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Orkin Review

25 people say

Ease of use

Brand satisfaction

Value for money

Service quality

25 reviews

In a Nutshell

Orkin has been around for over 100 years, so that tells you a lot about the brand’s quality of service. Orkin offers both one-off and continuous pest control treatment plans, and you can get service for both business and residential structures. And with a money-back guarantee, tremendous lineup of pest control options, and highly qualified technicians, it’s no wonder Orkin is at the top of the charts.

pros

  • Extensive and impressive pest control process
  • Locations across the nation
  • Same-day service sometimes

cons

  • No live chat
  • Not as many pest resources online

Orkin at a Glance

Pests Covered
Ants, bees, rodents, roaches, fleas, crickets, bed bugs, termites, silverfish, and more
Participating States
46
Response Time
As soon as same-day
Return Treatments
Until the problem is resolved
Number of technicians
8,000

Pests Covered

Orkin covers a huge range of pests under its various plans. It covers both business and residential clients, and you can find plans to cover all of the most serious pest issues experienced. The standard pest control plan includes coverage for pests like:

  • Bed bugs
  • Moths
  • Carpenter ants
  • Crickets
  • Fleas
  • Hornets
  • Scorpions
  • Silverfish
  • Roaches
  • Mice
  • Spiders
  • Centipedes
  • Earwigs
  • Ticks

In addition to the standard treatment plan, Orkin provides more involved solutions for more persistent or dangerous pests, including:

  • A termite control plan
  • A mosquito control plan
  • Bed bug control plan
  • Wildlife removal (squirrels, etc.)

Orkin also offers other home services like attic insulation, lawn treatments, and moisture control. This may or may not affect your pest problems, but it is nice to know that there’s a one-stop-shop for all home care issues.

The way Orkin operates is pretty impressive, and we found it to be more thorough than some of the other pest control services we reviewed. Here’s how it works:

  • Orkin will inspect your entire home for potential issues.
  • It will then treat the perimeter of your home or business for any problems.
  • Orkin will even fortify your environment, sealing up cracks, caulking, and plugging up any gaps where pests might enter from.
  • Technicians will also install pest monitors in the most common problem areas like kitchens and bathrooms.
  • Once completed, you’ll get a thorough report of the work done and tips on how to prevent future infestations.
  • Orkin will even keep in touch between visits to ensure everything is status quo.

That’s an incredibly thorough and customer-friendly process.

Pricing

Orkin doesn't have set prices for its services. This is because there are a lot of factors that go into the work being done. Some of these factors are the size and severity of the infestation you are experiencing, what type of pests you're dealing with, and surrounding environmental factors. Additionally, Orkin will vary its pricing based on whether you are signing up for a recurring service or a one-off visit.

Guarantee

Orkin offers customers a 30-day money-back guarantee on its pest control services. If the pests come back in between treatments, an Orkin technician will return to your home or business to deal with the problem for no extra charge. And if they can’t exterminate the problem for whatever reason, Orkin will fully refund your last service payment, no questions asked.

But since Orkin technicians have 160 hours of training on the job, there’s little doubt that you’ll be happy with your service.

Customer Service

To get in touch with a customer service rep, simply call the toll-free number: 855-592-5949. If you’d rather type out your question or issue, you can send a message to customer support via the online contact form. Customer service is available 24/7, so there’s never a moment without someone to turn to for help.

You can also avail yourself of the incredible pest library Orkin has online. It’s stocked with the latest ideas on pest control, basic pest information, and other interesting and useful articles to help you keep your home or business pest-free.

Green Pest Control

Orkin doesn’t use any specific green pest control products during its treatment service.

Testimonials

Orkin is an industry leader in pest control, and its customers agree. Here’s what a few of the Orkin clients have to say about the service:

“The technicians were personable, knowledgeable, and not only willing to accommodate my need to keep indoor only cats confined; they went out of their way to ensure the cats were safe. Top that off with the neat way they filled all the visible holes that had to be made in drywall. After the Harvey flood, they were pro-active in contacting me about redoing the outside barrier and got it done earlier than I might have expected. All in all, I couldn't be more pleased with the service and the product. High five, guys!!!"

“Nathan is my technician, and he is always a joy. He texts me the day before to confirm my appointment, changing his schedule to match mine as needed. He treats my home and me with respect, always telling me what he's doing and what he found during his inspections. He frequently goes above and beyond—he brought in a UPS package on my last visit without me asking him to! Great job, Nathan!” Martha of Atlanta

Bottom Line

Orkin promises fast, courteous, and thorough pest control service, and they really deliver on that promise. Response time is terrific, the extermination process is exhaustive, and the technicians are highly qualified to do their jobs well. Orkin is a great choice for any home or business owner who needs to get rid of pests fast.



Orkin customer reviews

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Top reviews

B*****a, AL
23 days ago

Ease of use

Brand satisfaction

Value for money

Service quality

I like the products and sprays that they use. They are very reasonable with their prices. Their employees are very nice and they listen to your concerns.

B****y, MS
3 months ago

orkin goes above and beyond with my pest control needs. They are reasonably priced and keep appointments on time

J**s, FL
4 months ago

I think they have excellent service all the way around. They were affordable and also very effective at there job and made sure it was done right.

M***e, TX
3 months ago

I have always used orkin and for pest. Bugs and ants outside my door seems to work on them.

J****a, KY
4 months ago

I have used orkin for many years for thermite treatment. I have an annual inspection performed. The staff contact me and set up a convenient time for inspection.

J*e, NC
3 months ago

They provided great service and made me feel comfortably. Would use again and again for service

T*f, TN
2 months ago

ive been using orkin pest control for many years and im very happy with their services no complaints at all

X****r, MD
2 months ago

We have used Orkin for the past several years and have been very pleased with their promptness and the quality of their products.

T***, MO
22 days ago

They definitely know what they are talking about. I have never had an issue with them. They always come and get the job done and every one i have ever met has been so nice

undefined, AL
2 months ago

Orkin was so professional when they came out and actually arrived at the time they said they were.

A********a, IL
3 months ago

The company has a long history, so we chose them first. The prices are a bit high, and sometimes they recommend other services, which I'm not sure we need. That said, I'm happy with their service.

A*a, PA
15 days ago

They were very fast to service and also treated the issue with only one visit. They also have ideas on how to not repeat the problem.

L***, LA
3 months ago

Its a pretty good pest control company. They got rid of the pests but it took too long for the pests to die off.

J**l, GA
3 months ago

i have used orkin for many years now it is a very dependable and trustworthy company no need to try another

M*c, VA
a month ago

orkin is the leader in pest control and they are backed by a great warranty as well as good pricing.

J**a, FL
3 months ago

Because they do a thorough job. You can tell they have experience even giving the consumer information about what causes pest infestation and how to avoid it in the future.

R***, IL
4 months ago

They do good work, and have always looked out for my vacation property, but are quite expensive.

O****e, HI
23 days ago

They're pretty good as far as customer service is concerned. They're always on time, courteous to let us know they're in our yard taking care of things

S*******e, KY
a month ago

I like using them only thing I can complain about that did get fixed was billing me for services that they never did. I had to call and speak with management to get the situation fixed

S*y, MA
21 days ago

Some pests remained after I was through. Overall a great product. Customer service were extremely helpful.

25 reviews