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LegalZoom Review

very good
Eileen Bailey

In a Nutshell

LegalZoom is an online legal services website that provides documents for businesses and individuals. It handles tax filings and offers legal advice through a network of unaffiliated independent attorneys. Through this platform, you can purchase monthly service plans, or a variety of standalone packages, for one-off tasks like LLC creation, divorce filing, or estate planning.


  • Flat fees and no hourly rates
  • Wide range of legal services
  • Simplified forms and filing with easy-to-use questionnaires


  • Poor reviews on TrustPilot and BBB
  • No international coverage

LegalZoom LegalZoom Visit Site

Best for?

LegalZoom is a great choice for landlords thanks to its range of property management tools. Bigger businesses will also appreciate that LegalZoom can be used to simplify complex legal tasks and produce one-off legal documents.

What Does LegalZoom Provide?

LegalZoom has 2 prepaid legal coverage plans as well as a series of one-off services that are billed separately. Some of the services are self-guided, but you can also contact an independent LegalZoom attorney if you feel out of your depth.

For all services, LegalZoom offers a ‘Help Me Decide’ feature to make it easier for you to figure out which documents and forms are required for a particular legal process.

For Businesses

Most businesses will want one of LegalZoom’s specialized business plans. These are billed annually or bi-annually and cover consultations and document access. Plus, they include things like Franchise Disclosure Document Reviews and Trademarking services.

However, some corporations are more interested in LegalZoom’s standalone services. These are packages for things like LLC incorporation, Federal Tax ID Registration, and Business Licensing applications.

For Individuals

Don’t get the wrong idea here. Although LegalZoom offers a comprehensive suite of tools for businesses, it’s not solely business oriented.

LegalZoom manages to squeeze a large number of services that are targeted at individuals into the Legal Advantage Plus package. These include advice and assistance for legal challenges like estate planning, divorce, and bankruptcy filings - not to mention compensation disputes.

Online Divorce 

LegalZoom offers a 3-step online process for those in the beginning stages of a divorce. Through its online platform, you can file for an uncontested divorce by filling out a quick questionnaire and sharing a few necessary details to determine eligibility. The process itself is quick and allows you to create, share, and sign divorce filing documents tailored to and in compliance with the state you live in and your personal details including children, income, and assets.

Living and Last Wills

LegalZoom offers a number of options for creating a legally binding last will and testament online. The options range from quick to thorough, and provide each person the ability to create a document that meets their specific needs, familial status, assets, and other crucial legal details. The basic package offers guided forms with step-by-step instructions for creating a legally binding will in 15 minutes. The more advanced options include personal legal advice, financial power of attorney, and a living will document. All of the options include revisions and a digital download copy for safekeeping. 

Pricing & Plans

Do you need to create a new business entity like an LLC or a corporation? LegalZoom provides a variety of options to suit diverse needs and budgets. The Free package is the most economical, while the Premium package offers the most extensive assistance from a business attorney. Additionally, customers can take advantage of LegalZoom's value propositions, which include a satisfaction guarantee and access to attorney assistance in all 50 states.

Here's a breakdown of LegalZoom's pricing and plans:

New Free LLC Sku Package

Price: $0 + State Fees

You get -

  • Articles of organization (The document needed to officially register your LLC with the state)
  • Name check service to confirm that your preferred business name is valid and available to be reserved
  • Digital welcome packet, which includes a step-by-step checklist to follow after your LLC is officially registered
  • Customizable website powered by Wix

Pro LLC Package

Price: Only $249

Includes everything in the Free SKU Line-up PLUS:

  • Operating agreement
  • EIN
  • Comprehensive guide to business licenses for your location and industry
  • Initial phone consultations with specialists about business insurance and taxes

Premium LLC Package

Price: $299

Includes everything in the Pro Package PLUS:

  • Hands-on guidance from an experienced business attorney that you choose based on state, years of experience, and rating
  • Unlimited 30-minute attorney consultations about new legal topics related to your business (first 90 days of subscription included)
  • Any changes to your LLC formation documents within the first 90 days

LegalZoom Background

In the ‘90s, LegalZoom saw the opportunity to use the internet to help Americans obtain equal access to legal services. It later went on to create a network of independent attorneys and a series of web-based legal products. LegalZoom has now expanded to cover the UK as well.

LegalZoom is accredited by the BBB with an A+ rating but has received some unfortunate customer reviews on both the BBB’s website and through TrustPilot.

