CallonDoc Online Doctors Review

Nicky Lowney

In a Nutshell

CallonDoc is a web-based healthcare network of board-certified primary care physicians. The service allows you to get medical diagnoses, treatment, and prescriptions online. So, you don’t have to waste time waiting in a doctor’s office or emergency room. What’s more, with prices starting at $39 per consultation, CallonDoc is an affordable option for people with or without health insurance. Get refills or new prescriptions within hours.


  • One-time fee
  • Fast and simple prescriptions
  • Refills available with no waiting


  • Not covered by insurance
  • Not available 24/7
  • For many conditions, no personal interaction with a doctor

CallonDoc CallonDoc Visit Site

CallonDoc at a Glance

How Can I Get Treatment?: Online, phone consultations, video consultations (limited)

Urgent Care Fee: $39.99 and up, depending on condition

Accepted Insurance: None 

Medications Prescribed: Most medications, exclusive of narcotics, Ambien, muscle relaxants, clonidine, gabapentin, and other controlled substances

Hour of Operation: Mon-Fri: 7am-7pm CT, Weekends: 10am-5pm

Follow up Consultations: For additional fee

How Does CallonDoc Work?

CallonDoc is a telehealth service that's primary focus is on getting patients their prescriptions faster and more easily than the average doctor's appointment procedure. There isn't any long appointment process with CallonDoc. You'll just tell the platform what your symptoms or medical condition are, and a CallonDoc doctor will send the necessary prescriptions out. Getting medications with CallonDoc is very straightforward. Here's how it works:

Step 1: Start by choosing the medical condition you are seeking medical treatment for. Answer a few follow up questions about yourself, your medical history, and symptoms.

Step 2: A medical professional will review your request, diagnose, and send the necessary prescription to your local pharmacy. This will happen within 2 hours of submitting your request, as long as the request occurs during their business hours.

Step 3: Pick up your prescriptions at the pharmacy.

What Does CallonDoc Treat?

CallonDoc primary care physicians are able to treat a wide variety of medical conditions from basic issues like the common cold, flu, or ear infections to more severe conditions like chronic conditions, diabetes, asthma, and hypertension. Here’s a partial list of the medical conditions that are treatable by CallonDoc doctors:

  • High cholesterol
  • Depression
  • Urinary tract infection
  • Birth control
  • STDs
  • Strep throat
  • Pain relief

It is important to note, though, that CallonDoc cannot treat all medical conditions. In particular, telehealth services are not appropriate for emergency medical situations. Some of the situations that CallonDoc will not treat include:

  • Concussions
  • Bleeding
  • Severe mental illness
  • Suicidal thoughts or actions
  • Homicidal thoughts or actions

Additionally, CallonDoc is a more convenient option for patients who just want a prescription refill and don’t want to wait in a doctor’s office or for an appointment to open up. CallonDoc can provide you with a refill for just about any medication (as long as you are currently taking that medication or it has been filled within the last 3 months). If your medication doesn’t qualify for a refill, you can submit a request with CallonDoc to get a new prescription sent to your pharmacy. Antifungal and antibiotic medications require a new prescription regardless of previous usage.

Another convenient feature CallonDoc boasts of is direct mailing medications. This service partners with brick-and-mortar and online pharmacies that will mail the medication directly to you. CallonDoc physicians cannot prescribe controlled substances and other potentially harmful medications, including Ambien, Clonidine, Gabapentin, muscle relaxers, narcotics, and the like.

How Much Does CallonDoc Cost?

Generally, most conditions cost $39.99 for an online consultation and $49.99 for a phone consultation. That's lower than many traditional co-pays. Other conditions like dental infections, type 2 diabetes, and mycoplasma cost $50. If you are requesting a test for multiple sexually-transmitted diseases, this can cost $59.99.

Conditions that fall under this pricing category
Most urgent care conditions, single STD tests, men’s or women’s health issues, psychiatry, dermatological conditions, and general medical conditions
Type 2 diabetes, hypertension, syphilis, mycoplasma, ureaplasma, pain relief, dental infections, phone consultation
Urethritis in men, multiple STDs

CallonDoc can also provide patients with several lab tests, including kidney health testing, full testosterone panel, and thyroid tests. Lab tests range from $25-$290 depending on the type and extent of the test required.

CallonDoc also has a fair refund policy. If the CallonDoc doctor is unable to prescribe an appropriate medication to treat your condition, you will be fully refunded for the consultation.

Does CallonDoc Take Insurance?

CallonDoc does not accept health insurance. You can use your insurance policy to pay for medications at the pharmacy, however.

What Do People Say About CallonDoc?

“Quick service without expensive dr bill, or in this case if there is a virus outbreak and dr offices are closed.” Sydney K

“I have used call on doctor for a yeast infection and chlamydia. Both times I was satisfied. I will definitely be back for help.” Jenni

“So far, it has been great! Very convenient, with the coved 19 virus going around , lessens my risk of contracting a virus by going to doctor office” Kurt K

CallonDoc CallonDoc Visit Site

CallonDoc FAQs

Q: Does CallonDoc prescribe medicine?

