My problem was easily understood. and after a short wait the information I needed was supplied The report were added to my Sage.

Sage 50 Accounts Company Login Issue After using Sage support online documents to troubleshoot issue we were experiencing with logging into one of our RDA companies, in the end had to contact Sage Support Team. Our case was assigned to Ellen, who was very helpful and friendly on the phone and discussed in great steps I'd already taken to see if there were any additional measure I could take. She decided that running some internal support tool would more than likely resolve issue, so after allowing remote access, within 5 minutes we were back up and running, she remained on whilst checking which was greatly appreciated. All I can say is this is how support desks should operate, the perfect customer experience, thanks once again :)

I had an excellent onboarding experience with Sage HR, thanks to the outstanding support provided by Pamela Escalante. From the very beginning, Pamela demonstrated exceptional professionalism, patience, and deep product knowledge. She guided us through the onboarding process step-by-step, ensuring that we fully understood how to configure and use the platform effectively. Her training sessions were clear, well-structured, and tailored to our organisation’s needs, which made the transition to Sage HR seamless and efficient. What stood out most was Pamela’s responsiveness and willingness to go the extra mile. She was always available to answer questions, provide practical guidance, and ensure we felt confident using the system. Her approach made what could have been a complex implementation process feel smooth and well-managed. Thanks to Pamela’s support, we have been able to successfully implement Sage HR and start using the platform to improve our HR processes. I would highly recommend Sage HR as a system, and I especially commend Pamela Escalante for delivering such a professional and supportive onboarding experience. Faldie Isaacs Mianzo Asset Management

Always exceptionally friendly, polite and knowledgeable staff who always resolve our issues