Doctor on Demand Online Doctors Review

In a Nutshell

Doctor on Demand is a new telehealth service that is redefining the way you access healthcare services. For a flat rate, you can get urgent care or regular medical care for many of the most common ailments, including sinus infections, colds, and allergies. Doctor on Demand is available 24/7 and works with or without insurance. Plus, you get the added perk of being able to choose your own doctor.

pros

  • Available 24/7
  • Available with or without insurance
  • Choose your own doctors

cons

  • Currently doesn’t accept Medicare
  • Mental health costs are higher than competitors
  • No subscription plans available

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Doctor on Demand at a Glance

How Can I Get Treatment?: Phone, computer, tablet, video

Urgent Care Fee: $75/15 minutes (same as regular care)

Accepted Insurance: All major insurances, including United Healthcare, Aetna, Humana, Cigna

Medications Prescribed: Most non-narcotic prescriptions

Hour of Operation: 24/7

Follow up Consultations: Yes 

How Does Doctor on Demand Work?

Doctor on Demand offers virtual healthcare services for people across the United States. You can see your doctors on video chats on the computer, over your phone, or by using a tablet. There are 2 options when working with Doctor on Demand doctors:

  1. Schedule an appointment:
  2. If you have a question that isn’t urgent or aren’t feeling well and can wait, you can make an appointment to see a Doctor on Demand doctor via the system. The benefit of scheduling an appointment is that you don’t have to wait around for a slot to open. And what’s more, you can choose the doctor you want to see. This is a big perk that a lot of telehealth services don’t offer.

  3. Get an on-demand appointment
  4. The on-demand option is good if you need to ask a question or get medical treatment on the spot. If you select this option, Doctor on Demand will put you on a waiting list to see a doctor. When one becomes available, Doctor on Demand will fit you in immediately. Note that the on-demand service is only available for general health or urgent care appointments. Psychology and psychiatry sessions require an appointment in advance.

The appointment is structured in 3 stages:

  • The Doctor on Demand doctor reviews your medical history, current symptoms, and any other important details that you filled out when you registered. The doctor may ask you further questions to clarify, such as family history and duration.
  • Using high-definition video technology, you will connect with the doctor so that they can observe your appearance, symptoms, and demeanor.
  • Doctor on Demand doctors will ask you to participate in the appointment by pointing to areas of pain, or moving your body to display where/how the pain is affecting you.
  • After this exam, the doctor will recommend a treatment plan for you, offering whatever care is needed, including medications and advice on behavioral and lifestyle changes.

What Does Doctor on Demand Treat?

Doctor on Demand treats just about any medical treatment or ailment that a regular in-office doctor will treat. Here’s a partial list of what can be treated:

  • Cold & flu
  • Fever
  • Cough
  • Sinus infections
  • Nausea & vomiting
  • Headaches
  • Emotional health

On the other hand, Doctor on Demand doctors cannot prescribe certain medications that include narcotics, certain pain medications, and other controlled substances. The list is long, but it includes Gabapentin, Tryptamine, barbiturates, Codeine, Diphenoxylate, Fentanyl, Methadone, Morphine, Opium, Oxycodone, Nembutal, and Tapentadol.

Doctor on Demand also does not treat medical emergencies, including:

  • Traumatic brain or spinal cord injury
  •  Chest pain and/or numbness
  •  Vomiting or coughing blood
  •  Lacerations
  •  Loss of consciousness
  •  Broken bones
  •  Severe burns
  •  Pediatric ear infections

How Much Does Doctor on Demand Cost?

Doctor on Demand has pricing structures for both insured and non-insured patients. If you’re using your insurance provider to pay for the medical services, pricing will vary depending on your policy and the health insurance provider with which you have coverage. One nice aspect of working with Doctor on Demand is that it's very transparent. Before you are charged anything, you will be shown exactly how much the appointment will cost. This gives you the ability to decide whether or not you want to pay that much to see the doctor. You are under no obligation whatsoever to continue with the process if you decide you don’t want to.