A: Yes. Medication prescriptions are CallonDoc's main service.

Q: Can CallonDoc give me a doctor’s note?

A: Yes

Q: Do I need a subscription for CallonDoc?

A: No. CallonDoc does not have subscriptions, just a 1-time fee per visit or prescription.

Q: What hours does CallonDoc have appointments available?

A: Mon-Fri: 7am-7pm CT, Weekends: 10am-5pm

Bottom Line

If prescription requests are your goal, then CallonDoc may be the right choice for you. Faster than traditional doctors' appointments, CallonDoc physicians can assess your condition, send out a prescription, and have your medication to your pharmacy in a matter of hours. You'll pay a single rate for each prescription you need, no subscription required. What's more, CallonDoc works without health insurance and is available every day of the week.

Nicky Lowney has been writing about health and medicine for more than 15 years. With a master’s degree in health communication, she specializes in translating complex medical information into readable, engaging content. Nicky has written for, Tufts University School of Dental Medicine, Decision Resources Group, and EBSCO Information Services, among other clients. In her free time, Nicky enjoys cycling, hiking, and performing with her local community theater.

If you are experiencing an emergency or a life-threatening situation, call 911 immediately or go to the nearest emergency room.

CallonDoc customer reviews

Based on 19 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Write review

Adjust category ratings

Ease of use

Ease of use

Brand satisfaction

Value for money

Service quality

Brand satisfaction

Ease of use

Brand satisfaction

Value for money

Service quality

Value for money

Ease of use

Brand satisfaction

Value for money

Service quality

Service quality

Ease of use

Brand satisfaction

Value for money

Service quality

Share your experience

People discuss, price, satisfaction level and more.

Write your review

21 Apr 2021

Almost done!

Check that everything's correct, fill in your details, and submit your review!


Ease of use

Brand satisfaction

Value for money

Service quality


Your review will be screened by our team
Thanks, we love getting your feedback

Top Reviews

Jasmine, NM
a year ago

Ease of use

Brand satisfaction

Value for money

Service quality

I really do enjoy using The only downside is if I do have slow internet it does affect our call. And I would sometimes rather see the doctor face to face. But with the current pandemic it's a great tool to use

Sandra, FL
a year ago

They're always there when I need them and always have the answers i'm looking for. Great service especially right now on lockdown

Jad, CA
a year ago

Was nice to have an online option in the current environment. My wife was having issues and they helped a ton, fast and much less expensive than the urgent care clinic

Reid, FL
a year ago

They care about the customers and more so their employees equally which is hard to find in companies now a days!

Tommy, AZ
a year ago

Because I'll be able to get the fastest treatment possible and I'll be able to have a fast response by sending an email to them

Danny, AZ
a year ago

It really relates to me and provides great tools. It also keeps me on track to reach my pro and per goals.

Amani, IL
a year ago

I love the service, very good customer service. They do there best to assist and answer all of your question.

Amayah, PA
a year ago

I used for a refill on my blood pressure medication. I couldn't get it from my regular doctor because of everything going on with the Coronavirus. The doctor I spoke with was great. He listened and helped. My prescription was called right in.

Desmond, PA
a year ago

I thought it would be a fast and easy way to receive medical information that I needed during this horrible time in our country but I found that it took very long to make a connection, the connection reception kept freezing and the information offered was only very general and not specific to what I need to know.

Idris, IN
a year ago

A service that come in handy during times like these. Without leaving the house I could communicate with a health care professional. I was able to relay my symptoms and concerns to try to determine what I was experiencing without a trip to an office. It worked out well as my issues were minor. Some OTC meds and I can hopefully recover soon.

Garrett, NC
a year ago

I had bumps in my groin area and found this site. A nurse on the phone reviewed the symptoms and gave me great medical advice.

Jose, AZ
a year ago

It has been a great service with a good cost and a solid website. The quality of care provided was nice too.

Luca, TX
a year ago

The service was very nice, when I had trouble with the system, I would ask them and they seemed very legit.

a year ago

Good company. Gives you the tools you need for performance and quickness in any business. Will use more.

Anonymous, GA
a year ago

Quick answers about a medical condition without taking a lot of unnecessary time to hep with my problem

Anonymous, MO
a year ago

Have not a good customer service, with time to spend with the people. they must take in count the customer opinion

Ariella, CA
a year ago

It's just not the same as meeting with a psych that has met you. I felt call on doc was too impersonal

Marlowe, NY
a year ago

They offer qualitative services and have respect for their customers. The brand provides high number of options

Kelvin, CA
a year ago

Its a brand name that is much familiar me and my company. We are often used there technology for doing our work better.

19 customer reviews