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MDLive Online Doctors Review

Nicky Lowney

In a Nutshell

MDLive makes professional medical care accessible to anyone through its convenient mobile app and online platform. Download the iOS or Android app and gain access to board-certified doctors who will diagnose and treat dozens of different medical conditions from dermatological issues to mental health problems and everyday care problems. MDLive is also reasonably priced, so you can afford to see a doctor with or without a medical insurance policy.


  • Convenient video and phone sessions
  • Choose your own doctor
  • 24/7 access to medical professionals


  • Due to coronavirus concerns , not currently accepting urgent care
  • High initial therapy session cost

MDLive MDLive Visit Site

MDLive at a Glance

How Can I Get Treatment?: Phone, video, online, app

Urgent Care Fee: $40-$50

Accepted Insurance: No insurance required

Medications Prescribed: All non-narcotic prescriptions

Hour of Operation: 24/7

Follow up Consultations: Yes

How Does MDLive Work?

You can sign up with MDLive in 1 of 3 ways:

  • Call the toll-free number.

  • Go online and visit the MDLive website.

  • Download the MDLive mobile app available for Android and iOS devices.

Choose a method that’s convenient for you, answer some basic questions like name and email address, and confirm your email account with the confirmation number sent to your email address. Once you have an account, you’ll be asked to fill out the short medical profile questionnaire, so the doctors you visit will have a general idea of your medical condition and health status.After this process, you can book an appointment whenever you want. Here’s how:

  • Go to your preferred method of contact (mobile app, website, phone call).

  • Browse through the doctor profiles to find the one you are most comfortable with.

  • View available appointments to schedule an appointment with the doctor of your choice.

  • Wait for your appointment and visit with the doctor either over the phone or via video chat.

One thing that makes MDLive unique is that you can choose which doctor you see. That’s good if you have a preference. What’s more, MDLive makes a point of training all of its doctors to use the technology. So, not only are you being seen by a board-certified, qualified physician who knows and understands how your body and your medical symptoms work, but you’re also dealing with someone who is adept at using the technology for faster, smoother appointments and results.

What Does MDLive Treat?

MDLive is a good alternative to visiting the emergency room, urgent care centers, or even your local physician for non-life-threatening medical conditions. Via the phone, online site, or mobile app, MDLive can treat more than 50 of the most common routine medical conditions. Here’s a partial list of what you can have treated with this telehealth service:

  • Common cold

  • Allergies

  • UTI (Females, 18+)

  • Fever

  • Flu

  • Acne

  • Rash

Professional dermatologists are on call to help diagnose and treat the above-mentioned and other skin conditions. Additionally, MDLive has a full staff of therapists, counselors, and psychiatrists available to treat common mental health problems, including:

  • Anxiety

  • Depression

  • Bipolar

  • Stress Management

  • Grief and Loss

  • LGBTQ support

  • Trauma & PTSD

  • Relationship issues

  • Panic disorders

  • Addictions

However, MDLive is not a solution for every medical condition. In fact, medical emergencies and other serious conditions should not be treated remotely. Instead, you should see a regular physician in person or visit the emergency room to handle these conditions. MDLive does not treat the following medical conditions:

  • Bleeding

  • Heart attack

  • Suicidal thinking or acts of self-harm

  • Sexually transmitted diseases

  • Male urinary tract infections

  • Urinary tract infections for patients under the age of 18

  • Fever in children under the age of 3

  • Ear pain stemming from a bacterial infection in children under the age of 12

  • Homicidal tendencies

  • ADHD stimulant prescriptions

  • Active hallucinations or delusions

  • Moderate to severe autism spectrum disorders

  • Substance use in active medical detox

  • Conditions that require any laboratory or diagnostic imaging to determine a final treatment recommendation without lab work present for review

  • Behavioral health conditions in children under the age of 10

  • Any other conditions, or a combination of conditions, that prohibit patients from being able to adequately function in day-to-day living activities

MDLive doctors cannot prescribe the following medications:

  • Hair Loss medications

  • Muscle relaxants

  • Erectile dysfunction medications

  • Some antiviral medications

  • Medicinal marijuana

  • Weight loss medications

  • Other medications as deemed inappropriate by MDLIVE and on the MDLIVE restricted medications list

How Much Does MDLive Cost?

