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HomeAdvisor Review

25 reviews

In a Nutshell

HomeAdvisor allows consumers to find contractors in their area for just about any home-related job, including window repair. Contractors on HomeAdvisor have undergone a strict vetting process, including criminal background and licensing checks. When you log onto HomeAdvisor, you simply specify the exact type of project you need, answer some brief questions, and you’ll be given free quotes from several contractors in your area.

pros

  • All contractors on the site have gone through a screening process
  • You can read reviews from verified consumers
  • Free service

cons

  • When you agree to get free quotes, you opt in to marketing calls
  • Cannot search for contractors on your own
Home Advisor Home Advisor Visit Site

Specializes in: All types of home repair

Average price range: $775 for windows and doors

Warranty: No warranty

Response time: Phone support and live chat during business hours

Best For: People who want contractors who have been vetted

Window Types

HomeAdvisor is a website that allows people to find contractors in their area based on the exact project they need. When you log onto HomeAdvisor, you should know exactly what you want, since you’ll be asked detailed questions about your project. For example, on the home page, you can choose from a variety of home repair categories, including Windows & Doors. Once you select what you want, you’ll need to type in your zip code. After you type it in, you can choose from a variety of specific window-related options:

  • Window cleaning

  • Window repair

  • Hardware, locks, screens

  • Window protection

  • Window tinting

  • Window treatments

If you’re looking specifically for window repair, you’ll then be asked what kind of windows you have. Options include:

  • Storm windows

  • Egress windows

  • Stained or specialty glass

  • Skylight

  • Glass blocks

  • Standard windows

There are then more questions, like whether the windows are new or old, whether the project is urgent, and if you’re ready to hire or are still in the planning & budgeting stage. Finally, you’ll be asked when you want your request to be completed, and the fastest is within one week in non-emergency cases. For emergencies, you have the option to check off immediately or within 24 hours. You’ll be offered financing options/insurance coverage if necessary.

Pricing

There is no standard quote for window repair because HomeAdvisor matches you up with several different service providers. However, the site does give an average cost for both Windows & Door Contractors. The average is $775, with the low end starting gat $49 and the high end going all the way to $21,000. Obviously, the price will depend on the scope of your project, your location, and the contractor you choose.

Average Price for Window & Door Contractor
$775
Low end
$49
High end
$21,000

Once you agree to receive quotes, you’ll be shown a more specific range of what you can expect to pay, and this is extremely helpful. Below is an example of the average cost of basic glass window repair in New York, New York.

Since the average cost is calculated based on 10,000+ profiles, you’ll get a pretty good idea of what you can expect to pay.

Testimonials

“I have used their recommended contractors 3 times, and each time for home repairs or updates has been unequivocally without issue regarding the quality and price of the work completed. I continue to be amazed at the 100% perfect experience I have had with their recommended contractors.” - Michael of Martinsville, IN

“I can't believe how easy this works. I scheduled a couple of appointments through HomeAdvisor. HomeAdvisor followed up with reminders and even with confirming that the company reps showed up. I don't think that it couldn't have been any easier or worked out any better. Bravo!” - Jim of Sun City West, AZ

“This gutter project was my first time use of HomeAdvisor. The experience was great, the phone app is easy to use and the contractor I hired through HomeAdvisor did a great job. I will use the phone app again and I'm sure.” - David of Riverview, FL

Customer Service and Response Times

HomeAdvisor can be contacted via a toll-free phone number: 1-877-800-3177. There is also live chat available on weekdays from 6:00 am to 5:00 pm and on weekends from 7:00 am to 4:00 pm. There is a FAQ page on the site so consumers can acquaint themselves with how it works before they request a quote.

Each contractor has his or her own customer support system in place. It is the responsibility of the consumer to be in touch with the contractor directly. However, all of the contractors on HomeAdvisor have gone through a strict screening process, and there are also reviews from verified users. If you are concerned about the customer service of a specific professional, read the reviews on the site.

