In a Nutshell
pros
- Tackles dozens of common pests, including wildlife management
- Green pest control options
cons
- Poor reviews for customer service
- No information about response times
- No guarantee for return treatments
Presto-X at a Glance
management
Pests Covered
Presto-X boasts an impressive range of services for both residential and commercial customers. Presto-X is part of Rentokil, and it has itself taken over a number of smaller local pest control services, so it can access a very strong set of resources. As well as certified technicians, Presto-X employs expert entomologists and sanitarians to provide advanced guidance and innovative pest control ideas.
Presto-X has particular experience treating infestations in the agricultural and farming industries, as well as for hospitals and healthcare facilities, food manufacturing and preparation units, and hotels and motels. It has a multi-site program, which is convenient for companies with multiple offices, warehouses, or premises. This way, you can interact with just one pest control provider to deal with pest control issues on all of your commercial sites.
If you need fumigation services, you’ll find that Presto-X has plenty. As well as conventional fumigation for residential properties, Presto-X can fumigate containers, goods in transit, pallets, and grain bins. It offers both conventional methyl bromide fumigation, and alternative treatments like phosphine fumigation, sulfuryl fluoride fumigation, and non-chemical heat treatments.
The long list of pests that Presto-X can tackle includes common pests like bed bugs, termites, flies, and rodents, but it also extends to wildlife management. Presto-X technicians are trained to handle deer, squirrels, snakes, and raccoons, among other mammals, in a way that doesn’t harm children, pets, or other local wildlife. Presto-X can treat infestations of:
- Ants
- Bed bugs
- Birds
- Flies
- Insects in stored foods
- Mosquitoes
- Insects that infest textiles
- Rodents
- Termites
- Ticks and fleas
- Wasps and bees
- Wood-destroying insects
And other pests, including earwigs, woodlice, and more.
Pricing
It’s usual for pest control services to only give you a customized quote, instead of showing their prices on the website. Still, there’s no clue at all as to how much you could pay Presto-X for their services. You’ll have to email or call them to find out whether or not they offer a free home inspection and what factors affect their pricing.
Presto-X is one of many pest control services to offer a subscription plan. The pestfree365 plan gives you regular home or commercial inspections, unlimited extra service calls, an annual termite inspection, and advice for reducing future infestations. It covers 36 common household pests, including bed bugs and termites. But like the rest of their services, there’s no information about how much the plan costs.
Guarantee
Presto-X doesn’t give a guarantee that pests won’t return, or promise to keep returning for more treatments until the problem is solved. It’s possible that they do have this guarantee, but if so, they’re keeping quiet about it online.
Customer Service
Presto-X has a toll-free number for you to use to get in touch, as well as an online webform. It's also proud of its social media presence, so you can follow Presto-X on Twitter, LinkedIn, and Facebook to get information about seasonal pest control and infestations.
There’s no information about how long their response time is, though, and judging by some very negative reviews on Yelp, that’s because their customer service isn’t great. A number of reviewers complain that since Presto-X took over their small local pest control company, they’ve experienced terrible customer service, including having technicians turn up late or fail to arrive at all, without letting the customer know in advance.
Green Pest Control
Presto-X offers plenty of eco-friendly pest control options that are National Organic Program compliant, so you can ask for a green pest management approach. It has a bioremediation plan, which means that they inject microbes into your drains that eat up fat and grease to clear blockages so that flies and other pests can't breed in your drainage system.
Its Integrated Pest Management plan involves searching for the source of your infestation and treating it at the source with the smallest and least toxic materials possible. Presto-X also offers regular inspections so that they can catch any new pest threat early on, while it’s still small and easy to solve without a lot of conventional pesticides.
Other green pest control solutions include vegetation management, meaning they cut back vegetation that can serve as a home for pests, and non-chemical treatments like insect lightbox traps, bed bug heat treatment, and bait stations for rodents and insects.
Testimonials
"We've been using them for years, having them come every other month. With an older house, we do expect that some bugs will get in, so if we see any activity, we have them do the inside as well as the outside. One thing I never find inside is spider nests, so they aren't alive long enough to breed, which is great. And they keep the box elder bugs under control on outside too. If we find bugs inside, they are dead ones, so it definitely works. And I really like that I don't have to worry about the safety of my pets, since the product used is environmentally friendly and pet-safe." Mascha F. Wheat Ridge, CO.
“I run a food warehouse where we are audited by several companies. Prestó-X has provided us flawless pest control service and have never had a deficiencies noted by auditors.
If you run a commercial business you need Presto-X for your pest control.” Scott M. Cypress, TX.
Bottom Line
Presto-X offers a very wide range of pest control services, dealing with all the common household and commercial pests plus many uncommon ones. It has hundreds of technicians, entomologists, and sanitarians who provide effective, eco-friendly, pet-friendly, and child-friendly pest control, but it also has a poor reputation for customer service.
