In a Nutshell
pros
- Convenient video and phone sessions
- Choose your own doctor
- 24/7 access to medical professionals
cons
- Due to coronavirus concerns , not currently accepting urgent care
- High initial therapy session cost
MDLive at a Glance
How Can I Get Treatment?: Phone, video, online, app
Urgent Care Fee: $40-$50
Accepted Insurance: No insurance required
Medications Prescribed: All non-narcotic prescriptions
Hour of Operation: 24/7
Follow up Consultations: Yes
How Does MDLive Work?
You can sign up with MDLive in 1 of 3 ways:
Call the toll-free number.
Go online and visit the MDLive website.
Download the MDLive mobile app available for Android and iOS devices.
Choose a method that’s convenient for you, answer some basic questions like name and email address, and confirm your email account with the confirmation number sent to your email address. Once you have an account, you’ll be asked to fill out the short medical profile questionnaire, so the doctors you visit will have a general idea of your medical condition and health status.After this process, you can book an appointment whenever you want. Here’s how:
Go to your preferred method of contact (mobile app, website, phone call).
Browse through the doctor profiles to find the one you are most comfortable with.
View available appointments to schedule an appointment with the doctor of your choice.
Wait for your appointment and visit with the doctor either over the phone or via video chat.
One thing that makes MDLive unique is that you can choose which doctor you see. That’s good if you have a preference. What’s more, MDLive makes a point of training all of its doctors to use the technology. So, not only are you being seen by a board-certified, qualified physician who knows and understands how your body and your medical symptoms work, but you’re also dealing with someone who is adept at using the technology for faster, smoother appointments and results.
What Does MDLive Treat?
MDLive is a good alternative to visiting the emergency room, urgent care centers, or even your local physician for non-life-threatening medical conditions. Via the phone, online site, or mobile app, MDLive can treat more than 50 of the most common routine medical conditions. Here’s a partial list of what you can have treated with this telehealth service:
Common cold
Allergies
UTI (Females, 18+)
Fever
Flu
Acne
Rash
Professional dermatologists are on call to help diagnose and treat the above-mentioned and other skin conditions. Additionally, MDLive has a full staff of therapists, counselors, and psychiatrists available to treat common mental health problems, including:
Anxiety
Depression
Bipolar
Stress Management
Grief and Loss
LGBTQ support
Trauma & PTSD
Relationship issues
Panic disorders
Addictions
However, MDLive is not a solution for every medical condition. In fact, medical emergencies and other serious conditions should not be treated remotely. Instead, you should see a regular physician in person or visit the emergency room to handle these conditions. MDLive does not treat the following medical conditions:
Bleeding
Heart attack
Suicidal thinking or acts of self-harm
Sexually transmitted diseases
Male urinary tract infections
Urinary tract infections for patients under the age of 18
Fever in children under the age of 3
Ear pain stemming from a bacterial infection in children under the age of 12
Homicidal tendencies
ADHD stimulant prescriptions
Active hallucinations or delusions
Moderate to severe autism spectrum disorders
Substance use in active medical detox
Conditions that require any laboratory or diagnostic imaging to determine a final treatment recommendation without lab work present for review
Behavioral health conditions in children under the age of 10
Any other conditions, or a combination of conditions, that prohibit patients from being able to adequately function in day-to-day living activities
MDLive doctors cannot prescribe the following medications:
Hair Loss medications
Muscle relaxants
Erectile dysfunction medications
Some antiviral medications
Medicinal marijuana
Weight loss medications
Other medications as deemed inappropriate by MDLIVE and on the MDLIVE restricted medications list
How Much Does MDLive Cost?
MDLive has varying prices for the different types of care you can receive. Here’s a quick look at some of the prices you can pay for a visit with MDLive. Bear in mind, though, that the pricing may be lower for you if your health insurance covers part of your treatment and visits:
Price
$40-$50 per session
$99 per session
$259 for the first session, $99 for follow-up sessions
$69 per session
Appointment availability
24/7
Varies
Varies
No need for appointment, send in details 24/7, get results
If your telehealth visits are covered under your insurance, then you just have to pay your copay.
Does MDLive Take Insurance?
MDLive accepts nearly all health insurance providers in the country. For a full list of accepted insurances, see the MDLive website.
What Do People Say About MDLive?
Here are a few real user video reviews from patients who have used MDLive for themselves:
MDLive FAQs
Q: Does MDLive prescribe medicine?
A: Yes, non-narcotic medications.
Q: Can MDLive give me a doctor’s note?
A: Yes.
Q: Do I need a subscription for MDLive?
A: No. You can visit the doctors on a one-off basis. But you do need to register with MDLive.
Q: What hours does MDLive have appointments available?
A: 24/7
Bottom Line
MDLive makes getting the medical assistance you need easier and more affordable than ever. With appointments starting at just $40 a visit, now most everyone can afford to see a doctor when they need one. What’s more, the convenient online and mobile platform allows you to quickly get in touch with a medical professional for most of your health care needs.
