In a Nutshell
pros
- Extensive and impressive pest control process
- Locations across the nation
- Same-day service sometimes
cons
- No live chat
- Not as many pest resources online
Orkin at a Glance
Pests Covered
Orkin covers a huge range of pests under its various plans. It covers both business and residential clients, and you can find plans to cover all of the most serious pest issues experienced. The standard pest control plan includes coverage for pests like:
- Bed bugs
- Moths
- Carpenter ants
- Crickets
- Fleas
- Hornets
- Scorpions
- Silverfish
- Roaches
- Mice
- Spiders
- Centipedes
- Earwigs
- Ticks
In addition to the standard treatment plan, Orkin provides more involved solutions for more persistent or dangerous pests, including:
- A termite control plan
- A mosquito control plan
- Bed bug control plan
- Wildlife removal (squirrels, etc.)
Orkin also offers other home services like attic insulation, lawn treatments, and moisture control. This may or may not affect your pest problems, but it is nice to know that there’s a one-stop-shop for all home care issues.
The way Orkin operates is pretty impressive, and we found it to be more thorough than some of the other pest control services we reviewed. Here’s how it works:
- Orkin will inspect your entire home for potential issues.
- It will then treat the perimeter of your home or business for any problems.
- Orkin will even fortify your environment, sealing up cracks, caulking, and plugging up any gaps where pests might enter from.
- Technicians will also install pest monitors in the most common problem areas like kitchens and bathrooms.
- Once completed, you’ll get a thorough report of the work done and tips on how to prevent future infestations.
- Orkin will even keep in touch between visits to ensure everything is status quo.
That’s an incredibly thorough and customer-friendly process.
Pricing
Orkin doesn't have set prices for its services. This is because there are a lot of factors that go into the work being done. Some of these factors are the size and severity of the infestation you are experiencing, what type of pests you're dealing with, and surrounding environmental factors. Additionally, Orkin will vary its pricing based on whether you are signing up for a recurring service or a one-off visit.
Guarantee
Orkin offers customers a 30-day money-back guarantee on its pest control services. If the pests come back in between treatments, an Orkin technician will return to your home or business to deal with the problem for no extra charge. And if they can’t exterminate the problem for whatever reason, Orkin will fully refund your last service payment, no questions asked.
But since Orkin technicians have 160 hours of training on the job, there’s little doubt that you’ll be happy with your service.
Customer Service
To get in touch with a customer service rep, simply call the toll-free number: 855-592-5949. If you’d rather type out your question or issue, you can send a message to customer support via the online contact form. Customer service is available 24/7, so there’s never a moment without someone to turn to for help.
You can also avail yourself of the incredible pest library Orkin has online. It’s stocked with the latest ideas on pest control, basic pest information, and other interesting and useful articles to help you keep your home or business pest-free.
Green Pest Control
Orkin doesn’t use any specific green pest control products during its treatment service.
Testimonials
Orkin is an industry leader in pest control, and its customers agree. Here’s what a few of the Orkin clients have to say about the service:
“The technicians were personable, knowledgeable, and not only willing to accommodate my need to keep indoor only cats confined; they went out of their way to ensure the cats were safe. Top that off with the neat way they filled all the visible holes that had to be made in drywall. After the Harvey flood, they were pro-active in contacting me about redoing the outside barrier and got it done earlier than I might have expected. All in all, I couldn't be more pleased with the service and the product. High five, guys!!!"
“Nathan is my technician, and he is always a joy. He texts me the day before to confirm my appointment, changing his schedule to match mine as needed. He treats my home and me with respect, always telling me what he's doing and what he found during his inspections. He frequently goes above and beyond—he brought in a UPS package on my last visit without me asking him to! Great job, Nathan!” Martha of Atlanta
Bottom Line
Orkin promises fast, courteous, and thorough pest control service, and they really deliver on that promise. Response time is terrific, the extermination process is exhaustive, and the technicians are highly qualified to do their jobs well. Orkin is a great choice for any home or business owner who needs to get rid of pests fast.
