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TelaDoc Online Doctors Review

Nicky Lowney

In a Nutshell

Teladoc is a more convenient and affordable way for Americans to get the medical treatment they need. Available online or via a mobile app, Teladoc connects patients with licensed doctors and therapists to help them with physical and mental ailments. What’s more, Teladoc sessions are a fraction of the price of traditional doctor’s appointments, and many are covered by your insurance policy.

pros

  • 24/7 everyday care
  • Confidential, professional mental health counseling

cons

  • Cost of visit varies on type of visit and plan
  • Not available internationally

Teladoc Teladoc Visit Site

Teladoc at a Glance

How Can I Get Treatment?: Phone, video, app

Urgent Care Fee (or price range): Same as regular appointment $75-$90

Accepted Insurance: 50+ insurance providers

Medications Prescribed: All medications and refills except controlled substances

Hour of Operation: 24/7

Follow up Consultations: Yes 

How Does Teladoc Work?

Teladoc lets you sign up completely online or via the mobile app, so registration is very simple. 

  • You’ll begin by filling in some basic information about you, including name, date of birth, gender, and language preference.
  • Next, you'll choose your health insurance provider and input your policy number. This allows Teladoc to access your policy benefits, so you can get an accurate idea of what is covered by your plan. If your plan isn't listed, you can select the "not available" box.
  • Teladoc will confirm your benefits and update you with the necessary information.
  • Finally, you’ll create an account with Teladoc and be set up with an online account.

Once you have an account, you can schedule an appointment at any time of day or night via the mobile app or online account dashboard. We recommend downloading the app because Teladoc has done a really good job making appointment bookings much simpler via this channel. The app is also an easy way to check your medical status and history.

To book an appointment, go to your dashboard or send Teladoc a message. Explain the symptoms or reason for your visit, and Teladoc will set you up with a qualified healthcare professional to give you the proper treatment and advice. Appointments can be made by phone, video chat, or app.

What Does Teladoc Treat?

Teladoc is a non-emergency telehealth service. It is available for regular treatment, advice, and care of standard medical conditions and issues. Teladoc is also available for mental health issues, specific dermatological problems, medical advice, and sexual health, as well as wellness and prevention, including nutrition guidance, back care, and more.

Here is a partial list of the services available through Teladoc:

  • Flu
  • Infections
  • Anxiety
  • Stress
  • Skin conditions
  • Cancer consultation
  • Stomach issues
  • Sinus infections
  • Eczema
  • Psoriasis
  • Rashes
  • Pink eye
  • Nutrition advice
  • Back care
  • Coronavirus
  • Sexual health

Teladoc psychiatrists can prescribe medications as long as they are not controlled substances, non-therapeutic drugs, or high-risk of abuse drugs because these are not allowed to be prescribed online. Some of the medications that cannot be obtained online include:

  • Adderall
  • Ativan
  • Concerta
  • Klonopin
  • Librium
  • Tranxene
  • Ritalin
  • Vyvanse
  • Valium 
  • Xanax 
  • Medications for bipolar disorder
  • Lithium
  • Lamictal
  • Depakote
  • Tegretol
  • Schizophrenia medications
  • Abilify
  • Latuda
  • Risperdal
  • Seroquel
  • Zyprexa 

How Much Does Teladoc Cost?

Teladoc has different plans for different types of healthcare requirements, including Everyday Care, Mental Health, and Dermatology. Not only are there varying prices for each of these types of visits, but the length of time for each appointment will vary from one category to the next. This makes sense since you'll probably need a bit more time when working through a mental health issue such as depression or bulimia than you would for a quick consultation about flu-like symptoms.

With the Dermatology appointments, there comes an extra benefit. You can ask just as many follow-up questions as you'd like for 7 days following your appointment. If you require more consultations, you can request the same doctor to continue the treatment. Teladoc works with many health insurance providers, so appointments may be partially or fully covered under your plans. It's worthwhile to check with your employer or HR rep to see what your policy covers.

For those without coverage from the health insurance provider, these are the standard fees Teladoc charges per visit:


Everyday Care
Mental Health
Dermatology 
Price per visit
$75
$99 and up per visit
$95 for consult
Use case
Everyday care for adults, children, and families for non-emergency conditions including flu, allergies, bronchitis, etc.
Secure and confidential counseling from a licensed therapist/psychiatrist for anxiety, depression, and other mental issues
Diagnosis and treatment of skin conditions including eczema, psoriasis, acne
Availability 
24/7
7 days a week from 7am-9pm
24/7 online and app access with customized treatment plan

To access these prices per session, you’ll need to purchase monthly or annual plans. The monthly plan costs $5 per month, while an annual plan is significantly cheaper at $30 a year.

For sexual health treatments, Teladoc partners with STDCheck.com, a reputable sexually transmitted disease testing service. Teladoc will provide you with the lab request, and STDCheck.com will take your sample, test for STDs, and send you the results. This pricing varies depending on which STDs you request testing for.