Warranty

HomeAdvisor offers a Fixed Price Guarantee, which means that if you’re not happy with the service you received, the HomeAdvisor team will intervene to try and help. However, there is no specific guarantee of refund or credit — just a guarantee of an attempt at assistance.

For a warranty on the actual work, it’s the responsibility of the consumer to inquire with contractors about whether they offer a warranty, and if so, for how long.

Energy Efficiency

Each contractor has his or her own energy star ratings. You can read reviews on the site or ask the contractor directly if this is something that’s important to you.

Other Services Offered

HomeAdvisor has a network of contractors that offer over 500 home-related services. These include plumbing, remodeling, painting, handyman services, and many more.

Home Advisor Home Advisor Visit Site

Summary

HomeAdvisor allows people all over America to find pre-screened contractors in their area. All you need to do is specify the exact type of window repair project you need and where you live. HomeAdvisor will then gather all the relevant contractors in your area and send you a bundle of free quotes. There is no obligation to hire a contractor from HomeAdvisor even after you get the quote. Please note that though the service is free, when you sign up you agree to receive marketing phone calls from HomeAdvisor and its network of affiliates and service providers.

Sarah Badani has extensive research and review experience in the finance industry. With a degree in psychology and education, she brings a level of depth and understanding to her writing along with her own flavor to spice up each topic in a unique and inviting way.

Home Advisor customer reviews

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07 Jul 2020

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Top reviews

B*****t, FL
4 months ago

Ease of use

Brand satisfaction

Value for money

Service quality

Relevant, reliable and trustworthy brand. It is a unique and sophisticated brand. User friendly site.

A**n, CA
3 months ago

Great for start up businesses that are trying to get their name out there in a town or city.

C*****a, VA
3 months ago

They make sure my house is protected and they make sure that when I am away someone is there.

L***, WI
2 months ago

Home Advisor just recommends what places to use I have and I've been okay with it.

K**s, FL
3 months ago

The ease of use and the people on there are wonderful at what they do. I had a very positive expirence.

C****n, FL
5 months ago

They are the best in what they do, and it's bad if they're being tried.

C***s, MD
2 months ago

I heard of Home Advisor on a TV commercial but never had use for it. When I did need this kind of service, Home Advisor was the first product I used.

M******e, AL
2 months ago

I wish I would have researched other options before I settled with Home Advisor foe this particular situation. They are such a big brand that its very impersonal and their customer service could be improved a bit.

T**y, NY
3 months ago

Home Advisor is cost effective and can really change the tides on certain things. Their customer service is quite mediocre as all these companies are.

Z****r, NY
5 months ago

I give Home Advisor 3 stars because first off, contacting them was very difficult. We had to wait about 3 days for them to come to my house to repair my windows. And they charge way too much which is why I'm probably never going to use them again.

M****e, TX
4 months ago

Overall the services have been great, a little on the expensive side but it is worth it because they will make things right if you are not satisfied.

T******r, GA
5 months ago

I gave home advisor the rating because I am satisfied with their service.

B**u, CA
4 months ago

Not every 'service' or industry I need help finding is covered. Also, keyword searches, like if I was looking to hire a veteran to do landscape and brush clearing, it would direct me to veteran owned businesses instead of individuals.

A****h, CO
3 months ago

It's comprehensive and easy-to-use, easy to find local contractors and compare prices.

B***o, AL
5 months ago

They have all the contents an average customer would want from their services and it's also very affordable.

J****t, WA
5 months ago

We have several home and garden projects that we hope to undertake this spring and summer. Home Advisor has been wonderful in finding quality contractors for our needs.

J****s, NJ
4 months ago

Home advisor has good recommendations however I have found better information on other similar websites. For instance, they did not have enough ratings about a certain contractor who ended up being a swindler.

J****r, NY
2 months ago

It's very easy to use and value of money is good, very satisfied as a customer. It offers quality service.

J******e, NC
2 months ago

They offer good services for home products at a good price. I like the information that you can get on the site, for projects that need to be done around the house.

L***, OH
2 months ago

It's a nice easy site to use and get ideas for what I could potentially want.

25 reviews