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Sam’s Club Review

Sarah Pritzker

In a Nutshell

Sam’s Club is a great place to shop if you’re looking for a good deal, plenty of options, and bulk shopping. With an online grocery delivery service that provides everything from snacks and coffee to fresh fruit, frozen items and even meal kits, Sam’s Club outshines a lot of the competition. The major superstore partnered with Instacart to deliver groceries in as little as one hour, so you can get all the variety with incredible delivery speed.

pros

  • Tens of thousands of items at bulk pricing
  • Lots of items eligible for free shipping
  • Club member perks

cons

  • Have to be a Sam’s Club member to use
  • Not all items are available for delivery
  • Instacart delivery information not readily available

Sam's Club Sam's Club Visit Site

Sam’s Club at a Glance

Services offered: In-store, full-service online shopping, delivery 

Price per delivery: Varies depending on order, location, and membership tier

Delivery options: From one-hour

Subscription options: Regular membership, plus membership 

What’s Unique About Sam’s Club?

If you’re looking for bulk shopping, great savings, and an overall fun shopping experience, where do you go? Sam’s Club, of course. And you’ll be happy to hear that the same positive remarks have been extended to the online grocery delivery service. While you’ll miss out on the oohs and ahhs of browsing through the seemingly endless aisles within the massive warehouse, the online experience certainly delivers convenience, excellent prices, and variety galore. Beyond this, here are a few perks that I think make Sam’s Club a cut above the rest:

  • Bulk shopping

What most people love about Sam’s Club is that you can get your favorite foods in large quantities. This is great not only because once you pop, you just can’t stop. But it’s also wonderful because as your quantity size goes up, your price per unit goes down. So you get to save on the items you buy most frequently anyway. Sam’s Club is great about showing you how much you can save. And I love that it has the price per unit written for each item. So you can really see how much things cost and how much you can save versus the more traditional supermarkets. 

It is worth noting, though, that some items may incur a markup on the online version. It’s not clear which items and how much.

  • Membership benefits

In addition to being a part of the cool kids club, Sam’s Club memberships come with some great perks like discounts on gas, tire and battery center checkups, and cashback with all Sam’s Club MasterCard purchases. Plus members get even more benefits, but I’ll talk about that in a minute. 

  • Lightning-fast delivery

Finally, what really blew me away was the speed of delivery. Partnering with Instacart allows Sam’s Club to offer one-hour deliveries. That’s faster than any other online grocery delivery service out there.

How It Works

Shopping online isn’t like shopping in Sam’s Club stores, but if you’re strapped for time it’s a great way to get the groceries you need delivered to your door without the hassle. Here’s how it works:

  • Create an account

You don’t have to sign in or create an account to start shopping. But if you want to utilize your membership benefits, create lists, or add things to favorites, you’ll need to be logged in. Plus, once you want to check out, you’ll need to sign in. So you might as well do it from the start. It’s also worth noting that you need to be a Sam’s Club member in order to take advantage of the Sam’s Club online grocery delivery services. When you create an account, Sam’s Club will ask you for your membership number and the zip code or phone number it has on file. 

  • Get shopping

Now you can start your grocery shopping. Sam’s Club literally has tens of thousands of items. So this might be the hardest part, not buying everything in the store! A good idea is to come in with a list already prepared. Sam’s Club actually makes this part easier for you by allowing you to create digital lists of items you buy frequently and want to buy again. You can click on the list icon for each product, create multiple lists, and save items for later. It’s all very smooth and well done. 

  • Check out

Once you’re done shopping, you can enter your details like delivery address, coupon codes, and payment details. Choose your delivery window, and wait for your products to arrive. 

Pricing


Regular Club Membership

Plus Membership
Price per year
$45
$100

Cash rewards 

No
2% back on relevant purchases up to $500 per year
Free shipping
Limited products
Majority of products
Early shopping
No
Yes
Pharmacy
No
Free prescriptions and 600+ medications for $10 or less
Optical
No
20% off pair of glasses and free shipping on contacts
Instant savings
Yes
Yes
Sam’s Club MasterCard
Earn 1% cashback at Sam’s Club
Earn 3% cashback at Sam’s Club
Fuel discount
Yes
Yes
Tire and battery center
Yes
Yes

Complimentary membership

Yes
Yes
Add on memberships
Yes
Yes

Sam’s Club is all about the discounts. You can get loads of products and pay significantly less than in a regular grocery store. You’ll need to be a member to take advantage of this service, though. Sam’s Club offers two membership tiers. Regular club members pay $45 annually and get a bunch of perks like free flat tire repair, special discounts, and 1% cashback on purchases using your Sam’s Club MasterCard. You’ll also receive 5% cashback on gas purchases for the first year and 3% cashback on dining. Best of all, you can receive free shipping, but it’s not always a given. 