Does Teladoc Take Insurance?

Teladoc works with over 50 of the top name health insurance providers in the country, including:

  • Aetna
  • Allwell
  • Ambetter
  • Anthem BCBS
  • Ameriben
  • Arizona Complete Health
  • Imagine Health
  • Cigna 
  • Clover Health
  • Nova Health Care
  • Pacific Source
  • Trillium Community Health Plan
  • United Healthcare
  • Western Sky Community Care

With many health insurance providers, your policy will cover the cost of some or all of your Teladoc appointments and services.

What Do People Say About Teladoc?

“Opened the app and uploaded a couple photos of my skin. About a couple hours after requesting the visit, I received a notification that my condition had been reviewed. The message from the dermatologist was easy to understand and felt personalized.” Kiana F

“I am very grateful to Teladoc. I have lymphatic metastatic cancer. Your service gave me a sense of freedom that I had lost. I have admiration and respect for the Teladoc specialist because of his unique listening abilities and especially the questions he formulated to my treating oncologists.” Linda B

“Prompt, professional, attentive to my needs. I received a second opinion in an impossibly short time, giving me the confidence to continue with surgery. There is no way this could have been done face-to-face. Thank you to everyone involved.” Kevin H

Teladoc Teladoc Visit Site

Teladoc FAQs

Q: Does Teladoc prescribe medicine?

A: Yes, except for controlled substances.

Q: Can Teladoc give me a doctor’s note?

A: Yes. 

Q: Do I need a subscription for Teladoc?

A: Yes. There are annual and monthly plans.

Q: What hours does Teladoc have appointments available?

A: Everyday care and dermatology have 24/7 availability. Mental health has hours daily from 7am-9pm.

Bottom Line

Teladoc is a new service that is making medical care more affordable and accessible to Americans across the country. From everyday care to sexual health and mental illnesses, Teladoc has the professional doctors and psychiatrists on staff to give you the treatment you need. And with 24/7 care for most appointments, Teladoc is there when you need it.

Nicky Lowney has been writing about health and medicine for more than 15 years. With a master’s degree in health communication, she specializes in translating complex medical information into readable, engaging content. Nicky has written for top10.com, Tufts University School of Dental Medicine, Decision Resources Group, and EBSCO Information Services, among other clients. In her free time, Nicky enjoys cycling, hiking, and performing with her local community theater.

The author of this article has been paid by Natural Intelligence to write this article. Neither the author nor Natural Intelligence provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.

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a year ago

They're friendly and very helpful they are always on time they have good advice

a year ago

They were very patient and knowledgeable about the issues I was having at the time

a year ago

Invoicing has never been better on using freshbooks it's pretty easy and very fast to make invoices

a year ago

I lost weight on this product very quickly. It didn't take much effort either or dieting

a year ago

Satisfaction and reliability. You see effect of their product in your body without any complication

a year ago

Really good quality of service but to some people can be expensive. It's really fun working with them because I get to work for so many kind people

a year ago

It was alright and overall good. I didn't have a problem using it and I thought the price was okay

a year ago

I love to use the app and how easy it is to sign. Also, it doesn't cost a thing.

a year ago

It's very good it's really helpful in about a month or two I lost like 10 pounds

a year ago

A great program to lose weight fast. Super simple way to lose your weight. And is a great value.

a year ago

I thought it was really easy to use and schedule your appointments. Great staff and they're nice

a year ago

It's the best so far. I love it's service. I Never complain about anything since I started using it's service

a year ago

Mediastinum made me lose so so so so much weight and I look the best I ever have

a year ago

Easy to use pretty self explanatory. It has everything I need to send out invoices to my customers with details of the the load and everything the drivers need to know

a year ago

I have used Freshbooks for just a few months. I have not had any issues of yet. The system is easy to use.

a year ago

Great experience with the interface and through the help I've received over the past months

a year ago

It's reliable and has proven results that can be easily seen over time in my pictures

a year ago

Extremely Happy/ This Service OMG!!! I was super hesitant to try this service but didn't feel like sitting in Urgent Care for hours for my particular issue. The intake process was surprisingly super fast! And the app is very user friendly. Once I completed my medical history and input my insurance information, I spoke with the doctor in less than 5 minutes! And this was around 2:30! Mid-day!!! When it's usually impossible to get in and out of an urgent care facility. the whole process took less than 30 minutes! I promise, I do not write reviews, don't have time, but I had to take a few moments to write this review b/c I was thoroughly impressed! The actual doctor, Dr. Cynthia Horner was AWESOME! She was patient with my explanation for calling in today, I did not feel rushed AT ALL, which sometimes happens in urgent care offices, she was on top of all of my questions and I felt very comfortable with her diagnoses. She even offered some encouragement around my fitness goals! I am so impressed and will definitely tell all of my friends about this experience! Thank you sooo much!

a year ago

It's good for weight loss. The service is good. I like it. Not a lot of money.

a year ago

No issues throughout the entire process. Easy to use service and would recommend.