In a Nutshell
- Unlimited data transfer & connection time
- No logging of your online activity
- Slow download speeds
- Not compatible with Netflix
ProXPN only takes a minimal amount of information in order to create your account. Your bandwidth usage, login and logout times and connection duration are collected. Premium account users will also be required to provide payment information. However, this information is never sold or shared with anyone. ProXPN does not record or monitor any of your activity. The only logs that are taken are in regards to connection information – these logs are kept for 2 weeks and then deleted. These logs are used for the purposes of IP provisioning and internal administration purposes only.
With a free account you will be able to hide your true IP address and encrypt the data that is transmitted from your computer. The premium account offers the same VPN service but with a few additional features. First, premium accounts will receive the fastest possible connection speed. You can also choose from a wider selection of servers to connect to with the upgraded service. Additionally, all ports are available to you and you will have access to OpenVPN and PPTP services. This VPN service can also be used on iPhone, iPad, iPod Touch and Android devices. ProXPN.com also offers a unique service known as VPN Guard. VPN Guard allows you to customize which programs immediately shut down if you lose the connection to ProXPN. This ensures that even if you lose connection to a server your computer will be safe as the selected programs will shut down and will not transfer any information.
The speed for the free VPN service at ProXPN is sufficient for most browsing activities but it may be difficult to stream media. The connection speed for free account users is limited to 300 kbps. However, as a premium account holder there is no restrictions on bandwidth and the connection speed is such that you can stream media and perform nearly any online task. Premium account holders will also have access to additional servers which may help increase the connection speed.
The premium account includes these services but offers access to more servers, higher connection speed, the mobile VPN service and more. The premium account is available on a month-to-month basis and you do not need to sign a contract. In addition, new premium account users can sign up for a 30-day free trial.
Customer support representatives are available 24 hours a day, 7 days a week. These representatives are very knowledgeable and respond to all questions and concerns in a timely fashion. You can contact a customer support representative via telephone, email or Twitter. In addition, you can visit the Help Center for frequently asked questions or concerns before you speak to a rep. The representatives at ProXPN take every request very seriously and work diligently to resolve all issues, concerns and questions.
Ease of Use
The download and installation process of this software is very simple and with a single click you can connect to the ProXPN service. The software was designed to be intuitive so anyone can use this service even if you do not have much experience with computers. You can seamlessly switch from one server to another and most features automatically run without any intervention on your part. ProXPN provides an excellent VPN service for premium users and a quality free service for those without premium accounts.