In a Nutshell
- All contractors on the site have gone through a screening process
- You can read reviews from verified consumers
- Free service
- When you agree to get free quotes, you opt in to marketing calls
- Cannot search for contractors on your own
Specializes in: All types of home repair
Average price range: $775 for windows and doors
Warranty: No warranty
Response time: Phone support and live chat during business hours
Best For: People who want contractors who have been vetted
HomeAdvisor is a website that allows people to find contractors in their area based on the exact project they need. When you log onto HomeAdvisor, you should know exactly what you want, since you’ll be asked detailed questions about your project. For example, on the home page, you can choose from a variety of home repair categories, including Windows & Doors. Once you select what you want, you’ll need to type in your zip code. After you type it in, you can choose from a variety of specific window-related options:
Hardware, locks, screens
If you’re looking specifically for window repair, you’ll then be asked what kind of windows you have. Options include:
Stained or specialty glass
There are then more questions, like whether the windows are new or old, whether the project is urgent, and if you’re ready to hire or are still in the planning & budgeting stage. Finally, you’ll be asked when you want your request to be completed, and the fastest is within one week in non-emergency cases. For emergencies, you have the option to check off immediately or within 24 hours. You’ll be offered financing options/insurance coverage if necessary.
There is no standard quote for window repair because HomeAdvisor matches you up with several different service providers. However, the site does give an average cost for both Windows & Door Contractors. The average is $775, with the low end starting gat $49 and the high end going all the way to $21,000. Obviously, the price will depend on the scope of your project, your location, and the contractor you choose.
Once you agree to receive quotes, you’ll be shown a more specific range of what you can expect to pay, and this is extremely helpful. Below is an example of the average cost of basic glass window repair in New York, New York.
Since the average cost is calculated based on 10,000+ profiles, you’ll get a pretty good idea of what you can expect to pay.
“I have used their recommended contractors 3 times, and each time for home repairs or updates has been unequivocally without issue regarding the quality and price of the work completed. I continue to be amazed at the 100% perfect experience I have had with their recommended contractors.” - Michael of Martinsville, IN
“I can't believe how easy this works. I scheduled a couple of appointments through HomeAdvisor. HomeAdvisor followed up with reminders and even with confirming that the company reps showed up. I don't think that it couldn't have been any easier or worked out any better. Bravo!” - Jim of Sun City West, AZ
“This gutter project was my first time use of HomeAdvisor. The experience was great, the phone app is easy to use and the contractor I hired through HomeAdvisor did a great job. I will use the phone app again and I'm sure.” - David of Riverview, FL
Customer Service and Response Times
HomeAdvisor can be contacted via a toll-free phone number: 1-877-800-3177. There is also live chat available on weekdays from 6:00 am to 5:00 pm and on weekends from 7:00 am to 4:00 pm. There is a FAQ page on the site so consumers can acquaint themselves with how it works before they request a quote.
Each contractor has his or her own customer support system in place. It is the responsibility of the consumer to be in touch with the contractor directly. However, all of the contractors on HomeAdvisor have gone through a strict screening process, and there are also reviews from verified users. If you are concerned about the customer service of a specific professional, read the reviews on the site.
HomeAdvisor offers a Fixed Price Guarantee, which means that if you’re not happy with the service you received, the HomeAdvisor team will intervene to try and help. However, there is no specific guarantee of refund or credit — just a guarantee of an attempt at assistance.
For a warranty on the actual work, it’s the responsibility of the consumer to inquire with contractors about whether they offer a warranty, and if so, for how long.
Each contractor has his or her own energy star ratings. You can read reviews on the site or ask the contractor directly if this is something that’s important to you.
Other Services Offered
HomeAdvisor has a network of contractors that offer over 500 home-related services. These include plumbing, remodeling, painting, handyman services, and many more.
HomeAdvisor allows people all over America to find pre-screened contractors in their area. All you need to do is specify the exact type of window repair project you need and where you live. HomeAdvisor will then gather all the relevant contractors in your area and send you a bundle of free quotes. There is no obligation to hire a contractor from HomeAdvisor even after you get the quote. Please note that though the service is free, when you sign up you agree to receive marketing phone calls from HomeAdvisor and its network of affiliates and service providers.