Intelius Review

Dave Platt

In a Nutshell

Intelius is ideal for gathering comprehensive background information from the entire web. Despite the large number of options and features it has, Intelius never feels overwhelming or hard to use. The search options are clearly labeled, making navigation quick and intuitive. What’s more, each search type is clearly explained in simple language which is really handy if you aren’t sure which type of search you should carry out.


  • Wide range of search options
  • iOS and Android apps


  • Confusing fee structure
  • Difficult to narrow search

Intelius Intelius Visit Site

Why Go With Intelius

If a high degree of flexibility and the ability to make tailored searches are important to you, there’s no better choice than Intelius.


Unlike other background check websites, which can only compile one type of report, Intelius has several different kinds of reports you can choose from. Reports range from basic people search reports and reverse phone checks, to incredibly comprehensive full background checks. Choosing the right report allows you to quickly get the information you really need, instead of having to wade through endless pages of unnecessary data you might not even understand.

Tailored Searches

Intelius has one of the largest selections of search options on the market which is great if you want your report to contain a very specific data set. People search, background check, criminal check, and reverse lookup are further subdivided into even more specific types of search, from criminal court records checks to social media checks and everything in between.


Intelius offers several pricing options. The two main options are a monthly membership and a discounted monthly membership (so the discounted package is the way to go). 

Five day trial
Two months unlimited search
$19.43/month or $39.86 for two months
Monthly unlimited standard search

*Last updated: November, 2020

Reports Offered

  • People search
  • Background search
  • Criminal records
  • Social media network search
  • Reverse phone lookup
  • Reverse email lookup
  • Reverse property search

More Reasons to Choose Intelius

It’s not just Intelius’s search options that offer a high degree of flexibility, but its pricing structure too. Admittedly, the pricing can be a bit confusing to someone new to the company. Once you come to grips with it; you’ll love how much leeway it offers.

Rather than going for a one-size-fits-all approach, one-off reports are priced differently depending on the level of detail they include. And if a one-off report just won’t cut it, but a monthly subscription is a bit too much; you have the option of paying for a 24-hour pass instead.

Customize Search

Intelius can turn up an incredibly broad range of valuable data on the subject of your search  from basic stats like known aliases, date of birth,  criminal judgements, civil judgements, and much more.

Because the service has so many different options, and can compile a very wide range of reports, search results will vary. However,  every type of report will turn up the following basic information:

  • Name
  • Known aliases
  • Address history
  • Age and date of birth
  • Known phone numbers
  • Known relatives

More information can be acquired depending on the type of search you run. Reverse phone lookups will turn up the carrier’s name and even the phone type (whether it’s a cell or a landline), which could allow you to get in touch with the carrier, and report an annoying caller. Social network lookups will turn up comprehensive information on your subject’s online presence.

Of course, a full background check is the most comprehensive report you can obtain from Intelius. In addition to the information contained in standard reports, It will include the following:

  • Information about neighbors
  • Property records
  • Criminal records, including arrests and traffic violations
  • Sex offender information
  • Marriage and divorce records
  • Civil judgements
  • Bankruptcies
  • Tax liens

Is Intelius Legit?

Some claim that Intelius’s services aren’t very useful because they use records that are available to the general public.Intelius never claims to provide access to information that isn’t publicly available. It does claim to use  research tools that are faster, more thorough, and more organized than  the methods a consumer might use to search for this information.  In this respect Intelius is completely legitimate. 

However, Intelius is not FCRA compliant  which the company states directly on its home page.  Non-compliance shouldn’t be a problem for consumers getting reports for personal use. FCRA compliance is only required if the reports are used to make decisions regarding: employment, tenant screening, credit, etc. 

How it Works

Intelius sets itself apart from the competition by offering one of the widest selections of search options available anywhere. The service is also incredibly easy to use.It never feels cluttered or overwhelming despite the number of search and report options available.

Let’s take a more in-depth look.

Search Options

While some background check websites feel safer by adopting a “less is more” approach, Intelius is the exact opposite.  Because the company has been in business since 2003, (way before many other background check websites were even conceived) Intelius has been able to provide a wide array of search options  in a refined and accessible user experience.

Search options are divided into four main categories: people search, background check, criminal records check and phone lookup. These are then further subdivided into more specific categories, which provides you with an incredible level of flexibility. While you can get an all-encompassing, comprehensive background check report, you can also choose to get a report that contains only the information you need.  

People searches are the best way to reconnect with someone from your past. This option allows you to run the following types of searches:

  • By name
  • By email address
  • Social network search
  • Property records search

Criminal records searches  focus on your subject’s past. You can  search  by state or run  a nationwide records query. Criminal record search options include a general search, public records search, criminal court search, or a civil court search.

Reverse phone lookups allow you to track down unknown callers. You can run a general search or else focus on cell phones by running a tailored reverse cell phone search. Of course a background check will turn up the most comprehensive report possible.


Although the Intelius website doesn’t have the most beautiful design, the interface is surprisingly fluid and intuitive.  It’s easy to navigate the site so you can quickly choose your preferred search type to get the information you require fast. .

The different search options are well-laid out; clicking on an option will turn up an explanation of how each search works, and the information it will return. .This is great for helping you decide which search type is right for you.

