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Luminous Payments Review

Patrick Sather

In a Nutshell

Luminous Payments offers merchant services to small and medium businesses nationwide. It provides payment terminals and POS equipment with no setup fee. With Luminous Payments, you can choose between multiple pricing plans including a cash discount option that enables you to offset up to 100% of your processing costs. You can get same day funding, and Luminous Payments offers 24/7 merchant support.

pros

  • No cancellation or setup fees
  • Offset up to 100% of processing costs with cash discounts
  • Flexible pricing and same day funding

cons

  • Limited number of reviews
  • Not accredited with the BBB

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Ideal For

  • Small and medium businesses
  • Vendors with existing terminals that need quick funding

What’s on Offer

  • Compatible with debit and credit cards
  • Contactless near field communication (NFC)-enabled payments
  • 24/7 merchant support
  • No cancellation or setup fees
  • Reduce processing fees up to 100%
  • Fast and free application
  • Approval and funding available within the same day
  • $1,000 savings guarantee if you don’t save money on processing costs

Application Process

To get started, simply visit Luminous Payments’ website or call its sales team and request a free quote. You need to provide your name, business name, phone number, email address, your company’s average monthly processing volume, and whether you are already accepting credit card payments.  

Luminous Payments’ underwriters approve most applications within 1 business day. If you currently have your own payment terminal or POS equipment, you can set up and start using its services the same day. It does not charge a setup fee, and you can cancel its services at any time for free.  

What’s Unique About Luminous Payments?

Luminous Payments’ mixture of payment options, low fees, and savings guarantees makes it an ideal option for small and medium businesses. Unlike some of its competitors, it does not charge any cancellation or setup fees, so there’s no risk of paying hidden fees just to start or stop using its services.

Luminous Payments offers a wide variety of hardware for you to choose from, from simple card readers to top-of-the-line POS systems. While the equipment isn’t free, it is available at cost, which means you never overpay for the equipment you need. Luminous Payments’ equipment is compatible with traditional cards that require tap, chip, or PIN payments as well NFCs such as Google Pay, Apple Pay, or Samsung Pay. Additionally, it offers Bluetooth-enabled hardware and virtual terminals, enabling you to accept payments anytime and anywhere. 

One of Luminous Payments' most popular features and pricing plan is the Cash Discount plan enables businesses to offset processing costs by adding a percentage to the cost of all of their existing products and services and then offering a discount to customers that pay in cash. With this plan, you can pass on up to 100% of processing costs to customers that pay with a credit card. On top of its Cash Discount plan, Luminous Payments also offers Interchange+, Fixed Rate, Tiered Rate, and custom pricing. 

With its $1,000 savings guarantee, Luminous Payments puts its money where its mouth is when it says it will save you money on your processing costs. In the event that you don’t save money with its services, it promises to pay your business $1,000.

Customer Support

Merchant support is available by phone 24/7, while sales support is available from 7:30am-4:30pm PT, Monday-Friday. Alternatively, you can submit a secure message through its website and receive a reply within 1 business day. If you have questions about how Luminous Payments works or the application process, simply visit its Resources page.

Pricing (Software and Hardware)

Luminous Payments offers 4 base pricing models for you to choose from: Cash Discount, Interchange+, Flat Rate, and Tiered Rate. It offers custom pricing by request for businesses with specialized needs. It does not offer rates on its website, but you can contact its sales team for a free quote. If you don’t have card terminals or POS equipment, you can purchase this hardware at cost from Luminous Payments.

Plan
Pricing Method
Cash Discount
  • Adds a fixed percentage to the standard prices of all your goods and services

  • Customers that pay in cash receive a discount

  • Offset up to 100% of your processing costs to customers that pay with a credit card

Interchange+
  • Charges interchange (wholesale) rate charged by the card brand for each sale you process

  • Includes a set transaction fee per sale

  • Lowest possible rates

Flat Rate
  • Charges a fixed, single-discount rate per transaction

  • Includes a set transaction fee per sale

  • Never wonder about costs

Tiered Rate
  • Establishes 3 tiers (Qualified, Mid-Qualified, and Non-Qualified) based on the processing cost of card brands

  • Fees increase as you move up through the tiers

  • Includes a set transaction fee per sale

  • Simplified structure with low rates

Custom 
  • Varies, contact for details

Equipment
  • Varies, contact for details 

Bottom Line

Luminous Payments is worth considering if you’re either a small and medium business. With its Cash Discount plan, you can offset up to 100% of your processing costs to customers that pay with a credit card. Its systems are compatible with both traditional cards and digital wallets, and you can also set up virtual terminals to accept online payments. If you need hardware, it offers a range of options from simple card readers to fully-stacked terminals that can help you manage inventory, employee time clocks, and scheduling. 

You can get a free quote online or over the phone and get set up within 1 business day. It does not charge a setup fee, and you can cancel at any time for free if you’re not satisfied. Additionally, Luminous Payments promises to pay you $1,000 if you do not save money on your processing costs.

Luminous Luminous Visit Site

About Luminous Payments

Luminous Payments was founded in 2021 by Brandon Wolfe and is based in Thousand Oaks, CA. It does not currently have any reviews on Trustpilot and is not accredited or rated by the Better Business Bureau.

Physical Address

 2127 E Olsen Rd, Thousand Oaks, CA, 91360

Contact Details

Sales Team: +1 (800) 849-3424

Merchant Support: +1 (877) 220-2056

Email: Secure message through website

Patrick Sather is an award-winning personal finance writer and licensed broker who has worked for some of the largest financial firms in the United States, including TD Ameritrade and Pacific Life. A graduate of the University of Nebraska in both Economics and International Trade and English, his articles on life's most common financial decisions and quandaries are straightforward, practical, and always easy to understand.

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29 Jun 2022

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