Given the underwhelming reviews, it is important to remember that legal services contracted through LegalZoom are not guaranteed to be as high quality as those provided by a one-to-one attorney. Additionally, services provided directly by an independent attorney through the platform fall outside LegalZoom’s Satisfaction Guarantee.

What Customers Say About LegalZoom

“Thank God for LegalZoom! Our family needed a power of attorney document on short notice and LegalZoom was able to deliver. They even expedited it so that we could make our only available time slot for all family members to be present before the bank closed.” 
 - Tommie H

“Definite way to go. I had a very easy process from the time I inquired about the living will to the time I printed the copy! I saved a bundle of money and did not have to travel anywhere to have this done. I already have recommended LegalZoom to others, and will continue to do so!” 
 - Ken H

Customer Service

LegalZoom’s customer care agents are available to answer questions and help you deal with concerns during standard PT working hours and on Saturdays too. In addition to their regular customer service line, LegalZoom allows you to speak directly to an attorney for support.

Through agents, you can request a refund within 60 days of purchase if you are not 100% satisfied with LegalZoom’s service. Some users report problems canceling their service or obtaining refunds through agents, so bear this in mind before purchasing a LegalZoom plan.

LegalZoom LegalZoom Visit Site

Bottom Line

LegalZoom is a good option if you are seeking an efficient way to form an LLC. It is also a great choice if you need access to a comprehensive suite of legal document creation at a low cost. Do be aware that some attorneys contracted through LegalZoom charge separately, and you may incur extra costs by using their services.

Frequently Asked Questions
What is a registered agent? Does LegalZoom have to be my registered agent?+-

A registered agent is an individual or company who can receive mail on behalf of your business. LegalZoom does not have to be your registered agent but the service can be beneficial depending on your company size and needs.

How long does it take to form my business?+-

It depends on which state you live in and what kind of business you are forming. LegalZoom’s typical turnaround, including your state and LegalZoom’s processing time (and shipping), is 15-37 business days for the Express Gold Package and 38-59 days for the Economy Package.

How do I cancel a LegalZoom subscription service?+-

You can call the customer service line during normal hours of operation or log in to your account and cancel online.

Eileen is a freelance legal writer who writes for She earned a BA in English Literature on the mean streets of the University of South Dakota in 1983, and that’s the degree of which she’s most proud. Finally, her daughter studied modern dance and her son studied game design in college, and they are both currently gainfully employed.

LegalZoom customer reviews

Based on 85 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

a year ago

They really made it much simpler to incorporate and trademark our name. They filled out the paperwork.

a year ago

It's very simple to use, the layout Makes it really easy to figure out how to use it.

a year ago

Legal Zoom made the process of setting up a DBA and/or an LLC very easy. They send reminders of action one needs to take once enrolled or setup.

a year ago

Everything we needed was there and we were connected with the right experts for our situation.

a year ago

LegalZoom provides quality legal service at reduce price. I was able to learn more about legal things using LegalZoom. I understand legal jargon a little better.

a year ago

It was a little bit more complicated than I expected. There seemed to be a lot of hoops to jump through. But I guess at the end I got what I was searching for.

a year ago

I have used local attorneys in the past and I was charged one thousand dollars for a simple will. Legal Zoom is much more affordable.

a year ago

I gave LegalZoom this overall rating because of the excellent experience I received.

a year ago

There are free legal aid sites I can use, this was just a waste of time.

a year ago

Easy to use and very helpful. Gave me all the exact information I needed. Loved it.

a year ago

This service is way more affordable than going to an actual attorney and the end results are the same. Works very well.

a year ago

They made our divorce a smooth process for us, where everything else felt complicated and cold.

a year ago

Very helpful and informative to me when I needed help with a lawsuit to my work .

a year ago

I liked legal zoom but thought that they were a bit overpriced. Info could have been found in Google.

a year ago

I just love to use it, since my company uses it all the time for work.

a year ago

I love LegalZoom. It's perfect for those that don't need to pay for full service legal assistance in documents but don't necessarily have the extensive knowledge to create their own legally binding documents.

a year ago

It was very helpful in some business related criminal cases I had. Great free trial option. Legitimate trustworthy advice.

1 years ago

This company is terrific. They were patient with me when I was setting up the company and they helped me jump through all the legal hoops. Also, they are reasonably priced.

1 years ago

I needed good legal advice for my insane divorce and this was a good place to find a good lawyer and get advice.

1 years ago

I used Legal Zoom for a private matter, they were very professional, easy to understand, and got me quick results.

85 reviews
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