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338 Reviews

Checkr Background Check Review 2025

Top10.com Staff
Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.
Read more

August 4, 2025

2 min

checkr
Price
From $29.99/report
Reports offered
Criminal records, MVR, education and employment verification
Cancelation policy
Cancel via dashboard

Is Checkr worth it?

Checkr delivers enterprise-grade, AI-enhanced background checks with fast turnaround, robust compliance tools, and global coverage. Designed for high‑volume and modern hiring workflows, Checkr is a well-suited solution for organizations seeking reliable, scalable screening.

Checkr Pros & Cons

Pros

89 % of U.S. criminal checks complete in under one hour
AI-powered package automation and adjudication streamline workflows
Extensive pre-built ATS/HRIS integrations for seamless hiring processes

Cons

Customer support is primarily via chat/email
International checks sometimes face delays
checkr

Checkr at a Glance

9.8
Editorial Score

Cost

Multiple packages starting at $29.99 per check, customizable with several searches and verifications
9.0

Reports

Multiple package options, including basic search, in-depth criminal search. Add-ons include federal, state & global, employment and education verifications, etc
10.0

Confidentiality

Adheres to confidentiality, compliance & info security standards, FCRA-trained experts, accredited by the Professional Background Screening Association (PBSA)
10.0

Customer Support

Customer support Monday-Friday between 8am- 8pm ET, candidate support available by chat 24/7, FAQ section & help center
10.0

BBB Rating

Accredited by the Better Business Bureau with an A+ rating
10.0

Ideal For

  • Mid-sized to enterprise-level organizations with high‑volume hiring needs
  • Companies requiring global regulatory compliance and frequent screening
  • Businesses seeking seamless integration into ATS/HR workflows
  • Employers prioritizing speed, auditability, and automation

Why Go With Checkr

Checkr distinguishes itself with robust automation across the hiring and compliance lifecycle. Its Complete package—now standard—bundles full criminal coverage and automates setup, eliminating manual selection each time

Unique adjudication workflows enable automating decisions across 235 criminal categories, while continuous monitoring post-hire keeps teams informed of new developments via subscription options. The platform’s deep integration ecosystem—100+ partners—makes it easy to launch background checks directly from ATS environments such as Greenhouse, BambooHR, Deel, Rippling, and Oracle Recruiting Cloud Zoftwarehub.

Pricing

PlanPrice per Report
Notes

Basic+

$29.99

SSN, sex offender, global watch list, national criminal search
Essential$54.99

Adds unlimited county criminal search (passthrough fees apply)

Professional

$79.99

Includes employment and education verification

International Basic+

From $32Global watchlist + international criminal check

International Professional

From $102

Adds employment/education verification

Refund policy: No ongoing subscription fees; if a report expires, no charge; canceled pending/suspended screenings still incur cost if any checks completed help.checkr.com help.checkr.com

Payment Methods: Standard credit card and enterprise billing options (not publicly itemized)

Reports Offered

  • Criminal Records: National, federal, county-level searches with configurable lookback windows
  • MVR / Driving Records for roles requiring vehicle operation
  • Employment & Education Verification as part of Essentials and Professional tiers
  • Drug Testing & Healthcare Screens via clinic or mobile on-site as add-ons
  • Continuous Monitoring: Subscription-based criminal update service post-hire
  • International Background Checks across 200+ countries

Customize Search

Clients control which checks run in each package and can add or customize packages via dashboard or API. Candidates submit consent and data via Checkr’s Candidate Portal; emails like invitation, welcome, and adverse action can be customized through a formal addendum process help.checkr.com+4help.checkr.com+4checkr.zendesk.com+4.

Is It Legit?

Yes—Checkr is accredited under the FCRA as a consumer reporting agency, a PBSA member, and certified for ISO/IEC 27001 and SOC 2 Type II security. It processes checks for major companies including Uber, Netflix, and Lyft. While some disputes and litigations are ongoing, these are generally consistent with industry dynamics; Checkr responds to disputes per compliance requirements.

How It Works

Employers invite candidates through an ATS or dashboard link; candidates complete a secure consent workflow on Checkr’s web portal. The system conducts authorized searches, automates adjudication, and pushes results back to the employer system. Reports are available via dashboard, downloadable PDF, or API fetch.

Ease of Use

Checkr is entirely browser-based with no installation. Its clean, intuitive dashboard and ATS integrations make ordering and reviewing checks efficient. The redesigned reports interface improves readability and standardizes data presentation. The lack of a handheld mobile app is offset by a responsive portal experience

Help & Support

  • Contact Email: Contact Us, and general support via help.checkr.com chatbot and articles
  • Support Hours: Chat and email support weekdays; no dedicated phone line; response times vary and human escalation is limited
  • Help Resources: Help Center FAQs, API docs, integration guides, Checkr Academy tutorials, compliance guides

Bottom Line

Checkr stands out as a fast, compliant, and scalable background check provider for modern enterprises. Its powerful automation, flexible packages, and deep ATS integrations support high‑volume hiring and global screening. While international support and direct human assistance remain areas for improvement, the platform's speed, transparency, and regulatory alignment make it a top choice for organizations that want efficiency and reliability in their background screening process.

Top10.com Staff

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

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