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Window World Review

Sarah BadaniBySarah BadaniMar. 11, 2020

In a Nutshell

Window World was established in 1995 and is the largest company for replacement windows in the US, sourcing all of its materials from within the USA with a large range to choose from. The service that Window World offers is backed by a nationally recognized company, but as the company is a franchise, it means that it’s able to give attention to detail and the personal touch for all of its clients that other large companies are not able to do.

pros

  • Quality products
  • Nationally known and locally owned
  • Offers comprehensive warranties

cons

  • Not all franchises are equal
  • Actual cost is generally more than the ads

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Window World at a Glance

Specializes in: Windows, Doors, and Siding

Average price range: Varies depending on home

Warranty: For as long as the original buyer of the windows lives in the home

Response time: Respond to a quote request within hours

Best For: Energy efficiency for the whole exterior of your property

Window Types

Window World is able to offer a wide range of windows to suit all types of homes that are found all over the country. The range of windows offered can vary by region, so it’s always best to check what’s offered in your region before settling on one specific type. The wide variety of windows offered is:

  • Double Hung

  • Sliding

  • Casement & Awning

  • Picture

  • Architectural shapes

  • Basement Hopper

  • Acrylic Block

  • Bay & Bow

  • Garden

  • Single Hung

Pricing

Window World is known for offering competitive prices, but it is very difficult to be able to give an example of the cost of replacing windows, as they vary so much from home to home and products used, as well as the different complexities that may be involved. Because of all that, the price will not be known until the day of your consultation. Also, you should bear in mind that as the company is franchised all over the country, the price may also vary depending on the franchise owner and the market in your area.

Testimonials

Satisfied clients of Window World had the following to say:

  • ‘We appreciate the lack of “hard sell” techniques that caused us to turn down other companies before you’ M. Richardson, Window World of Harford County

  • ‘We had 16 windows installed and they were done great. The crew that installed them was very good, and had all 16 windows installed in one day’ B. Detschel, Window World of Ocala

  • The team was ready to begin promptly at 8am. Polite, courteous, hard working, and most important, did a very professional job’ S. Jaworski, Window World of Altoona

Customer Service and Response Times

When you contact Window World, you need to contact the franchise in your area, which can be found on their main website. Your local franchise will send out a rep to come and give you a consultation. And if you then need to apply for financing, this can be done online during your consultation. Once you have chosen your products and been approved by financing, the wait to receive your windows and for installation is approximately 6 weeks.

Customer service can be contacted throughout this process and after, either by phone or by filling out the online form on the website. Response times vary depending on location and the reason for the query. Window World’s customer service can be contacted 24 hours a day and 7 days a week online, but to speak to a customer service representative, you need to check the hours of your specific franchise. The corporate office phone number is 1-866-740-2100.

Warranty

Window World has what is known as a limited lifetime warranty on all of the products that they install. This means that as long as the original purchaser of the products from the company lives in the home, they remain insured. If a new homeowner purchases the property, they can purchase the warranty by paying a fee for the transfer, as long as they do so within 30 days of purchasing the home.

The following is covered under the warranty:

  • Glass breakage

  • Vinyl parts

  • Insulated glass

  • Mechanical parts (locks, vents, etc.)

  • Labor

Energy Efficiency

Window World has energy star accreditation and offers energy-efficient replacement windows. It claims that its windows provide substantial energy efficiency and savings for your home in 3 different ways. Firstly, with the warm edge space system designed to block the path of escaping heat; secondly, with the high-performance Low-E coatings that help maintain the perfect temperature; and thirdly, with the argon gas insulation.

Other Services Offered

Apart from replacement windows, Window World offers a number of other products for the exterior of your home. Some of these additional options are:

  • Entry doors

  • Patio doors

  • Siding – the protective material attached to the exterior of the house

  • Shutters

  • Garage doors

  • Storm doors

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Summary

Window World is a great company that offers affordable energy-efficient replacement windows that look great to homes all over the United States. It has a variety of different styles to suit every budget and taste and is consistently recognized for its customer service in the community and range of great products. You can't go wrong in picking them.

Sarah BadaniBySarah BadaniFeb. 20, 2020
Sarah Badani has extensive research and review experience in the home improvement industry. With a degree in psychology and education, she brings a level of depth and understanding to her writing along with her own flavor to spice up each topic in a unique and inviting way.
Window World