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Home Advisor Pest Control Review

Top10.com Staff

In a Nutshell

Home Advisor is a massive network of home improvement specialists that you can search through to find professionals within the area of expertise you are looking for. Among those experts are dozens of experienced pest control services. Home Advisor makes it easier to quickly and easily find an exterminator in your area. Get up to four rate quotes for smart comparison shopping, and hire the pest control specialist that delivers what you need.

pros

  • Wide network of professionals in your area
  • One application, up to 4 quotes instantly
  • Rigorous screening process of technicians

cons

  • Not working directly with the pest control service
  • Live chat is not available 24/7

Home Advisor at a Glance

Pests Covered

Ants, bees, wasps, hornets, spiders, cockroaches, wildlife

Participating States

All states

Response Time

Varies based on pest control service

Return Treatments

Varies based on pest control service

Number of technicians

Varies based on pest control service, nationwide network

Pests Covered

Home Advisor is a home projects marketplace where you can find thousands of home improvement professionals in one place. So, if you have a pest issue, this is a good place to turn to. Here’s how it works:

  • You’ll select the type of project category you are interested in (in this case, pest control).

  • You'll answer a few simple questions such as what type of infestation is it, approximately how big is your home, and what's your zip code.

  • Home Advisor will run your information through its system using a smart algorithm for weeding out professionals that aren’t the right fit for you (like the ones that don’t service people within your area or exterminators that don’t handle your specific pest problem).

  • You’ll receive information about up to four pest control services that fit your criteria.

  • Choose the one that you like best, and wait for them to contact you. Alternatively, you can opt to be in touch with them instead.

  • A service rep will be in touch to set up a consultation meeting and/or schedule a technician to come over to your home and handle the pest problem.

The Home Advisor system is good for several reasons. For one thing, it’s a fast and simple way to find a local professional. This beats pouring over Google and skimming through countless websites. You’ll also get multiple service offerings, so you can choose the one with the most competitive pricing or the best practices for your situation.

For another thing, working with Home Advisor ensures that you are dealing with professionals that you can rely on. Unlike most services aggregators, Home Advisor puts every single pest control service through a rigorous screening process before it is allowed to be included in its network. So, you can be certain that whichever service you receive information about has been thoroughly vetted for quality and experience.

Within the Home Advisor network, you can find pest control experts that work with a wide range of pest problems. Here’s a partial list of pests covered by the Home Advisor partners:

  • Ants

  • Bees

  • Birds

  • Bats

  • Cockroaches

  • Spiders

  • Fleas

  • Mosquitos

  • Skunks

  • Raccoons

  • Squirrels

  • Opossums

  • Rodents

  • Termites

Home Advisor has partners that work with businesses as well as residential pest control services.

Pricing

Home Advisor is the marketplace where you can find pest control services. It doesn’t actually provide pest control services itself. As such, Home Advisor doesn’t set any prices for its services. In fact, using the professional marketplace is completely free, another perk to working with Home Advisor.

The services within the Home Advisor network will set their prices on their own, and these can be higher or lower based on several factors. While the average reported cost of pest control service ranges between $108 and $260, this pricing may vary considerably due to factors including:

  • Location

  • State

  • Type of infestation

  • Severity of infestation

  • Type of extermination/elimination

  • Tools and products used

  • Size of your home

Guarantee

As with pricing, Home Advisor does not set any terms or guarantees for pest control services. Most of the pest control services that are found within the Home Advisor network, however, will provide a service guarantee. This generally includes a contractual agreement to return to your home repeatedly until the infestation problem is resolved (without any extra charge, of course). Some companies will also have a service guarantee, guaranteeing the work they've done (i.e., that the infestation or problem will not return) for a certain amount of time (30 days, 90 days, one year, depending on the type of infestation).

This is generally the case when you're working with professional pest control services, and it's a good way of determining the quality of service you can expect to receive from an exterminator. And, in case you were curious, the extensive screening process Home Advisor puts all its technicians and businesses through before clearing them for inclusion within the network includes:

  • A thorough criminal background check on the owner and principal of each business, including criminal convictions, sex offender database searches, and more

  • A confirmation that the business has the necessary local as well as state-level licensing required to conduct pest control services within your area

  • A status check on each business' state business filings

This guarantees you receive quality service from industry professionals regardless of which pest control service you are matched with.

