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Window World Review

20 reviews

In a Nutshell

Window World was established in 1995 and is the largest company for replacement windows in the US, sourcing all of its materials from within the USA with a large range to choose from. The service that Window World offers is backed by a nationally recognized company, but as the company is a franchise, it means that it’s able to give attention to detail and the personal touch for all of its clients that other large companies are not able to do.

pros

  • Quality products
  • Nationally known and locally owned
  • Offers comprehensive warranties

cons

  • Not all franchises are equal
  • Actual cost is generally more than the ads

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Window World at a Glance

Specializes in: Windows, Doors, and Siding

Average price range: Varies depending on home

Warranty: For as long as the original buyer of the windows lives in the home

Response time: Respond to a quote request within hours

Best For: Energy efficiency for the whole exterior of your property

Window Types

Window World is able to offer a wide range of windows to suit all types of homes that are found all over the country. The range of windows offered can vary by region, so it’s always best to check what’s offered in your region before settling on one specific type. The wide variety of windows offered is:

  • Double Hung

  • Sliding

  • Casement & Awning

  • Picture

  • Architectural shapes

  • Basement Hopper

  • Acrylic Block

  • Bay & Bow

  • Garden

  • Single Hung

Pricing

Window World is known for offering competitive prices, but it is very difficult to be able to give an example of the cost of replacing windows, as they vary so much from home to home and products used, as well as the different complexities that may be involved. Because of all that, the price will not be known until the day of your consultation. Also, you should bear in mind that as the company is franchised all over the country, the price may also vary depending on the franchise owner and the market in your area.

Testimonials

Satisfied clients of Window World had the following to say:

  • ‘We appreciate the lack of “hard sell” techniques that caused us to turn down other companies before you’ M. Richardson, Window World of Harford County

  • ‘We had 16 windows installed and they were done great. The crew that installed them was very good, and had all 16 windows installed in one day’ B. Detschel, Window World of Ocala

  • The team was ready to begin promptly at 8am. Polite, courteous, hard working, and most important, did a very professional job’ S. Jaworski, Window World of Altoona

Customer Service and Response Times

When you contact Window World, you need to contact the franchise in your area, which can be found on their main website. Your local franchise will send out a rep to come and give you a consultation. And if you then need to apply for financing, this can be done online during your consultation. Once you have chosen your products and been approved by financing, the wait to receive your windows and for installation is approximately 6 weeks.

Customer service can be contacted throughout this process and after, either by phone or by filling out the online form on the website. Response times vary depending on location and the reason for the query. Window World’s customer service can be contacted 24 hours a day and 7 days a week online, but to speak to a customer service representative, you need to check the hours of your specific franchise. The corporate office phone number is 1-866-740-2100.

Warranty

Window World has what is known as a limited lifetime warranty on all of the products that they install. This means that as long as the original purchaser of the products from the company lives in the home, they remain insured. If a new homeowner purchases the property, they can purchase the warranty by paying a fee for the transfer, as long as they do so within 30 days of purchasing the home.

The following is covered under the warranty:

  • Glass breakage

  • Vinyl parts

  • Insulated glass

  • Mechanical parts (locks, vents, etc.)

  • Labor

Energy Efficiency

Window World has energy star accreditation and offers energy-efficient replacement windows. It claims that its windows provide substantial energy efficiency and savings for your home in 3 different ways. Firstly, with the warm edge space system designed to block the path of escaping heat; secondly, with the high-performance Low-E coatings that help maintain the perfect temperature; and thirdly, with the argon gas insulation.

Other Services Offered

Apart from replacement windows, Window World offers a number of other products for the exterior of your home. Some of these additional options are:

  • Entry doors

  • Patio doors

  • Siding – the protective material attached to the exterior of the house

  • Shutters

  • Garage doors

  • Storm doors

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Summary

Window World is a great company that offers affordable energy-efficient replacement windows that look great to homes all over the United States. It has a variety of different styles to suit every budget and taste and is consistently recognized for its customer service in the community and range of great products. You can't go wrong in picking them.

Sarah Badani has extensive research and review experience in the finance industry. With a degree in psychology and education, she brings a level of depth and understanding to her writing along with her own flavor to spice up each topic in a unique and inviting way.

Window World customer reviews

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08 Jul 2020

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Top reviews

H****w, CA
4 months ago

Ease of use

Brand satisfaction

Value for money

Service quality

Window World is affordable, reputable and promotes job satisfaction as it uses innovative window technology.

G****n, FL
2 months ago

Used it in the past but now I moved on. It was a great fit but I've found something better.

F****t, MD
5 months ago

I think they are really great. We used them and have had no problems. They came out the day after I called then 2 days later, I had 16 new windows and a sliding doors.

J**e, PA
4 months ago

They did a good job. Efficient and friendly. Prompt service. Great customer service. Friendly.

I*y, IL
2 months ago

Their customer service is excellent. The installation guys neglected to caulk and paint a window, also the window had a flaw. They did, however, replace and install correctly.

T***y, VA
2 months ago

Incredible customer service, great quality product and technicians that were extremely skilled. They were very expensive however I believe they were worth it.

U***S, FL
2 months ago

They were easy to deal with and very professional when installing 3 windows for my house. The price was also very reasonable.

W***a, NE
2 months ago

Window world is the largest replacement window installation company in the country. Window world is a franchise which means the service you're likely to get is dependent on the individual franchise owner.

A*****o, NY
5 months ago

Best service. It is safe too. Window world's security is strong.

A***n, FL
2 months ago

The service was faster than I expected. I've used them on several occasions so I knew they would do quality work.

K**t, NE
2 months ago

I like that they have a lifetime guarantee and they have honored it so far. I'm unsure about the quality of the windows themselves. Many of them are not easy to shut.

J****a, CA
3 months ago

I used this firm the last few years and I have a very good experience with it.

J*****e, OR
2 months ago

They have great customer service, and amazing timing. Great products, that are long lasting and efficient.

E**e, GA
4 months ago

The service is amazing and I am so grateful that I go to this company, I am so blessed.

R***, VA
3 months ago

They did a good job installing our glass patio doors. They did the job quickly and offered useful tips on how to maintain them for longevity.

undefined, PA
4 months ago

They did a great job when replacing my windows. They were kind and did what they had to do in timely manner.

P*******n, NY
4 months ago

Window World actually provides a high quality window. I really love windows of high quality. Also, the price is considerate.

C***W, MN
2 months ago

Love their windows but they are pricey, also took some time to get a reply or repair on the errors made. They have increased the prices dramatically between years.

K***D, WI
5 months ago

Windows are expensive compared to other brands. No real website to compare windows vs other brands.

D*****d, FL
3 months ago

You get what you pay, for sure. The windows were cheap, and the customer service and amenities were lacking.