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Philo Streaming Service Review (2024)

Over 60 Live and On-Demand Channels for $25 Per Month
By Katy WardBy Katy Ward -
Last Updated: Sep 21, 2023
128 reviews
by
logo-PHILO
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Base price
From $25 per month
Bundle options
3 devices
Number of titles
NA

Our Verdict 

Is Philo Worth It?

With a monthly fee of $25, Philo is an attractive option for those seeking an affordable solution for their home streaming needs. As well as a 7-day free trial, it offers more than 60 channels across a range of entertainment categories and provides 24/7 customer service.

Although Philo only offers one plan, this does include desirable features such as the ability to stream on 3 devices simultaneously and unlimited DVR recordings.

Base price
From $25 per month
Bundle options
3 devices
Number of titles
NA

Philo at a Glance

9.4
Editorial Score

Content

Entertainment programming with 70+ channels, premium add-on packages like MGM+, STARZ, and “Movies and More”, some life channels
9.0

Affordability

Philo's subscription rate is $25 a month, with premium channels STARZ ($9 a month) or MGM+ ($6 a month)
10.0

Add-Ons

1 package with three entertainment add-ons, MGM+, Starz, and Movies and More
8.0

Flexibility

No contract commitment so you can cancel at any time, there is also a free seven-day trial to let you test the service
10.0

Multiple Screens

3 different streams can be played at the same time. If a fourth device starts playback, the longest-running stream will stop
10.0

Philo Pros & Cons

PROS

24/7 customer service
7-day free trial
Unlimited DVR recordings

CONS

Only one plan available
Limited selection of news and sports programming

Top Philo Reviews

kevinlinn
Very good streaming app and thanks for…
Very good streaming app and thanks for having REELZ channel but customer service is real bad. They are mean in customer service. And has hardcore policies. I had a bank card problems and waiting on new card in the mail and they won't change it more then 10 days cause it says 14 days to get my card in the mail. Thanks for giving customers 9 days but you guys still work better with your customers. What every happen to one time courtesy time only.
IW
I W
Great live TV for the money
Great live TV for the money! Great for crime shows, entertainment shows and reality shows! No sports or local news, but you would pay an additional $40-$50 more per month for those channels so if you’re a sports fan, this streaming service is not for you. As for the low reviews due to commercial breaks, just tape your shows and fast forward through commercials! For $20-$25 per month, it’s a steal and a no-brainer!
Ma
Mary
I’ve had Philo for over 3 years now and…
I’ve had Philo for over 3 years now and love it! I used another streaming service before (Sling) and constantly lost connection, buffering, re-installing, etc. I don’t have any of these issues with Philo. Great channel line up at the best price!
See all Philo reviews

How do I know I can trust this Philo review?

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Philo Philo Visit Site

Overview

Is Philo Safe and Reliable?

Philo has a rating of 3.2 out of 5 on Trustpilot, which is classified as average. Several of the users who rated Philo as excellent praised its customer service and stated that it offers good value for money. Those who were less satisfied, however, claimed that Philo includes too many advertisements and that the connection can be unreliable. Be aware, these ratings are based on just 13 reviews.

Although Philo is accredited by the Better Business Bureau and has a rating of B with the body, it has a score of 1 out of 5 based on customer reviews.

How Philo Works

How to Get Started With Philo 

To sign up to Philo, you’ll need to provide a mobile phone number or email address and a future payment method.

Once you’ve become a member, you can stream its content via the following media players.

  • Roku (all current models)

  • Fire TV (all models)

  • Apple TV (4th generation or later)

  • Android TV (5.0 or later and devices must be certified to use Google’s Play Store)

  • Chromecast (2nd generation or later)

Alternatively, you can watch via your browser, though your iPhone and iPad, or through Android phones and tablets.

Philo allows you to stream content from your account on up to 3 devices simultaneously, which could prove useful if several of your family’s favorite shows are on at the same time. Likewise, Philo will allow you to create up to 10 profiles on your account, with each user having their own sign-in credentials, saved shows, and viewing history.

As a new user, you can record an unlimited number of live and future shows to your DVR and save these for up to 12 months. If, however, you are an existing customer, you may be limited to unlimited recordings within a 30-day period in which you can save content to your DVR, although existing users can upgrade their allowance.

Overall, we were impressed by the site’s ease of use and didn’t have any problems finding the information we needed about the service.

Philo Customer Support

You can contact Philo over phone, live chat, or through its online query form. Its phone and online chat service is available 24/7. 

When we contacted the company over online chat, we received an immediate and very polite response that provided all the information we requested.

Although Philo doesn’t have FAQs, its online help center contains an extensive selection of guides and how-to articles that explain the key points for using the service.

There is also a blog on Philo’s website, which covers a wide variety of entertainment-related topics. Recent posts relate to Black History Month and original movies available through the provider.

Is There a Philo App?

You can download Philo’s app from Google Play or the App Store. It allows you to watch TV on the go, as well as providing you with access to the recordings on your DVR.

