Billy Pest Control Review

Top10.com StaffByTop10.com StaffNov. 07, 2019

In a Nutshell

Billy is a home improvement and home maintenance aggregator that helps customers find service providers for a range of home maintenance needs, including pest control services. It makes it quick and easy to find pest control companies in your area, but it doesn’t take responsibility for their work or provide vital information about their specific services, response time, or guarantees.

pros

  • Connections with many local pest control companies
  • Fast assistance in finding local pest control

cons

  • No details about specific pest control services
  • No information about the area covered
  • Billy doesn’t take responsibility for the services provided

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Billy at a Glance

Pests Covered
Ants, bed bugs, rodents, wildlife management
Participating States
Not specified
Response Time
Not specified
Return Treatments
Not specified
Number of technicians
Not specified

Pests Covered

Billy isn't a pest control company. Instead, it's a general website that promises to connect you with local home repair providers, including moving companies, HVAC repair companies, and roofing companies, as well as pest control companies so that you can find the local service provider you need to maintain your home or business property.

Billy promises to have several different local pest control companies on its roster of service providers, but it’s distressingly difficult to find hard information about the number of technicians, their location, etc. It’s not clear how many local pest control companies are part of the Billy empire, which states or cities are covered, or which specific services they provide.

Billy does claim to be able to deal with most standard infestations, including:

  • Ants
  • Bed bugs, fleas, and ticks
  • Flies and mosquitos
  • Mice and rodents
  • Cockroaches
  • Spiders and crickets
  • Stinging insects
  • Stinkbugs
  • Termites
  • Wildlife removal

It’s not clear if any of their service providers offer services like fumigation, integrated pest management, monitoring services, or any other specific pest control approaches. You’ll need to ask the pest control company that Billy suggests to get more specific information.

To connect with a Billy pest control company, you can email or call, or complete the online web form. The web form asks you to choose your type of infestation, like pest control, rodent control, bat and/or bird control, or wildlife control, and then to pick your timeframe. The options include flexible timing, start within 1 month, start in 1-2 months, or to start in more than 2 months. Though, it's hard to imagine why someone might want pest control services to start in more than 2 months.

Once you pick your timeframe, you can specify whether you have a residential or business property, and you’ll be asked to verify whether you’re the owner or are verified to make changes to the property. Then, you can provide more details about the services you need, and submit your email address. Billy will send you a list of pest control companies in your area, and it will be up to you to find out more direct info from the company.

Pricing

It’s rare to find a pest control company that shares pricing information online. Generally, you’ll have to call the company to get a quote, which always makes it difficult to compare pricing for a few pest control services. However, Billy makes it even harder to compare prices because it’s not a single pest control company. So, to get a quote, you’ll need to call each pest control company that Billy suggests, and then compare their pricing.

Unlike many pest control companies, Billy doesn’t offer any special discounts or a yearly or monthly pest control subscription.

Guarantee

Since Billy is more of an aggregator that connects you with pest control companies, it doesn’t offer any guarantee for the work that’s carried out, or promise to keep coming back until the problem is totally eliminated.

Customer Service

On the Billy website, you’ll find a number of ways to connect with a representative. You can email them, or call (855) 224-5599. You’ll get a quick response during its regular business hours of 8:00 AM to 5:00 PM EST, Monday to Friday. There’s no emergency number to call if you need pest control services in a hurry, though. If you request pest control assistance online, you’ll complete an online web form, which asks how soon you need assistance, and the earliest option you’ll find is “within 1 month.” If you’re grappling with a wasp infestation, for example, you probably need help sooner than that.

Billy has quite mixed reviews on customer service websites. Some customers have been entirely happy with the service, but others complain that the service providers were late, didn’t show up, or provided terrible service. Since Billy connects you with the service providers and doesn’t carry out pest control itself, it doesn’t seem to deliver a consistent level of service.

Green Pest Control

If Billy offers any green pest control services, there’s no mention of it on their website. But because Billy is really a referral company that connects you with local pest control services, you’d have to talk to the actual company that’s going to do the work in order to find out what green or environmentally-friendly pest control services it can provide.

Testimonials

CONSISTENT GREAT AND DOES WHAT IS STATES. . WE HAVE BEEN WORKING WITH THIS COMPANY FOR YEARS AND WE HAVE NEVER HAD AN ISSUES WITH THE SERVICE THE REPS EVERYTHING IS STEADY AND RUNS VERY EFFECTIVE.” - Diana

Love the service I get with this company! Everyone is friendly and helpful.. makes life a little less stressful!” - Tim

Bottom Line

Billy helps connect you with a large number of pest control service providers, making it easier to find pest control companies near you. However, because it’s a pest control services aggregator and doesn’t provide the services directly, it doesn’t have detailed information about pricing, guarantees, or company response time, so using Billy isn’t much different from using Yelp or Google to find a local pest control company.

Top10.com StaffByTop10.com StaffNov. 05, 2019
Our editorial staff is comprised of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right personal loan provider for your needs.
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