The reports are extremely easy to navigate, and the information is neatly organized for ease of use. You’ll get a high-level overview at the top of the report, and a visual address history identified using pins on a map. The content of each report can be navigated using the menu on the right hand side. Each report  section is checked green which makes navigating the documents very easy.

Ease of Use

Intelius gathers more than 20 billion new records each year. 

Unlike other background check websites, Intelius doesn’t track your searches. They also notify you when updates are available. Their database is updated on a daily basis, which means that the information in your reports should always be  up to date and complete.

The information in Intelius’ database comes from various data sets sourced from federal, state, county, and local records. The system is unable to turn up information about people outside of the US. However, if someone did spend time in the US at some point - even for a short period - and there’s a record of it, Intelius should be able to find at least some information for you. What’s more, it can also turn up unlisted numbers, as these may still form part of public records even though they’re not on the phone directory.

Help & Support

Intelius is one of the most user-friendly background check websites around. Unsurprisingly, it enjoys an A+ rating from the Better Business Bureau.

The company goes out of its way to help you out before you even run into issues by providing clear and concise explanations of every type of search it can do. This is great if you’re not sure how to go about finding the information you need, as it helps you decide which type of search is best for you.

Live customer support is available seven days a week:  5am to 6pm, Monday to Friday, and 6am to 4pm PST on weekends  via a toll free number. Alternatively, you can get in touch by email or by opening a support ticket.

The company is also very active on social media. It regularly shares interesting articles about staying safe both online and offline as well as the latest news and updates about its background checking services via Facebook and Twitter.

Bottom Line

You may not necessarily need a background check website as powerful and flexible as Intelius. However, if other background check services don’t provide the report types you need, the vast range of reports you can purchase makeIntelius truly hard to beat.

What’s more, Intelius has gone out of its way to ensure that their website is as intuitive as possible. The combination of a comprehensive tool set and a top notch user experience make Intelius one of the best background check websites out there.

About Intelius

Intelius was founded in 2003 by Naveen Jain, John Arnold, Ed Petersen, Kevin Marcus, Niraj Shah, and Chandan Chauhan. As one of the very first background check websites on the market, it broke new ground in people search engine technology by developing an algorithm that can quickly make connections between data and a specific person. Over the years the company has also amassed an impressive collection of data.  The company  collects over 20 billion new records every year. Today, the company remains a market leader. Ranked amongst Inc 500’s fastest growing companies in the US, Intelius’s database handles a staggering 300 million requests for information every month.

Contact Details

Phone: 1-888-445-2727

Note: This Background Check service is not FCRA compliant. You may not use Intelius's service, or the information it provides, to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require FCRA compliance. This is applicable, but not limited to, a Background Search, Credit Background Check, Criminal Background Check, and/or Driving Record. Intelius is not a consumer reporting agency and does not, and cannot, provide consumer reports. These terms have special meanings under the Fair Credit Reporting Act, 15 USC 1681 et seq., ("FCRA"), which are incorporated herein by reference.

David Platt developed an extensive working knowledge of background check and data management services in his time providing support for military access credentials with respected biometric security service provider SureID. He has further developed his internet security skills in completing a Bachelors of Science degree at Portland State University.

Intelius customer reviews

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25 Jan 2021

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Top Reviews

Carol, CA
a year ago

Ease of use

Brand satisfaction

Value for money

Service quality

Easy to use and fairly priced. I needed little time to get my answers. It has good reviews, and the information was quickly available

Cryssie, NC
a year ago

It gave a comprehensive background check at a fair price. It included previous addresses, employer information, and criminal history.

Joseph, MA
a year ago

It's been a great experience and it's a good fit for my business needs. Price and value are a prime example of what I expect from the company

Rachel, ND
a year ago

They are intelligent, resourceful, helpful, affordable. I have always had positive accurate interactions.

Meredith, TX
a year ago

Awesome customer service and they always have taken good care of me and they usually have really good rates

a year ago

Gave me everything I needed for a great price and it worked well for me. A really good brand

Kevin, CA
a year ago

Because it meets my needs in these categories. It's innovative, thorough and comprehensive.

Nav, CA
a year ago

It is relevant and what someone would look for and have a opinion and it's easy to find something

LaTonja, OH
a year ago

This service was highly recommended and has been used by our company in the past. We also have an account with t hem.

Mandy, IN
a year ago

They were easy and great to work with. It was easy to sign up. Good customer service agent.

Me, PA
a year ago

It is easy to find personal information, like ages, addresses, associated people, on Intelius.

Amia, NC
a year ago

It's a good service. It's easy to use as well as an efficient software. They are also very thorough.

Gary, LA
a year ago

Quick and dependable service that I feel protects me from outside poor I individuals or companies

Mike, AL
a year ago

Customer service is helpful proven to be top notch. Friendly and seek to resolve the problem.

a year ago

I used it but not sure your to rate them, They were easy to use but I have no idea on what they learned or found out during check at this time.

Brandee, IL
a year ago

Intelligent was ok but very expensive for what I needed to have done. I most likely won't use the service again.

Dee, PA
a year ago

Do not know it well enough, used only once, so it is hard to rate. This is not my area of experience

a year ago

Average services for the prices that are offered by the service. Some what easy to use the service.

Jess, WI
a year ago

The cost is a little high and sometimes the information is not 100% current, but it is a good baseline.

a year ago

It is an adequate service, as are most. We have switched from various others over time as costs change, and found them all very equivalent.

30 customer reviews