In a Nutshell
- Triple-paned windows
- Lifetime replacement guarantee
- Expert and virtual consultation free of charge
- Only available in a few states
- No emergency services
Hansons at a Glance
Specializes in: Heavy-duty window replacements
Average price range: Varies depending on project and details
Warranty: Lifetime guarantee on products and services
Response time: Same-day or next-day at-home or virtual consultations
Best for: Virtual consultations, lots of options, top-quality products, lifetime guarantee
Hansons is a professional window installer, so we weren’t a bit surprised to see the wide variety of windows available through this service. You can get all types of windows including:
- Bay windows
- Bow windows
- Casement windows
- Slider windows
- Double-hung windows
- Garden windows
- And more
What else is neat about Hansons is that you have a lot of customization options when it comes to the colors. You can choose exterior colors, interior colors, and woodgrain colors for a really unique style and something that’ll make your home stand out from the rest of the houses on your block. Here are a few of the color options you have available from Hansons:
- American terra
- Hudson khaki
- Desert clay
- Sand dune
- English red
- Forest green
- Castle gray
- Classic clay
The wood grain color options include rich maple, light oak, dark oak, foxwood, and cherry wood. The level of choice isn’t a necessity, and many homeowners won’t even opt to choose their own colors (preferring to leave it to the professionals). However, it is a nice added touch that Hansons provides, and an excellent feature if you are someone who enjoys choosing their colors.
In addition to top-quality glass, Hansons uses 100% vinyl frames with fusion-welded corners. The reinforced fiberglass frames support the glass, so the windows don’t bend or sag over time.
Hansons doesn’t give any prices on its website. This is a bummer, but it is the industry standard. Though there are some places that will give you generic pricing for specific types of products, Hansons prefers to keep things personal by delivering a custom quote based on the specifics of your individual project.
You’ll receive a free consultation when you reach out to Hansons. The consultation includes a detailed inspection of your home for areas of fault, precise measurements taken for a snug fit, and a product display so you can see your many choices. When you’ve seen everything there is to see, Hansons contractors will give you an estimate so you can decide if this is what you want to do. Hansons has multiple financing options to help customers pay for their window replacements as well.
“Excellent work and workers. They cleaned up after themselves and the windows are outstanding. They have cut down a lot of noise and are easy to clean.” Chris F.
“The windows are wonderful. Made such a cosmetic change. Improved my electric bill. They were on time and very clean and friendly. If thinking of home improvements try these. Love them.” Diana V.
“Everyone involved was knowledgeable and professional. Beginning with Brian the sales rep, Aaron and Chris the installers (who worked in 90 degree heat), Angela B. who called several times to check on how things were progressing. The windows look great and we would highly recommend Hansons!!” County C.
“Justin and his team did an amazing job with our house. Replacing all the windows and siding. If I had any questions or concerns Justin was always available. I would recommend them to anyone.” Jon Z.
Customer Service and Response Times
Hansons has an online contact form as well as an online chat function that you can use to ask questions and get answers. You can also call the 800 number for a more personal response.
In terms of response times, Hansons lets you choose when you want the initial consultation to take place. You can get next-day or even same-day service depending on when and where you ask for the consultation. Here’s how the process works:
- Get in touch with Hansons. You can do this online or over the phone.
- They’ll set up a free product consultation during which you can see the different types of products and options available for your home and budget.
- The Hansons pros will come to your home for the professional installation.
We like that Hansons doesn’t leave until the entire job is done, and that includes clean up. What’s more, Hansons installers are all licensed and certified contractors. So you’re getting real professionals, not some Joe off the street who doesn’t know what he’s doing. Additionally, Hansons trains all of its installers to ensure the highest level of quality installation.
Hansons puts its money where its mouth is by offering all its customers a lifetime guarantee. If your windows break, Hansons will replace them at no extra cost. Obviously, if your teenager drives his professional-grade baseball through the pane, that’s not going to be covered. But if your window breaks due to faulty installation or poor quality products, that’s covered under the lifetime guarantee. That’s a solid offer.
Hansons deals with the best of the best. All of its windows are triple-paned. For those that aren’t aware of the intricacies of the window replacement industry, this is a big deal because it means maximum efficiency. The thicker the window panes, the more energy efficiency you can expect from your home systems. What’s more, these windows exceed Energy Star Ratings. And to seal the deal, triple-paned windows ensure greater noise reduction for an overall better quality of life around the house. In fact, Hansons’ window glass can reduce noise pollution by as much as 15%-20%.
Other Services Offered
In addition to professional windows replacements, Hansons also offers additional services, including:
- Siding services for better insulation and more stylish appearance
- Roofing services with rubberized shingles
- Patio door installation
- Gutter guards installation
Hansons really makes a good impression on a lot of points throughout our review process. For one thing, the top quality products used (triple-pane, Energy Star rating, noise-reduction, reinforced fiberglass frames) make it obvious that Hansons isn’t interested in doing a half-hearted job. Additionally, the lifetime guarantee shows that Hansons stands behind its work proudly. Hansons also holds an A+ from the Better Business Bureau and has loads of positive reviews online that speak to the quality and integrity of the company itself.