MDLive has varying prices for the different types of care you can receive. Here’s a quick look at some of the prices you can pay for a visit with MDLive. Bear in mind, though, that the pricing may be lower for you if your health insurance covers part of your treatment and visits:

Everyday Care


$40-$50 per session

$99 per session

$259 for the first session, $99 for follow-up sessions

$69 per session

Appointment availability




No need for appointment, send in details 24/7, get results

If your telehealth visits are covered under your insurance, then you just have to pay your copay.

Does MDLive Take Insurance?

MDLive accepts nearly all health insurance providers in the country. For a full list of accepted insurances, see the MDLive website.

What Do People Say About MDLive?

Here are a few real user video reviews from patients who have used MDLive for themselves:

Bonnie Silva

Julio Escobedo

Lauren Winkler

MDLive MDLive Visit Site


Q: Does MDLive prescribe medicine?

A: Yes, non-narcotic medications.

Q: Can MDLive give me a doctor’s note?

A: Yes.

Q: Do I need a subscription for MDLive?

A: No. You can visit the doctors on a one-off basis. But you do need to register with MDLive.

Q: What hours does MDLive have appointments available?

A: 24/7

Bottom Line

MDLive makes getting the medical assistance you need easier and more affordable than ever. With appointments starting at just $40 a visit, now most everyone can afford to see a doctor when they need one. What’s more, the convenient online and mobile platform allows you to quickly get in touch with a medical professional for most of your health care needs.

Nicky Lowney is an accredited health communication expert and writer for Top10. Having worked extensively in the pharmaceutical industry, Nicky specializes in translating complex medical information into content that informs and helps people. Nicky has also written for Tufts University School of Dental Medicine, Decision Resources Group, among others.

The author of this article has been paid by Natural Intelligence to write this article. Neither the author nor Natural Intelligence provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.

MDLive customer reviews

Based on 34 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

3 years ago

Great staff, easy to navigate through the app. Medicine was given and it was quick and easy to pick up!

3 years ago

MDLive has the best quality service, it is very useful for me and my family because they are the best.

3 years ago

I like MDLive. It is convenient and easy to use. I've been using this system for over a year at different positions.

3 years ago

MDLive gives trustworthy diagnosis for anybody! It's easy to use, don't have to worry about going to the doctors office and getting sick for things you could easily chat face to face about online in the comfort of your own home.

3 years ago

The service is always reliable and convenient. Whenever there is a problem, MDLive is always readily available and the interface is very easy to use.

3 years ago

It's an easy to use app and mobile platform. Don't have to drive into a medical office. It saves us money on our insurance.

3 years ago

Like everything about this. Easy and effective. There's nothing I don't like about MDLive because it's easy to use and understand.

3 years ago

I received easy and quick access to address my medical condition. It was well worth the time.

3 years ago

They are really quite amazing, they have tried their best to be at the top of their field.

3 years ago

MDlive has been stellar. Helpful and useful. I will definitely consider to use this in the future.

3 years ago

Because they have a excellent service and high quality offers, with tools that are easy to use and understand.

3 years ago

Cause MDLive is a very good company to have in your life.

3 years ago

I liked the convenience of not having to go to a doctor's office, not paying $95 for an office visit, and being able to stay home. However, my consultation felt rushed.

3 years ago

They provide the best service in their field and I have never had any issue with the company.

3 years ago

Was an overall good and helpful service. Unfortunately, they don't help with mental health.

3 years ago

I waa able to get needed information from my doctor from the convience of home. Picture and sound was suprisingly clear and understandable. It was easy to use.

3 years ago

I like that it's so convenient. So much easier than going to the doctor's office and infecting others or exposing yourself to other sickness.

3 years ago

I recently started using MD Live during the quarantine to get in contact with my doctor. I like it because it is fast, the stream doesn't cut out, and use can use it from home during this trying time.

3 years ago

The time it took to complete the survey was not too long, and the feedback came almost immediately, which was amazing. Feedback was very clear and direct.

3 years ago

It is an ok brand. It's nice to have an idea what could be wrong without physically seeing a doctor.

34 customer reviews
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