UltraVPN Review

Steve Ongaro

In a Nutshell

UltraVPN provides traffic speeds that are comparable to ExpressVPN and NordVPN at an attractive price. It promises its users unlimited bandwidth and no throttling, which means that it is a great choice for those wishing to stream multimedia and Netflix. Additionally, connections are encrypted with military-grade 256-bit encryption and the company 6adheres to a strict zero-logging policy.

pros

  • No throttling or bandwidth caps
  • Fast multimedia-suitable speeds

cons

  • No Linux app
  • No simultaneous connections

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UltraVPN At A Glance

Money-back guarantee: 30 days

Allowed concurrent connections: 5 devices

Supported streaming services: Netflix, BBC iPlayer, Youtube Red

No logs policy: Yes

Encryption: 256-Bit Strong Encryption

Special features: Kill switch, Secure Firewall, DNS leak protection

Customer support: 24/7 live support

Server locations: 100+ countries

Number of servers: 100+ servers

Server Switches: Unlimited

Supported devices: Windows, Linux, Mac, iOS, macOS, Fire TV

VPN legal jurisdiction: UK & US

Price: From $3.75/month

Best For: Streaming multimedia

Privacy

UltraVPN is owned by Network Protect Limited—a UK and US incorporated company. Sadly, considering its double-country jurisdiction, UltraVPN enjoys limited data protection because both the US and UK are known to have obligatory data retention laws. However, according to UltraVPN, they don’t store any user information and observe a strict no-logs policy. Nonetheless, UltraVPN still shares some VPN-attributed data with trusted third parties—but this doesn’t exactly guarantee total security. While the company has previously stated that it doesn’t “keep tabs” on its users online activity, we were not able to find a detailed explanation of the current logging policy in the company’s current Terms of Service and End User License Agreement. 

For that reason, for a user intent on finding a true zero-logs provider, there may be better options on the market. 

Regarding connection security, UltraVPN uses best-in-class encryption techniques. All customer connections are secured with 256 bit encryption and the technology used is based on the OpenVPN protocol. According to them, UltraVPN’s encryption is virtually uncrackable—giving peace of mind when surfing the internet.

Features

UltraVPN offers the following features through all its servers:

High speed connection:

UltraVPN specializes in providing a high-speed connection without bandwidth caps or throttling.

One-click firewall toggle:

If users want to use the built-in wireless, which applies some filtering rules to connections, they can simply toggle this on and off by using the draggable slider. Users are also able to toggle the connection protocol between UDP and TCP as well as select the outgoing port for connections.

Speed

We evaluated the speed of UltraVPN by connecting through 2 servers: one in Paris, France and the other in Vancouver / Canada West. There was an approximately 25% slowdown in the downlink when using both servers, but this was not bad enough to impair the quality of the movie we were trying to stream during the test. 

Pricing And Deals

UltraVPN is currently available at the following discounted rates. 

Subscription Period
1 month
$7.99/month
20%
Price
6 months
$5.99/month
40%
Saving
12 months  / 1 year
$3.75/month
50%

Clearly, the best way to lock in maximum value is to go with the yearly subscription option. Although UltraVPN does not wow on the features’ front, when users subscribe for a year, it does represent reasonably good value considering the fast nature of its server network.

Torrents

UltraVPN is known to allow torrenting and peer to peer (P2P) connections. Users can use a popular client like Bittorrent to share large files with other users around the world.

Netflix

UltraVPN is enabled to unblock Netflix. More than 50 of the company’s network of about 120 servers are located in North America, and users should be able to choose between one of the options. UltraVPN has placed heavy emphasis in its marketing materials on the fact that its technology can allow streaming multimedia services, so we would be very surprised if the company fell afoul of Netflix’s anti-VPN measures.

Client Setup

We were able to set up the Windows client in a number of minutes without difficulty. After downloading the installation file, all it took was a couple of clicks to get the program up and running. Installing the Chrome App was also easy. Users can just search for, and install, the app directly from the Chrome Web Store.

Apps

UltraVPN has apps for Android and iOS. They are available from Google Play and iTunes respectively, so users do not need to allow unsecure sources to begin using them. Like the Windows tool, the Android app features a basic but attractive design, with a large “power” button on the home screen showing the connection status. Users can similarly choose between one of the connection options and toggle the connection port.

How Does UltraVPN Compare?


UltraVPN

ExpressVPN

NordVPN

Price (Annual Plan)

$3.75/month

$8.32/month

$11.95/month 

Number of Devices

1

Number of Servers

Approximately 120

160 server locations in 94 countries. Total network amounts to thousands of servers.

5,132

Best for

Those looking for a basic but fast VPN technology to stream multimedia

Those looking for an advanced sophisticated tool to cover all VPN needs

Those that want a provider with a very wide pool of connection servers

P2P or Bittorrent?