You can also use your app as a remote control through Philo Connect, which allows you to browse saved shows and search for content without interrupting playback on your TV. Although this feature is currently only available on Android devices, Philo has plans to extend the service to iOS.

Philo Pricing


Philo subscription
Best for affordable access to streaming services
Monthly fee

$25

Add-ons

$3-$9 per month

Channel count

60+

Content type

Live and on-demand

Customer service

24/7

Free trial

7 days

Cloud DVR recordings

Unlimited for 12 months

Before committing to a plan, you can trial Philo’s services for free for 7 days.

How Much Does Philo Cost?

While many of its competitors offer a range of plans, Philo has just one package. It carries a $25 monthly fee and includes more than 60 live and on-demand channels.

Its middling monthly cost means Philo is among the most affordable live and on-demand providers on the market. As with any streaming service, however, determining if Philo offers value for money will depend on whether it provides a channel lineup that appeals to you. Although it could be an excellent choice for drama and reality TV fans, Philo is unlikely to be a good investment if your priority is current affairs or sports, as it has a relatively limited offering in these areas.

Here’s a list of some of the popular channels you can find on Philo.

  • AMC
  • Animal Planet
  • BBC America
  • Hallmark Channel
  • HGTV
  • History
  • Investigation Discovery
  • Lifetime
  • MTV
  • Nickelodeon
  • Comedy Central
  • Discovery Channel
  • Food Network
  • Oprah Winfrey Network
  • VH1
  • WE tv
  • BET
  • CMT

Optional Add-Ons

Although Philo only offers a single plan, you can upgrade with the following optional add-ons.

Movies & More ($3 per month); includes Cinémoi, HDNeT Movies, Reelz, MGM HD, and Sony Movies.

Epix ($6 per month): includes Epix, Epix Hits, and Epix 2.

Starz ($9 per month): includes Starz, Starz Encore, and Starz Kids and Family.

Note: You can receive a 7-day free trial for any add-ons you’re considering for your account.

Philo Philo Visit Site

Bottom Line

If you’re seeking an affordable streaming solution, Philo could be an attractive option. As well as providing access to more than 60 channels, it offers unlimited DVR recordings and allows you to stream across 3 devices simultaneously. And while its limited selection of sports and current affairs means the provider may not be ideal for fans of this type of programming, it provides excellent value for money for those who prefer drama and reality shows.

Frequently Asked Questions
Can I cancel my contract?+-

As Philo doesn’t have a contract, you can start and end your subscription at any time.

What internet speed will I need to stream Philo?+-

If you’d like to stream in standard definition, Philo recommends that you have a minimum download speed of 3MBPS, which increases to 7MBPS if you’re watching high-definition video content. If you’d like to avoid buffering issues or watch multiple videos in high definition, it recommends a speed of 13MBPS.

Can I add parental controls?+-

No, Philo doesn’t allow you to set parental controls on your account.

Oxford graduate Katy Ward is a seasoned journalist and editor covering personal finance and software topics for Top10. Over a 15-year career, Katy has worked with several finance titans, including Barclays, Tandem Bank, and Yahoo! Finance.

Philo reviews

Bad • Reviews 128
on
Excellent
8%
Great
5%
Average
5%
Poor
11%
Bad
72%
We upload 100 to 400 Trustpilot reviews daily to our website, displaying them by default from "best to worst." You have the option to adjust the sorting criteria. If you wish to see all reviews you can go to the Trustpilot website, here.
Sort by
kevinlinn
4 months ago
Very good streaming app and thanks for…
Very good streaming app and thanks for having REELZ channel but customer service is real bad. They are mean in customer service. And has hardcore policies. I had a bank card problems and waiting on new card in the mail and they won't change it more then 10 days cause it says 14 days to get my card in the mail. Thanks for giving customers 9 days but you guys still work better with your customers. What every happen to one time courtesy time only.
IW
I W
1 year ago
Great live TV for the money
Great live TV for the money! Great for crime shows, entertainment shows and reality shows! No sports or local news, but you would pay an additional $40-$50 more per month for those channels so if you’re a sports fan, this streaming service is not for you. As for the low reviews due to commercial breaks, just tape your shows and fast forward through commercials! For $20-$25 per month, it’s a steal and a no-brainer!
Ma
Mary
1 year ago
I’ve had Philo for over 3 years now and…
I’ve had Philo for over 3 years now and love it! I used another streaming service before (Sling) and constantly lost connection, buffering, re-installing, etc. I don’t have any of these issues with Philo. Great channel line up at the best price!
JS
John Smith
1 year ago
Pretty happy with the service
Pretty happy with the service. I mostly watch Discovery Networks shows, so the $29 a month (which includes tax) is a good deal. Especially compared to woke Disney's HULU garbage, which charges upwards of $95 per month and has frequent outages. My only complaint with Philo is the woke, anti-white ads aired by the TV networks on their channels, but these can be skipped on DVR shows and compared to other TV services, the price and value can't be beat! Lastly, I'd recommend Philo add The Smithsonian Channel. I'd be willing to pay a little more for that.

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