Thumbtack Review

Sarah Badani

In a Nutshell

Thumbtack is a network of window repair and other professionals with one goal in mind: get homeowners the services they need quickly and efficiently. So, whether you are looking for a math tutor or someone to come program your new surround sound speaker system, Thumbtack has the contacts to make it happen and fast. Thumbtack window replacement contractors cover every type of service, from cleaning to repairs and new installations.

pros

  • Tremendous network of professionals
  • Easy-to-use platform with mobile apps
  • Good job guarantee

cons

  • Not all services available everywhere
  • Thumbtack is not an actual contractor

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Thumbtack at a Glance

Specializes in: All types of window replacements, repairs, cleaning, installations, and services
Average price range: Varies depending on contractor and project
Warranty: Thumbtack Guarantee
Response time: Usually within 4 hours
Best for: Anyone looking for local professionals

Window Types 

Thumbtack is not an actual window replacement contractor. This has to be understood from the get-go, or you’ll end up confused and frustrated by the process. Instead, Thumbtack is an aggregator that takes professionals and categorizes them for the sake of efficiency. When someone needs a window service, they can put in their project details and get a list of qualified local contractors who can do the job they’re looking for.

Since Thumbtack is a tremendous network with thousands of contractors, there’s no limit to the scope of services available. Unfortunately, not all services are available in all areas. So, you’ll need to input your zip code to get an idea of whether or not your specific job can be accommodated by a local. Some of the window services available through the network include:

  • Window installations
  • Window tinting
  • Window cleaning
  • Window repairs
  • Screen installation or replacement 

In terms of window types, the pros cover the spectrum, including:

  • Single-hung
  • Double-hung
  • Arched
  • Awning
  • Bay
  • Bow
  • Casement
  • Egress
  • Garden
  • Glass block
  • Hopper
  • Jalousie 
  • Picture
  • Round circle
  • Skylight
  • Sliding
  • Storm
  • Transom
  • Custom 

Pricing

In terms of pricing, there is no way to give even a general picture. That’s because contractors will charge varying prices depending on the number of windows, type of project, area where you live, level of difficulty, and many other factors. The good news is that Thumbtack is completely free to use. You can browse through as many contractors as you like, and the profiles are extremely helpful in finding quality contractors to get the jobs done.

Testimonials 

“A contractor broke my basement window and tore the screen. I was worried about pests and water coming in through the basement window so I submitted a project through Thumbtack right away. The gentleman was very professional and did quality work. I ended up contacting him a second time for a window latch repair for a tenant.” Amelia S

“Tyrone was great to work with! He explained why the window was leaking and everything that needed to be done to correct the problem. It rained yesterday and today, and so far so good.: Susan S

“Showed up on time, tackled job and finished the job in a timely manner. Fair pricing. Would definitely recommend, plan on using again.” Matthew N

Customer Service and Response Times 

Thumbtack pros make their own schedule. But many contractors work on weekends and have emergency services. Thumbtack has a policy of answering requests within 4 hours, though some may take as long as 24 hours to get back to you. You can get a quote online with many contractors too.

Here’s how it works:

  1. Search through a list of local professionals for the specific window replacement services you need.
  2. Talk to the contractors directly to find out more details about the company and to give them more details about your specific project.
  3. If you like what you hear, you can hire on the spot, choose a convenient date, and get the job done.

The form will ask you relevant questions about your home window replacement job, including what type of window services will you be requiring (repairs, replacements, installations, cleaning, etc.) and how many windows do you need installed, repaired, etc. Then Thumbtack will give you a list of the most relevant and qualified window replacement contracts in your area who do the job you’re looking for.

You can click on the contractor profile to get a better idea of who you’re dealing with. Contractor profile pages are incredibly detailed, more so than most home repair networks we’ve reviewed. It includes a detailed description of the company, hours of service, location, and, most importantly, real user reviews.

If you have an issue or questions, Thumbtack is also good about getting back to you. There’s a tremendous help section on the website with all the answers you could wish for.

Warranty 

Thumbtack offers a Thumbtack money-back guarantee. This means that if the contractor you hire through the network doesn’t perform the job properly or completely, Thumbtack will reimburse you up to $1,000. Property damage is also covered up to $100,000. Considering most networks don’t offer any type of guarantee, this is extremely generous on Thumbtack’s part. 

Energy Efficiency

Thumbtack contractors offer a variety of glass and window types, including Energy Star rated windows, annealed glass, tempered glass, laminated glass, hurricane panes, and many other options. These are great for energy efficiency, but not all contractors carry the same models and makes. So check with individual contractors to see if they have what you’re looking for.

Thumbtack Thumbtack Visit Site

Other Services Offered

Thumbtack is a local service search engine. So it’s not surprising that it has a host of other types of services in its network in addition to window replacements. On the list of additional services are useful professionals such as:

  • Handyman
  • House cleaning
  • Massage therapy
  • Dog training
  • Local moves (within 50 miles)
  • Home remodeling
  • Home maintenance
  • Wedding planning
  • Event planning
  • Interior painters
  • Phone and tablet repairs
  • New home construction
  • Any design

And that is seriously just the tip of the iceberg! Thumbtack has a tremendous array of services in its network, spanning hundreds of industries and thousands of professionals to help you get the results you want.

Summary 

Thumbtack is a convenient way to find window replacement and repair contractors in your area quickly. Don’t expect to get a direct quote from Thumbtack. But if you are looking for an easy way to find multiple options, this is a good choice. Thumbtack is totally free to use, provides detailed contractor profiles with real user reviews, and a very generous workmanship guarantee.

Sarah Badani has extensive research and review experience in the finance industry. With a degree in psychology and education, she brings a level of depth and understanding to her writing along with her own flavor to spice up each topic in a unique and inviting way.

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30 Nov 2020

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