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CallonDoc Online Doctors Review 2024

Nicky Lowney

In a Nutshell

CallonDoc is a web-based healthcare network of board-certified primary care physicians. The service allows you to get medical diagnoses, treatment, and prescriptions online. So, you don’t have to waste time waiting in a doctor’s office or emergency room. What’s more, with prices starting at $39 per consultation, CallonDoc is an affordable option for people with or without health insurance. Get refills or new prescriptions within hours.


  • One-time fee
  • Fast and simple prescriptions
  • Refills available with no waiting


  • Not covered by insurance
  • Not available 24/7
  • For many conditions, no personal interaction with a doctor

CallonDoc CallonDoc Visit Site

CallonDoc at a Glance

How Can I Get Treatment?: Online, phone consultations, video consultations (limited)

Urgent Care Fee: $39.99 and up, depending on condition

Accepted Insurance: None 

Medications Prescribed: Most medications, exclusive of narcotics, Ambien, muscle relaxants, clonidine, gabapentin, and other controlled substances

Hour of Operation: Mon-Fri: 7am-7pm CT, Weekends: 10am-5pm

Follow up Consultations: For additional fee

How Does CallonDoc Work?

CallonDoc is a telehealth service that's primary focus is on getting patients their prescriptions faster and more easily than the average doctor's appointment procedure. There isn't any long appointment process with CallonDoc. You'll just tell the platform what your symptoms or medical condition are, and a CallonDoc doctor will send the necessary prescriptions out. Getting medications with CallonDoc is very straightforward. Here's how it works:

Step 1: Start by choosing the medical condition you are seeking medical treatment for. Answer a few follow up questions about yourself, your medical history, and symptoms.

Step 2: A medical professional will review your request, diagnose, and send the necessary prescription to your local pharmacy. This will happen within 2 hours of submitting your request, as long as the request occurs during their business hours.

Step 3: Pick up your prescriptions at the pharmacy.How Does CallonDoc Work?

What Does CallonDoc Treat?

CallonDoc primary care physicians are able to treat a wide variety of medical conditions from basic issues like the common cold, flu, or ear infections to more severe conditions like chronic conditions, diabetes, asthma, and hypertension. Here’s a partial list of the medical conditions that are treatable by CallonDoc doctors:

  • High cholesterol
  • Depression
  • Urinary tract infection
  • Birth control
  • STDs
  • Strep throat
  • Pain relief

It is important to note, though, that CallonDoc cannot treat all medical conditions. In particular, telehealth services are not appropriate for emergency medical situations. Some of the situations that CallonDoc will not treat include:

  • Concussions
  • Bleeding
  • Severe mental illness
  • Suicidal thoughts or actions
  • Homicidal thoughts or actions

Additionally, CallonDoc is a more convenient option for patients who just want a prescription refill and don’t want to wait in a doctor’s office or for an appointment to open up. CallonDoc can provide you with a refill for just about any medication (as long as you are currently taking that medication or it has been filled within the last 3 months). If your medication doesn’t qualify for a refill, you can submit a request with CallonDoc to get a new prescription sent to your pharmacy. Antifungal and antibiotic medications require a new prescription regardless of previous usage.

Another convenient feature CallonDoc boasts of is direct mailing medications. This service partners with brick-and-mortar and online pharmacies that will mail the medication directly to you. CallonDoc physicians cannot prescribe controlled substances and other potentially harmful medications, including Ambien, Clonidine, Gabapentin, muscle relaxers, narcotics, and the like.

What Does CallonDoc Treat?

How Much Does CallonDoc Cost?

Generally, most conditions cost $39.99 for an online consultation and $49.99 for a phone consultation. That's lower than many traditional co-pays. Other conditions like dental infections, type 2 diabetes, and mycoplasma cost $50. If you are requesting a test for multiple sexually-transmitted diseases, this can cost $59.99.

Conditions that fall under this pricing category
Most urgent care conditions, single STD tests, men’s or women’s health issues, psychiatry, dermatological conditions, and general medical conditions
Type 2 diabetes, hypertension, syphilis, mycoplasma, ureaplasma, pain relief, dental infections, phone consultation
Urethritis in men, multiple STDs

CallonDoc can also provide patients with several lab tests, including kidney health testing, full testosterone panel, and thyroid tests. Lab tests range from $25-$290 depending on the type and extent of the test required.

CallonDoc also has a fair refund policy. If the CallonDoc doctor is unable to prescribe an appropriate medication to treat your condition, you will be fully refunded for the consultation.

Does CallonDoc Take Insurance?

CallonDoc does not accept health insurance. You can use your insurance policy to pay for medications at the pharmacy, however.

Why CallonDoc?

What Do People Say About CallonDoc?

“Quick service without expensive dr bill, or in this case if there is a virus outbreak and dr offices are closed.” Sydney K

“I have used call on doctor for a yeast infection and chlamydia. Both times I was satisfied. I will definitely be back for help.” Jenni

“So far, it has been great! Very convenient, with the coved 19 virus going around , lessens my risk of contracting a virus by going to doctor office” Kurt K

CallonDoc CallonDoc Visit Site

Bottom Line

If prescription requests are your goal, then CallonDoc may be the right choice for you. Faster than traditional doctors' appointments, CallonDoc physicians can assess your condition, send out a prescription, and have your medication to your pharmacy in a matter of hours. You'll pay a single rate for each prescription you need, no subscription required. What's more, CallonDoc works without health insurance and is available every day of the week.

Frequently Asked Questions
Is CallonDoc a legit site?+-

This website has doctors that are board-certified and insured for your protection. The price at $39 per visit is very reasonable compared to other doctor visits. The wait time for prescriptions and refills is usually less than 24 hours which is great for people that are on a deadline. Overall, this site is legitimate and helpful.

What Conditions Can You Get Treatment For on CallonDoc?+-

You can get treatment for a variety of conditions. They include but are not limited to: acne, allergies, anxiety, birth control, colds and flu, depression and bipolar disorder, diabetes, erectile dysfunction (ED), acid reflux/GERD/heartburn pain, eye problems (dry eyes), gastroesophageal reflux disease (GERD), GERD pain, genital warts, high cholesterol, HPV/genital warts, irregular periods and mood swings.

Does CallonDoc treat all patients?+-

CallonDoc does not treat every patient. They are selective about which patients they see. If your condition necessitates an in-person examination, they will direct you to a nearby physician. CallonDOc is only used for non-urgent or non-complicated problems.

Is CallonDoc available 24/7?+-

No, CallonDoc is not available 24/7. The hours of operation are Monday-Friday from 5 am CT to Midnight CT and Saturday-Sunday from 7am-9 pm CT. If you have an emergency outside of these hours, you should go to the nearest hospital or call 911.

How do I cancel CallonDoc?+-

To cancel your CallonDoc account, you'll need to send an email to cancellations@callondoc.com with your name and the reason for canceling.

Nicky Lowney is an accredited health communication expert and writer for Top10. Having worked extensively in the pharmaceutical industry, Nicky specializes in translating complex medical information into content that informs and helps people. Nicky has also written for Tufts University School of Dental Medicine, and Decision Resources Group, among others.

The author of this article has been paid by Natural Intelligence to write this article. Neither the author nor Natural Intelligence provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.


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