Meanwhile, Plus members get free shipping on the majority of items in the store and a lot more benefits. For example, Plus members also enjoy perks like 2% cashback rewards on most purchases (up to $500 a year) for general purchases, five free prescriptions, 600+ generic prescriptions for $10 or less, and up to 16 add-ons to their memberships for $40. MasterCard purchases cashback is also boosted to 3% rather than 1% for the regular members. Plus membership costs $100 a year.

Sam’s Club has lots of delivery options and a pickup option as well. And while it’s not relevant for online shopping, members can also take advantage of the convenient scan and go payment method when they’re shopping in-store. 

Help & Support

Sam’s Club has a massive help center on the website. Additionally, you can reach out via phone, using the live chat function, or on social media outlets.

Sam's Club Sam's Club Visit Site

Phone Support

1 (888) 746-7726

Bottom Line

Sam’s Club has always been a favorite for people who love big bulk shopping, an exciting array of options, and deep discounts on all the items they’re already buying. The online experience has been just as much fun as the in-store option. Sam’s Club provides lots of delivery options, and the same quality discounts apply. I like that you can still get all the perks of a regular or plus membership even though you're not in the store, and Sam’s Club certainly heaps on the perks. 

Sarah Pritzker writes for top10.com and is a content writer with years of experience and a keen interest in the vast world of online consumer products. She enjoys helping readers make sense of the options on the market in a variety of fields.

Sam's Club customer reviews

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01 Jul 2022

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5 months ago

We use Sam's for lots of things. They have the best price on high quality protein drinks (pre-made).

5 months ago

I get everything from sams club. They always have what I need in stock and I love their bundles that I don't have to buy consistently and the product lasts longer than normal.

5 months ago

Love Sam's Club. They have the best selection at the cheapest prices. I use them frequently.

6 months ago

Price is adequate, delivery is done in a timely manner, and options to purchase are great.

6 months ago

The process of online shopping is very easy and pick up curbside is fast and convenient.

6 months ago

Online shopping is great since COVID hit. The only problem is eggs are broken the last few times I got them.

6 months ago

I was able to order and have delivered what I needed with quick turnaround and efficiency. I have not had issues with products being out of stock or incorrect in my orders. I have told friends and family to use Sams for ordering as well. The website is easy to follow and instructions are clear. I have not ordered produce and will not. I prefer to pick up fresh items myself.

6 months ago

Sams have great prices and great customer service, has a lot of items that I like to purchase and checking out is so easy .

7 months ago

Sam's Club is always amazing, even when it comes to online shopping. You're still getting the great price value for your groceries, the online version just makes it even easier.

7 months ago

Love Sams club! They are family friendly and always makes the best cakes! I enjoy the wire variety of selections on all items.

7 months ago

Great prices when buying products in bulk and I get free shipping with premium membership. Good selection of products at all times. Delivery is as promised.

7 months ago

I only ordered one item from this play store online is in the middle of the pandemic for the most part I enjoy using the app definitely will have to again and order more items.

7 months ago

You can get many things in bulk for a lot cheaper of a price. You also get the best deals.

7 months ago

I can shop at my own pace and I can use my phone to scan and pay for my items instead of having to go through a cashier.

8 months ago

I really like Sam's Club, they are very nice and I like them and I would use them again in the future I really like them.

5 months ago

I like ordering online at Sam's Club and having orders shipped to my home. It's always easier when buying bulk items, and I don't have to deal with checkout lines. They have great customer service whenever I run into a problem.

6 months ago

They have everything I need, and are always in stock. I can buy bulk, so I make less trips for supplies. I find items that I can't get at other stores. It's easy to check out, and the membership pays for itself every time It's used.

6 months ago

The only dislike is the congestion at the cashier counter when you go pick up your groceries.

6 months ago

Easy to use the service. Ease of use coupled with value savings, makes this service a good value.

7 months ago

I always get a good deal on quality products. The only negative is I wish there were more locations.

Sam's Club