In a Nutshell
pros
- Large variety of windows
- Affordable
- Virtual consultations available
cons
- They contract out the work
The Home Depot at a Glance
Specializes in: Custom windows with detail measure, nothing installed from the shelf and completely custom; $800 -$4,400 for vinyl windows, $1,000-$7,900 for wood windows
Average Prize Range: Yes
Response Time: Within hours
Best For: Total project management of your window installation
Window Types
The Home Depot offers a large range of replacement windows to fit all budgets, made from different materials. They work with a number of manufacturers, which is what helps them keep the costs down. The range of windows offered* are:
Double-hung windows
Single-hung windows
Sliding windows
Picture windows
Awning & Hopper windows
Bay windows
Casement windows
Shaped windows
*May vary due to local restrictions
Pricing
In order to estimate the cost of window replacement, you need to bear in mind numerous different factors, such as size, type, material used, and the number of windows being replaced.
To get the best, most accurate estimate of your project, The Home Depot recommends scheduling a free in-home or virtual consultation.
Testimonials
Satisfied customers of The Home Depot had the following to say:
‘Would definitely work with this team again. This was an excellent experience from beginning to end. It was particularly important that the installation team successfully coordinated their work with our stucco team so that we had no duplication of effort.’ - NZmultifuel
‘Comparing the experience here with other window contractors and their products - I got a solid product (Simonton 6100) sold by a very easy going sales person and installed by a tech who managed to keep intact all 100 years old trim and jamb pieces for reinstall, completed the job ahead of schedule, and left my house cleaner than when he entered it. Do your homework on windows and make sure you understand precisely what you're getting like you should with anyone. These guys did not disappoint.’ - Ian
‘The process was very easy and the consultant did a great job on helping us choose a window for our need. The only issue we had was communication with the installer and getting a correct time for the window to be installed. The installer did a great job installing the window and we are happy.’ - Burt
Customer Service and Response Times
Once you've submitted a request for a free in-home or virtual consultation, you will be connected with a design consultant. For general inquiries, it is advised to contact them via the website, either online or by email. But if you need to contact them urgently, you should call the customer service number, which is 1-800-466-3377.
When you want to arrange a quote, you fill in the online form to schedule a free in-home or virtual consultation. You will then choose what windows you want, and the specialist will provide you with a quote there and then. When you are ready, they will have your new windows delivered and schedule the installation date at a time that is convenient for you.
Warranty
The Home Depot states on its website that it offers a lifetime warranty on labor and accidental glass breakage. However, it offers no further details on what exactly is involved in the warranty on the website, because it works with other companies when providing and installing windows. Therefore, each individual window's warranty would depend on who is supplying the window.
Energy Efficiency
The Home Depot provides windows that are energy efficient and energy star qualified. The windows on offer have the following energy-efficient options:
Thermal
Triple pane
Double pane
Other Services Offered
The Home Depot offers a large range of home improvement services, among them:
Kitchen remodeling
Bathroom remodeling
Plumbing services
Water treatment services
Flooring (carpet & hard flooring)
Door installation
Light fixture repair
Heating, ventilation and air conditioning
Summary
The Home Depot is a great choice when looking to replace your windows. It offers affordable windows and no hidden costs using licensed and background-checked local installation professionals.
As they offer a wide variety of other services, it can really be your one-stop-shop for windows, as well as all of your other home improvement needs.
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