If you are not insured or decide not to use your insurance plan to pay for the doctor’s visit, Doctor on Demand has individual pricing plans, as well. Here’s a look at the pricing structure for non-insured patients:


Medical Doctor
Psychology Session
Psychiatry Session
Price per visit
$75
$129 for the initial consultation
$179 for full subsequent sessions
$299 for initial consultation
$129 for follow-up sessions
Length of appointment/session
15 minutes

Initial consultation: 25 minutes

Regular session: 50 minutes

Initial consultation: 45 minutes

Follow-up sessions: 15 minutes

Before your appointment or session finishes, Doctor on Demand will give you the option to extend your time if you choose.

Does Doctor on Demand Take Insurance?

Doctor on Demand takes all major health insurance from across the country, including Aetna, Cigna, United Healthcare, and many many more.

Another benefit of working with Doctor on Demand doctors is that you don’t need to have insurance in order to see a doctor. In fact, Doctor on Demand displays clear and transparent prices for appointments that are not covered.

Doctor on Demand also has the option of using employee discounts on thousands of products with participating suppliers, including American Airlines, Walmart, and Comcast.

What Do People Say About Doctor on Demand?

"My insurance agent referred me to this app. I'm so glad she did. I was able to talk to a Doctor within 5 minutes, and get a prescription filled in an hour. And I didn't have to miss work! What a life saver since I didn't have sick time available to take off to go see a doctor. I will definitely be using this app again! It's the best and super convenient." Veronica M

"Very professional and prompt. The doctors are so wonderful. I have yet to find another service, for anything, that is as convenient as this. Life changing." Bryan B

"I have used Doctor on Demand on 3 occasions. Dr. Jameson (my preferred provider) has been very helpful while being compassionate and professional. I would highly recommend this service. No waiting rooms, no hassles, and quality care!” Deborah C

Doctor on Demand FAQs

Q: Does Doctor on Demand prescribe medicine?

A: Yes. Doctor on Demand doctors are fully licensed and certified, with the ability to prescribe most in-office medications. This includes antibiotics, anti-allergy medications, creams, and more. Doctor on Demand doctors cannot prescribe narcotics, some pain medications, and other controlled substances as these medications are illegal to prescribe online.

Q: Can Doctor on Demand give me a doctor’s note?

A: Yes. Doctor on Demand doctors can fill out any necessary work or school-related papers and medical forms, including time-off requests, doctor's notes, etc. Your Doctor on Demand doctor will discuss the necessary treatment requirements during your online session, and fill out the appropriate paperwork according to their professional opinion as a result of your appointment.

Q: Do I need a subscription for Doctor on Demand?

A: Doctor on Demand does not require a subscription. You can make one-off appointments and even on-demand appointments to see a doctor whenever the need arises.

Q: What hours does Doctor on Demand have appointments available?

A: Doctor on Demand doctors are available 24/7.

Doctors on Demand Doctors on Demand Visit Site

Bottom Line

Doctor on Demand is a convenient and affordable way for anyone to get the medical services they require. Whether you’re suffering from a head cold, have chronic allergies, or are struggling with depression, Doctor on Demand professionals are available 24/7 to give you the care you need.

Nicky Lowney has been writing about health and medicine for more than 15 years. With a master’s degree in health communication, she specializes in translating complex medical information into readable, engaging content. Nicky has written for Tufts University School of Dental Medicine, Decision Resources Group, and EBSCO Information Services, among other clients. In her free time, Nicky enjoys cycling, hiking, and performing with her local community theater.

We invest a lot of resources into bringing you high-quality content. However, the information on this site should not be treated as professional advice, be it medical or any other. Please do not use this site if you or someone you care about are in need of urgent medical assistance, in which case, please dial 911.

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05 Jun 2020

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