Customer Service

Home Advisor has a fast and responsive customer service team. You can reach out to someone via the toll-free phone number found below. Live chat is also available from Monday thru Friday 6:00 AM - 5:00 PM and Saturdays/Sundays from 7:00 AM - 4:00 PM MST.

In terms of speed, Home Advisor lets you choose how fast you want your extermination project to be completed. Select options like I'm flexible, within two weeks, or within a week. The individual pest control services themselves will determine exactly when the initial consultation will take place and how long the actual project will take to complete.

Phone: 1-877-800-3177

Green Pest Control

Home Advisor has several partners that are exclusively green pest control services. This means their products and methods are environmentally-friendly.

Testimonials

Noelle N. 04/18/2019

"They were very quick to respond, punctual and extremely customer service friendly. They explained everything they were going to do and were very thorough in their service. "

Constance S. 07/04/2018

"Technician was prompt and courteous. His pricing was fair and he did a very thorough job!"

Rita S. 10/28/2019

"The work was done as promised the next day! Great customer service. Great communication. Put everything back when done. Reasonably priced for my area. "

Mathieu R. 10/12/2019

"Luis Sanchez came the next morning after I called him late evening after I had a mouse event in my house. He is very professional, attentive to details, provide good advice and even helped me find the articles I needed to buy online. He did not want to be paid for his visit, told me I won't need his services if I do what he recommended me to do. So, I will do it!!"

Bottom Line

Home Advisor has been around since 1998. It has over twenty years of experience matching homeowners with the right pest control service for their situation. With an easy to use system, fast results, and reliable screening process, Home Advisor is an excellent choice for comparison shopping with multiple professional pest control services in your area.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

HomeAdvisor customer reviews

Based on 25 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

2 years ago

I heard of Home Advisor on a TV commercial but never had use for it. When I did need this kind of service, Home Advisor was the first product I used.

2 years ago

I wish I would have researched other options before I settled with Home Advisor foe this particular situation. They are such a big brand that its very impersonal and their customer service could be improved a bit.

2 years ago

Home Advisor just recommends what places to use I have and I've been okay with it.

2 years ago

They make sure my house is protected and they make sure that when I am away someone is there.

2 years ago

Great for start up businesses that are trying to get their name out there in a town or city.

2 years ago

The ease of use and the people on there are wonderful at what they do. I had a very positive expirence.

2 years ago

Home Advisor is cost effective and can really change the tides on certain things. Their customer service is quite mediocre as all these companies are.

2 years ago

Relevant, reliable and trustworthy brand. It is a unique and sophisticated brand. User friendly site.

2 years ago

Overall the services have been great, a little on the expensive side but it is worth it because they will make things right if you are not satisfied.

2 years ago

I gave home advisor the rating because I am satisfied with their service.

2 years ago

They are the best in what they do, and it's bad if they're being tried.

2 years ago

I give Home Advisor 3 stars because first off, contacting them was very difficult. We had to wait about 3 days for them to come to my house to repair my windows. And they charge way too much which is why I'm probably never going to use them again.

2 years ago

Sometimes the software is not compatible with my technology and becomes an issue when using multiple different platforms to complete queries.

2 years ago

It is very easy to use and it comes with all that we expect it to come with.

2 years ago

It's a nice easy site to use and get ideas for what I could potentially want.

2 years ago

I was really satisfied using Home Advisor. The customer support is really impressing and satisfactory.

2 years ago

It's very easy to use and value of money is good, very satisfied as a customer. It offers quality service.

2 years ago

They offer good services for home products at a good price. I like the information that you can get on the site, for projects that need to be done around the house.

2 years ago

It's comprehensive and easy-to-use, easy to find local contractors and compare prices.

2 years ago

Home advisor has good recommendations however I have found better information on other similar websites. For instance, they did not have enough ratings about a certain contractor who ended up being a swindler.

25 reviews