Prairie Health Review

Michael Graw

In a Nutshell

Prairie is a telemedicine service that focuses on treating depression, anxiety, and related mental illness. The company uses genetic testing to personalize your treatment plan and your care is overseen by a board-certified psychiatrist. Prairie will ship medications to your door, and you can connect with your Care Partner once a month by video chat or anytime by text. Prairie is only available in California at this time.

pros

  • Innovative treatment uses personalized genetic testing
  • Unlimited texting with a mental health professional
  • Medications shipped to your door

cons

  • Only available in California
  • Does not accept insurance

Prairie Health Prairie Health Visit Site

Prairie at a Glance

How Can I Get Treatment?
Video, text
Urgent Care Fee
N/A
Accepted Insurance
None
Medications Prescribed
SSRIs, NDRIs, SNRIs, alpha-agonists
Hours of Operation
9 AM - 9 PM Monday-Friday (PT)
Follow up Consultations
Monthly

How Does Prairie Work?

Prairie offers a novel and innovative approach that uses genetic testing to help clients find the right psychiatric medications. 

The process is centered around pharmacogenetics, which uses genetic testing to determine how each person processes certain medications. According to Prairie’s website, using genetics to aid in prescribing the correct medications can help you avoid being mis- or over-prescribed, and may also help you avoid side effects such as weight gain and nausea. 

When you sign up for Prairie, the first step is to set up meetings with your Care Partner (a licensed mental health professional) and your psychiatrist. Your Care Partner is available as your main point of contact whenever you need help, while your psychiatrist can provide a diagnosis for your condition and prescribe medications informed by the results of your genetic test. You can then pick up your prescription at your local pharmacy or have it shipped to your door.

You will also receive a box when you sign up for Prairie, which includes supplies for a spit-based genetic test. It typically takes 2-3 weeks after you return your sample to receive results, and your psychiatrist will talk through these with you. 

Meetings with your Care Partner and psychiatrist take place over video call. You can set up subsequent monthly meetings during your current appointment or via secure messaging on Prairie’s web platform. You also have the option to text with your Care Partner at any time. You can expect a reply within 3 hours between 9 AM and 9 PM Monday to Friday (PT) or by the end of the day on weekends.

What Does Prairie Treat?

Prairie treats a range of mental illnesses, with a focus on depression and anxiety. The company may not be suitable if you have been diagnosed with a severe mental health condition, such as severe bipolar type 1 disorder, schizophrenia, or a severe eating disorder. Prairie also does not treat those who have attempted suicide or who have recently had thoughts of suicide. Prairie is only available to California residents at this time.

  • Depression
  • Anxiety
  • ADHD OCD
  • PTSD
  • Mild bipolar
  • How Much Does Prairie Cost?

Prairie charges a subscription fee of $99 per month. This includes your genetic test, video meetings with your psychiatrist, and unlimited texting with your counselor. If you need medications, you can expect a co-pay of $15 per medication (including shipping). Prairie doesn’t charge if you need to change your monthly video meeting time as long as you get in touch with your counselor or psychiatrist ahead of time. If you cancel within 24 hours of your appointment, there is a $25 cancellation fee.

Subscription Fee
$99/month
Medication Co-pay
$15/medication
Appointment Cancellation
$25 if cancelled within 24 hours

Does Prairie Take Insurance?

Prairie does not accept any medical insurance, including Medicare and Medicaid. You have the option to fill your medication prescriptions at your local pharmacy, so you may be eligible for reimbursement depending on your insurance plan. Your co-pays for medications shipped directly by Prairie may also be eligible for reimbursement by your insurance provider.

What Do People Say About Prairie?

“My caregiver has gone far and beyond any traditional doctor that I would see in person! They have helped me begin the path to healing that I so desperately needed.” - Andrew F.

“I love love love Prairie Health!! I found the medication that works best for my body, I have a psychiatrist that I feel who actually cares and a case worker who checks in on me and helps me with my goals.” - Melissa T.

“I’m really loving Prairie Health. My care partner is awesome with checking in with me and sending me tips or videos. If you’re debating trying it out, just do it, you’ll be happy you did!” - Amber S.

Prairie Health Prairie Health Visit Site

Prairie FAQs

Does Prairie prescribe medicine?

Yes, your psychiatrist can prescribe medications and update your prescriptions as needed. Prairie prescribes a range of FDA-approved, non-controlled medications including SSRIs, NDRIs, SNRIs, and alpha-agonists.

Can Prairie give me a doctor's note?

Yes, your psychiatrist can give you a doctor’s note for work or referral as appropriate.

Do I need a subscription for Prairie?

Prairie requires a monthly subscription that costs $99 per month. You can cancel at any time and receive a refund for the current month if you have not accessed any of Prairie’s services during that month.

What hours does Prairie have appointments available?

Prairie offers video appointments from 9 AM to 9 PM, Monday to Friday (PT). You can text your counselor at any time and receive a reply within 3 hours during weekdays or by the end of the day on weekends.

Bottom Line

Prairie offers online mental health treatment for California residents experiencing depression and anxiety. Your treatment is overseen by a board-certified psychiatrist and you can access care through monthly meetings or unlimited texting with a counselor. Prairie uses genetic testing to personalize your treatment plan and the company can ship medications right to your door.

Michael Graw is a freelance writer and journalist based in the Pacific Northwest who writes for top10.com.

If you are experiencing an emergency or a life-threatening situation, call 911 immediately or go to the nearest emergency room.

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