Yes

Yes

Yes

Customer Support

Although UltraVPN does provide customer support, we found the resources a little harder to access than other providers (typing ‘UltraVPN support’ into Google, for instance, didn’t instantly call up a helpdesk). However, the company does provide billing support through email, live chat, and by phone. 

It’s noteworthy that UltraVPN has a 24/7 live chat service that we were delighted with. The platform is run by actual humans, and they’re knowledgeable enough to solve your issues.

For live chat support, we were connected instantly to a very helpful representative that was able to answer our question about which server to use for a certain use-case. The phone support is available through 5 international numbers, including a line in Australia. When selecting email support, users can quickly label whether their query pertains to technical matters or billing. A form populates and upon completion triggers a ticket. 

There’s also a support URL which contains 2 articles in the technical selection about how to install the program on Mac and Windows. This is definitely not as comprehensive as some alternative providers, but should be enough to at least get users up and running.

Ease Of Use

UltraVPN is a basic platform. Users simply have to select the connection server in order to initiate a connection. While this won’t suit more advanced users that want, for instance, to use a certain connection protocol, for a beginner VPN user it is an easy system to set up and begin using.

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FAQs

Are multiple connection protocols supported?

No. All connections take place via OpenVPN.

How many simultaneous connections are allowed?

Only one per account.

Does UltraVPN work to unblock Netflix?

At the time of writing, the US servers do work to allow access to Netflix.

Bottom Line

If you’re looking for a basic VPN provider with relatively fast servers, UltraVPN is a good bet. More advanced users will not find the options “under the hood” sufficient, but we were able to get good connection speeds from server locations in Canada and France.

Frequently Asked Questions
What is UltraVPN?
-
+
UltraVPN is a VPN (Virtual Private Network) provider that offers private networks around the world that users can use to mask their internet identity and avoid restrictions and private eyes.
How do I use ultra VPN?
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UltraVPN is easy to use. After downloading and installing the software, you simply pick the server you'd like to choose from the list of countries available. Once you choose the country, the VPN should switch on automatically and you're good to go.
Is UltraVPN safe to use?
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Yes, UltraVPN uses military-grade 256-bit encryption to protect your internet activity, and abides by a strict no-logs policy that keeps its users' information safe from prying eyes and government authorities.
Steve is an informed cybersecurity , and VPN expert with more than 5 years of experience in the field. He is always amazed by the constant change in security trends and loves reviewing the breakthroughs. When he’s not writing, you can find him drooling over new gadgets.

UltraVPN customer reviews

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Top Reviews

Ash, WV
7 months ago

Ease of use

Brand satisfaction

Value for money

Service quality

UltraVPN has never let me down. I search in the web a lot and it protects me from a lot of things.

brian, GA
10 months ago

it keeps my information private and is a very safe way to do banking and paying bills and trustworthy

Edwin, OK
8 months ago

I gave ultra vpn the rating above because they make my browsing across all platforms safe and easy also gives me peace of mind

Mattius, PA
8 months ago

Great software and we'll known and used. When the IT world knows the software as well as they do UltraVPN, support comes naturally.

Ron, FL
a year ago

This is a very strong VPN. It helps prevent a lot of garbage websites from spying or sending us spam.

Paulie, AZ
8 months ago

Reasonably priced and has many different locations available for world wide use. Security is aided by multiple locations.

Adrianna, TX
a year ago

Occasionally it would crash. When it connects it's great and runs smoothly I don't really have to mainly complaints and I was overall satisfied

Cass, CA
8 months ago

It sometimes doesn't work for the purposes I need it for so I have to use a different service.

Darlene, NC
9 months ago

It's fast, easy to use provides all that I need in a VPN service keeps all critical information safe and value is better than other brands.

Elisabeth, WI
a year ago

It is easy to use. It keeps all of my information safe and I feel like it provides good security

lou, NJ
8 months ago

no problems and easy to use and enjoyable to use for my cable network

Vince, NY
9 months ago

Sudden ip drop, and takes time to renew connection after disconnection from network. It is important to note that it's not that user friendly .

Gary, LA
7 months ago

I'm relatively new to the company but so far I'm very impressed with their product and service

JJ, IN
7 months ago

This is the only VPN I know, so cannot compare. It seems to be doing the job, how would I know however.

Lily, CA
8 months ago

It works well while out of country I was able to use it to watch American TV and stations. It is also a very good value

Sasha, TX
10 months ago

It was easy to use and access. Plus the reviews online and from friends made me want to give it a try.

Ray, TX
a year ago

is a privacy-focused VPN with a clear zero-logs policy. That means that it doesn't track what you do online, such as the websites you visit or services you use. It also uses the most secure protocol

Tink, NC
9 months ago

Reliable and secure and like it very much. I would highly recommend it for anyone needing this service/feature. Well worth the money

Stephani, WV
9 months ago

I liked UltraVPN and a lot of its features but it just didn't come close to any of the other products like my main choice Leader!

Antmir, CA
a year ago

Their safety is guaranteed with the amount you pay. They explain their service to allow you to know you are protected.

30 customer reviews