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DirecTV review 2022

Katy Ward

In a Nutshell

With 4 streaming plans, DirecTV is an excellent choice for those who prioritize their home entertainment needs. As well as providing more than 140 live channels and over 65,000 on-demand titles, its plans include unlimited cloud DVR storage and a voice-activated remote control.

pros

  • Up to 65,000+ on-demand titles and 140+ live TV channels
  • Free trial available
  • Unlimited streams available

cons

  • Relatively high monthly fees
  • Poor reviews on Trustpilot

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Although DirecTV fees are higher than some competitors, it offers several perks that could justify the price tag, such as the freedom to watch unlimited streams simultaneously.

DirecTV Plans & Pricing

Although DirecTV offers both a satellite and a streaming service, we will focus on the streaming service for the purposes of this article. 

DirecTV offers 4 streaming plans. We’ve summed them up in this table:


Entertainment

Best for covering all the essentials


Choice

Best for sports fans


Ultimate

Best for sports, news, and movie fans


Premier

Best for those who want the widest range of options available


Cost per month

$69.99 *

$89.99 *

$104.99 *

$149.99 *

Number of channels

65+

90+

130+

140+

On-demand titles

40,000+

45,000+

55,000+

65,000+

Unlimited cloud storage for DVR

X

X

X

X

Regional sports networks


X

X

X

Premium channels

Showtime, EPIX, and Cinemax included for first 3 months

HBO Max, Showtime, Epix, and Cinemax included for first 3 months

HBO Max, Showtime, Epix, and Cinemax included for first 3 months

HBO Max, Showtime, and Cinemax included


Epix included for first 3 months

*Prices do not include taxes and may be subject to change

How Much Does DirecTV Cost?

Determining which plan provides the best value for your needs will, of course, depend on the amount of time you spend watching TV and which channels you prefer. You can find a full list of the channels available on each plan here.

If you’re a fan of premium channels, it could be worth investing in a Premier subscription, which includes HBO Max, Showtime, and Cinemax. In contrast, the Entertainment plan may not be ideal for sports fans as it doesn’t include regional sports channels.

If you’d like to purchase a DirecTV streaming device and you pass the company’s credit check, you’ll pay an additional $5 per month for this equipment. Otherwise, there is an up-front fee of $120. This device allows you to integrate your live, recorded, and on-demand TV into a single platform. Be aware, you can also watch DirecTV via other streaming equipment, such as Amazon Fire TV, Roku, iPads, iPhones, and Chromecast, which means purchase of DirecTV’s equipment is optional. 

As DirecTV is part of the AT&T group, you can bundle your entertainment package with your internet plan. Packages begin at $124.99 per month, and you can find more information here.

Overall, DirecTV’s fees are at the higher end of the market, although these plans do offer several attractive perks that may make the fee worthwhile in certain cases. While some customers may prefer a more budget-friendly solution, others may, for example, believe the fact that DirecTV has the highest number of regional sports plans of any provider justifies its cost.

DirecTV also offers a 5-day free trial on all its streaming packages.

Optional Add-Ons

In addition to your main TV package, you can add several premium channels to your plan.

  • HBO Max ($14.99 per month): includes all of HBO, plus Max Originals 
  • Starz ($11 per month): includes all 17 Starz and Starz Encore channels
  • Showtime ($11 per month): includes entertainment, movies, contact sports, and documentaries
  • Movies Extra ($5 per month): includes classic movies, originals, and documentaries
  • Cinemax: ($11 per month on Stream): includes series such as Strike Back and new movies every week
  • Epix ($6 per month on Stream): includes original series and thousands of ad-free Hollywood movies

Note that all plans include access to certain premium channels during the initial 3-month period. And with the Premier service, you’ll receive free access to HBO Max, Showtime, and Cinemax as part of your plan.

DirecTV also offers several Spanish-language upgrades and add-ons.

  • Deportes ($5 per month): Spanish-language sports
  • Español ($15 per month): Entertainment favorites and must-have sports

How Does DirecTV Work?

Once you’ve signed up to DirecTV, you can create an account by entering information such as your account number, phone number, or the last 4 digits of your credit card. Once your account is up and running, you can pay bills, view your subscription, and upgrade your plan.

New customers can stream the service on an unlimited number of devices from home and watch up to 3 streams on the go via compatible devices. However, you may be limited to 3 streams if you subscribed to the service when it was DirecTV Now or AT&T Now. 

You can also record up to 3 channels at same time, which could prove invaluable if you and other members of your household can’t agree on what to watch.

The company also provides unlimited cloud storage for DVR and, in another particularly nifty feature, it offers a voice-controlled remote with a virtual assistant.

Overall, we found the website extremely user friendly and did not encounter any difficulties when researching the various packages available.

Is DirecTV Reliable and Safe? 

DirecTV has a rating of 1.1 out of 5 on Trustpilot, with 94% of users rating it as bad. Of those who rate the company highly, some were enthusiastic about the high levels of customer service. Those who were less satisfied mentioned difficulties in contacting a real person on customer service and issues with payment.

Although DirecTV has a rating of A- with the Better Business Bureau, it isn’t accredited by the body and has a score of 1.03 out of 5 based on customer reviews.

Help and Support

You can contact DirecTV via phone, online chat, or social media. Support hours for billing and accounts are 8am-12am, Monday to Sunday (ET), while you can receive 24/7 technical support.

When we contacted DirecTV via live chat, we received an immediate and very helpful response.

If your query is more general, you could consult the extensive selection of FAQs on the company’s website, which provided most of the information we needed.

DirecTV also has a blog that covers general entertainment topics such as TV, movies, and gaming.

What About the DirecTV App?

You can download DirecTV’s app from the App Store or Google Play. It allows you to:

  • Watch movies and shows live or on demand
  • Stream or download home DVR recordings to your device
  • Record movies and shows from any location
  • Pause, play, and rewind your TV via your mobile device
  • Search for TV and movies using voice commands
  • Set parental controls

DirecTV DirecTV Visit Site

Bottom Line

If you spend a lot of time watching TV and movies at home, DirecTV could be a worthwhile investment. Although it comes with relatively high fees, it offers an impressive choice of streaming plans and includes perks such as unlimited DVR recording and voice-controlled remote control. Perhaps the most significant downside we identified is the high number of negative customer reviews on Trustpilot. 

Deciding whether the service is worth your time and money will depend on your budget and how much use you would get out of the service. While it may not be ideal for those looking for an affordable solution, high-usage viewers may appreciate the vast array and perks and high-tech features.

FAQs

Q: What internet speed do I need for DirecTV?

A: The company recommends a minimum internet speed of 8MBPS per stream.

Q: Why am I receiving communications from AT&T?

A: As DirecTV is a member of the AT&T group, you may receive text and email communications from AT&T. One these could be asking you to complete an identity setup.

Q: Do I need an annual contract?

A: No. If you’re signing up for DirecTV’s streaming service, you won’t need to take out an annual contract. 

Oxford graduate Katy Ward is a seasoned journalist and editor covering personal finance and software topics for Eleven Writing and Top10. Over a 15-year career, Katy has worked with several finance titans, including Barclays, Tandem Bank, and Yahoo! Finance.

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