Terminix Pest Control Review

Sarah Badani

In a Nutshell

With close to a century of excellence, Terminix continuously provides unwavering pest control services to customers across the country. From rodents to bees, spiders, cockroaches, and more, Terminix covers every infestation, removing the pests and exterminating the source. You’ll also get recurring visits to make sure that new infestations don’t begin forming in their absence. Affordable, and always available, Terminix is one of the best.

pros

  • 24/7 customer support
  • In the pest control business for 90 years
  • Uses the latest pest control products and procedures

cons

  • Have to sign up for different plans to cover all pests
  • No pricing information available on website

Terminix Review |Best Pest Control Services 2019

Pests Covered
Rodents, ants, spiders, moths,
wildlife, cockroaches, crickets, and more
Participating States
47
Response Time
Immediate
Return Treatments
Ongoing
Number of technicians
10K+

Pests Covered

Terminix offers both residential and commercial pest control plans. Unlike some other pest control services that bundle everything into a single pricing plan, Terminix offers different plans for various infestations and situations. This can be a good or a bad thing, depending on your pest issues. If you are looking to cover every pest eventuality, this can be a more expensive way of going about it.

On the other hand, if you have a particular bug or pest problems, having a more specialized plan for a lower price can actually help you save money. Since this is the case in the majority of homes, Terminix is considered good value for your money. Some of the pests covered by the standard coverage plan include:

  • Clothes moths
  • Rats
  • Mice
  • Scorpions
  • Cockroaches
  • House ants
  • Silverfish
  • Spiders
  • Centipedes
  • Earwigs
  • House crickets
  • Millipedes
  • Paper wasps

Terminix also has a premium plan which covers more pernicious pests including:

  • Fleas
  • Ticks
  • Carpenter ants
  • Fire ants
  • Pharaoh ants
  • Tawny crazy ants
  • Black widow spiders
  • Brown recluse spiders
  • Bees (yellow jackets, hornets, wasps too)

Finally, Terminix has separate plans for termite control and bed bug removal. There is a commercial termite treatment plan for businesses that are experiencing infestations. Some commercial treatments available are Liquid, Tent, or Bait Defend Systems and coring techniques that install baiting stations around the concrete or asphalt perimeter of your business to thoroughly remove any termite problems.

Pricing

As mentioned previously, Terminix has several plans to choose from, so you get the coverage you need without having to pay extra for treatments that don’t apply to your issues. Terminix also has 300+ local branches. That means a technician will be at your home faster than most other services. Another thing that makes Terminix stand out is that it works in 47 of the states across the country. Considering most companies work with just a handful, this is a major benefit for Terminix customers.

Pricing plans will vary depending on the severity, specifications, and other factors of the infestation. You can choose from annual or single visit plans. Terminix also has a refer-a-friend program to help save money on your pest control treatments.

Guarantee

Terminix provides customers with a 30-day money-back guarantee. If you are not completely satisfied with the services provided by Terminix, you’ll get a free refund for the service and/or plan that you subscribed for.

Customer Service

Terminix is big on customer service. It strives to provide helpful and fast service to all its customers (and potential ones). You can reach out to customer support through the phone number: 1.844.687.3770. Terminix also has an online contact form that you can use to email a representative with any questions or complaints. What's nice about this service is that it is available 24/7, so if you need pest control help at any time of night or day, there’s someone there to field your call.

One other thing Terminix excels at is informing the public. There is a massive pest awareness library of resources on the site. It talks about all types of pests, what to look for, how they can affect your home, and what you could do about it on your own. It's a valuable resource for consumers.

Green Pest Control

Terminix doesn’t specifically use green pest control products. What the company does is implement the safest and most environmentally-friendly chemicals possible given the situation. Terminix also minimizes the amount of chemicals used and the proximity to people to ensure safety.

Testimonials

Customers seem to be very happy with Terminix services. Here are a few real user reviews based on their experiences:

“Great customer service! Just started using Terminix due to our plague of ants this year. Great rate to get started and excellent customer service from sales to technician! I’ve already passed the word on to my neighbors.” V. H.

“I'm a busy real estate agent.  The only company I recommend to my clients for pest issues is Terminix.  They have always been prompt, polite, and effective.  Every technician has been able to explain in simple terms what the issue is, how they will solve it and what to expect in the future. I hear only praises from my clients.” - Tom P.

“We had an issue with stink bugs coming in through a skylight.  The technician was on time, did a thorough job, and advised what to do if they returned prior to the warranty period. No bugs since then!  Great to work with if you need help!” - Diane C.

Bottom Line

Terminix is an industry-recognized leader in pest control. With nearly 100 years of quality service, these guys really know their stuff. Specialized plans mean you pay for the problems you’re experiencing and save on the ones you’re not. Plus, you can reach assistance at any time of day or night.

Terminix customer reviews

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Top Reviews

Aleena, PA
6 months ago

Ease of use

Brand satisfaction

Value for money

Service quality

Do a thorough job whenever they visit. The product they use doesn't stink, we.have no insects

Jazlyn, CA
8 months ago

Good service but I wish we had gotten service from Terminix, not the contractor. But they were all very professional and indeed, we feel safe and that they did a great job.

Alex, GA
7 months ago

They do a good job. They are courteous and on time for appointments and I am bug free and have been since they started with me

B, TX
4 months ago

I have not had any issues with terminix. They come out and check on the house

Sasha, LA
6 months ago

Bug elimination is top priority for me. I have not seen any bugs since they sprayed. I will use them again

Randy, KY
4 months ago

I think they are one of the two or three best pest control companies. They are customer friendly and widely available. Their service is a little more expensive than others

Leland, TX
6 months ago

Come out when called and they get the job done. I had a single roach come into my house, and I got them out the next day. It really lasts how long they promise too.

Vincenzo, IL
7 months ago

There products really work, very good customer service and the prices are affordable. l will recommend to friends

Mark, CA
6 months ago

Had an ant/roach problem. Hired terminix. They come around quarterly and spray. Its worker always puts booties on when coming in the house to spray which we appreciate. I have not seen any bugs since hiring terminix

Anonymous, ID
7 months ago

Not much to say, I used the product and this is how I felt. Not much else to say about it in my opinion

Abigail, TX
5 months ago

They are expensive but they also have really good customer service and keep going until the job is done

JC, FL
7 months ago

did a good job on protecting my house from bugs. They came out and showed me exactly waht services they were going to perform

K, AZ
7 months ago

Decent service kind if costly to use. Don't know if it was worth the cost of the service or the quality of work.

Ian, KY
6 months ago

They can be quite expensive and lots of times it takes a lot of follow up visits to try and control pests.

Holly, CO
5 months ago

Terminix is a great service, however their availability in my area can take a long while. They are still highly preferred.

D, MN
5 months ago

They do a complete job but are expensive. We signed the original contract with another company that sold to Terminix.

L, MO
4 months ago

I'd like natural solutions, as options for interior of the house. Outside barrier can be harsh

M, OH
6 months ago

Solve part of my problem not all but very costly I feel. But i needed their service. Service recomended by a friend

Nova, AZ
6 months ago

Products work as advertised. Good customer service workers were on time and completed the job without delays

Julio, HI
8 months ago

Poor service, poor customer service, products did not work as stated, billing problems unresolved.

20 reviews