprise-level organizations with high‑volume hiring needs
- Companies requiring global regulatory compliance and frequent screening
- Businesses seeking seamless integration into ATS/HR workflows
- Employers prioritizing speed, auditability, and automation
Why Go With Checkr
Checkr distinguishes itself with robust automation across the hiring and compliance lifecycle. Its Complete package—now standard—bundles full criminal coverage and automates setup, eliminating manual selection each time
Unique adjudication workflows enable automating decisions across 235 criminal categories, while continuous monitoring post-hire keeps teams informed of new developments via subscription options. The platform’s deep integration ecosystem—100+ partners—makes it easy to launch background checks directly from ATS environments such as Greenhouse, BambooHR, Deel, Rippling, and Oracle Recruiting Cloud Zoftwarehub.
Pricing
Refund policy: No ongoing subscription fees; if a report expires, no charge; canceled pending/suspended screenings still incur cost if any checks completed help.checkr.com help.checkr.com
Payment Methods: Standard credit card and enterprise billing options (not publicly itemized)
Reports Offered
- Criminal Records: National, federal, county-level searches with configurable lookback windows
- MVR / Driving Records for roles requiring vehicle operation
- Employment & Education Verification as part of Essentials and Professional tiers
- Drug Testing & Healthcare Screens via clinic or mobile on-site as add-ons
- Continuous Monitoring: Subscription-based criminal update service post-hire
- International Background Checks across 200+ countries
Customize Search
Clients control which checks run in each package and can add or customize packages via dashboard or API. Candidates submit consent and data via Checkr’s Candidate Portal; emails like invitation, welcome, and adverse action can be customized through a formal addendum process help.checkr.com+4help.checkr.com+4checkr.zendesk.com+4.
Is It Legit?
Yes—Checkr is accredited under the FCRA as a consumer reporting agency, a PBSA member, and certified for ISO/IEC 27001 and SOC 2 Type II security. It processes checks for major companies including Uber, Netflix, and Lyft. While some disputes and litigations are ongoing, these are generally consistent with industry dynamics; Checkr responds to disputes per compliance requirements.
How It Works
Employers invite candidates through an ATS or dashboard link; candidates complete a secure consent workflow on Checkr’s web portal. The system conducts authorized searches, automates adjudication, and pushes results back to the employer system. Reports are available via dashboard, downloadable PDF, or API fetch.
Ease of Use
Checkr is entirely browser-based with no installation. Its clean, intuitive dashboard and ATS integrations make ordering and reviewing checks efficient. The redesigned reports interface improves readability and standardizes data presentation. The lack of a handheld mobile app is offset by a responsive portal experience
Help & Support
- Contact Email: Contact Us, and general support via help.checkr.com chatbot and articles
- Support Hours: Chat and email support weekdays; no dedicated phone line; response times vary and human escalation is limited
- Help Resources: Help Center FAQs, API docs, integration guides, Checkr Academy tutorials, compliance guides
Bottom Line
Checkr stands out as a fast, compliant, and scalable background check provider for modern enterprises. Its powerful automation, flexible packages, and deep ATS integrations support high‑volume hiring and global screening. While international support and direct human assistance remain areas for improvement, the platform's speed, transparency, and regulatory alignment make it a top choice for organizations that want efficiency and reliability in their background screening process.
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