HealthSapiens Online Doctors Review

Nicky Lowney

In a Nutshell

HealthSapiens is an online health care provider that connects patients to medical professionals that specialize in areas of their specific ailments. Doctors and therapists are available 24/7, so you can reach out whenever you need medical guidance. What's more, HealthSapiens charges a flat-rate monthly fee and no co-pay or per-visit fees. So, you can visit the doctor as many times as you need without paying more.

pros

  • Extremely affordable family plan
  • No co-pay, no per-visit charges
  • Unlimited appointments, 24/7 access

cons

  • Can’t select the therapist you want
  • Need a good internet connection for sessions

HealthSapiens HealthSapiens Visit Site

HealthSapiens at a Glance

How Can I Get Treatment?: Phone, video

Urgent Care Fee: Included in subscription

Accepted Insurance: Works with or without insurance

Medications Prescribed: All non-narcotic prescriptions

Hour of Operation: 24/7

Follow up Consultations: Included in subscription

How Does HealthSapiens Work?

Voted "Best Subscription Service for Online Doctors" by Consumers Advocate, HealthSapiens is one of the easiest and most affordable online healthcare providers we’ve come across to date. For a fraction of the price of any other medical services, HealthSapiens will give you unlimited access to your medical professionals. And everything can be done online. HealthSapiens has 4 steps to get you the treatment you need. Here’s how it works:

  1. Connect
    Start by creating a medical profile with HealthSapiens and an online account. Tell HealthSapiens about yourself, including your name, contact details, and date of birth. Select a plan and enter your payment information. Click complete payment to finish the transaction. Once you have done this, you can then connect to HealthSapiens either over the phone or online, whatever you're more comfortable with. Tell them why you're requesting a doctor's visit, including any relevant details such as symptoms or concerns you may have.

  2. Triage
    When you reach out to HealthSapiens, you’ll be connected to the triage team. Here, your electronic health record will be updated and reviewed, including the most current symptoms or reason for your current visit.

  3. Consult
    Next, you'll be connected directly to a board-certified doctor. This is your actual doctor's visit, where you will discuss with the doctor any issues you're having, guidance you need, and any other details you need to consult on. The doctor will give you a diagnosis, answer your questions, explain your condition, send out a prescription, and recommend any other steps or methods of treatment that pertain to your current issue.

  4. Care continuity
    HealthSapiens doctors will continue to administer treatment until your issue is resolved. This is another unique aspect of HealthSapiens healthcare. Most telehealth services won’t include follow-up or continuous care. This is a major benefit.

What Does HealthSapiens Treat?

HealthSapiens treatment covers the spectrum from A to Z. Except for major and immediate medical emergencies, there's almost nothing this telehealth service can't deal with. Here is a list of some of the conditions you can have treated via HealthSapiens:

  • Allergies
  • Flu / Influenza
  • Headache
  • Pneumonia
  • Rash / Skin Infection
  • Yeast Infection

As HealthSapiens puts it on the website, basically, unless you are ready to call an ambulance, HealthSapiens can help you out. Additionally, HealthSapiens offers mental health treatment for many issues, including:

  • Abuse
  • Anxiety
  • Insomnia / Trouble Sleeping
  • Panic Attacks
  • Trauma
  • Women's Issues

HealthSapiens Counseling offers 24/7 access to mental health professionals and provides multiple sessions with a subscription. If you are suffering from a non-emergency mental health issue, HealthSapiens may be a good choice for you.

How Much Does HealthSapiens Cost?

HealthSapiens Medical has an unusual pricing structure. Rather than a per-visit pricing plan like most online healthcare providers charge, HealthSapiens takes an affordable monthly fee. This fee includes unlimited doctor visits and 24/7 access to your medical treatment. So, you can make an appointment every day of the month if you want to, and you'll still only pay the single flat fee.

HealthSapiens has 2 plans to choose from, a family plan and an individual plan. Here’s the pricing breakdown for them both:


Protect Myself
Protect My Family
Price per month
$19.95
$24.95
Coverage for
1 person
Up to 7 people
24/7 access
Yes 
Yes 
Unlimited consultations
Yes
Yes
Prescriptions sent to nearest pharmacy
Yes 
Yes 
Per-visit fee
$0
$0

The family plan is incredibly generous. It covers up to 7 individuals, so a family with 5 kids can pay just $25 for full coverage.

The company does not list the prices for HealthSapiens Counseling on their website.

Does HealthSapiens Take Insurance?

The best part of HealthSapiens is that it doesn’t require any health insurance to work. Anyone can sign up and get coverage, paying $20-$25 a month for full coverage.

What Do People Say About HealthSapiens?

“I called HealthSapien and got the most professional and competent consultation including a prescription sent directly to my pharmacy.” - Antonia K

“Excellent and valuable service to have especially when the doctor is not available.” - Nancy Z

“Quickly scheduled an appointment, connected to a medical professional and got a prescription all from my couch! ... Great product for busy people without the downtime to wait for traditional treatment.” - Rene H

HealthSapiens HealthSapiens Visit Site

HealthSapiens FAQs

Q: Does HealthSapiens prescribe medicine?

A: Yes, HealthSapiens doctors can prescribe all non-narcotic medications and send the script directly to the pharmacy near you.

Q: Can HealthSapiens give me a doctor’s note?

A: Yes.

Q: Do I need a subscription for HealthSapiens?

A: Yes. You can sign up for a monthly plan, but there are no lengthy contracts. Choose from the individual plan or the family plan that covers up to 7 people.

Q: What hours does HealthSapiens have appointments available?

A: 24 hours a day, for seven days a week

Bottom Line

HealthSapiens is one of the most affordable telehealth services we’ve reviewed yet. For less than $20 a month per individual ($25 a month for a family of 7), you can get full coverage for everyday care and other expert medical guidance. What’s more, you get unlimited 24/7 access. So, you can book as many appointments as you want and whenever the need arises. With phone and video chat capabilities, HealthSapiens makes getting the healthcare you need easy, convenient, and affordable for everyone.

Nicky Lowney has been writing about health and medicine for more than 15 years. With a master’s degree in health communication, she specializes in translating complex medical information into readable, engaging content. Nicky has written for Tufts University School of Dental Medicine, Decision Resources Group, and EBSCO Information Services, among other clients. In her free time, Nicky enjoys cycling, hiking, and performing with her local community theater.

We invest a lot of resources into bringing you high-quality content. However, the information on this site should not be treated as professional advice, be it medical or any other. Please do not use this site if you or someone you care about are in need of urgent medical assistance, in which case, please dial 911.

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14 Aug 2020

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