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Verizon Fios Review

Sarah Pritzker

In a Nutshell

Verizon is one of the world’s top communications services, and it provides Fios internet services to over 15 million homes and businesses within its network. That’s a shocking number of customers considering a small coverage area of just 10 states. That is, until you realize that Verizon Fios runs on a fiber-optic network, and that means high-speed internet, faster downloads, and cost-effective bundles.

pros

  • No extra fees, contracts, or data caps
  • Ultra-fast speeds and 99.9% reliability
  • Bundled services for better savings

cons

  • Only available in 10 states
  • Not ideal for public WiFi hotspot availability

Verizon 5G Home Verizon 5G Home Visit Site

Verizon Fios at a Glance

Best for: Families, gamers

Starting Price: From $39.99 per month

Connection Type: Fiber optics

Download Speeds: Up to 940 Mbps

Coverage: 10 states

Money-back Guarantee: 30 days

What Services and Features Does Verizon Fios Offer

Verizon Fios is a popular brand with millions of customers across the globe. It ranked #2 Best Internet Service Provider and Best Internet Provider for Gaming as well as #1 for Best Fiber Internet Provider from USNews. And there are good reasons for these scores. Verizon Fios provides fast speeds, and we’re talking lightning fast. And what’s more, the speeds are consistent, uncapped, and reliable. That’s the ISP winning trifecta, and it’s why Verizon Fios is such a great choice for gamers.

Another thing that sets this ISP apart from others in the industry is the types of plans on offer. Verizon also offers Fios TV and Fios Digital Voice in bundles with the internet service. So you can get multiple services for cheaper than if you’d pay for them on their own. What’s really great is that you can mix and match to get the kind of services you’re interested in, like choosing the number of TV channels available, or faster internet speeds. 

One drawback to Fios is its limited coverage area. Currently, Verizon’s Fios internet plans are only available in ten states, including:

  • Connecticut
  • District of Columbia
  • Delaware
  • Massachusetts
  • Maryland
  • New Jersey
  • New York
  • Pennsylvania
  • Rhode Island 
  • Virginia

Prices, Plans, and Value for Money 

Verizon Fios has several plans to choose from, and, as mentioned, you can mix and match additional services for lower overall prices. Fios commons are tailored to suit different types of users, including gamers, streamers, and sports fans, to name a few.


Fios Home 200 Mbps
Fios Home 40 Mbps
Fios Home Gigabit Connection
Price per month with auto pay (doesn’t include taxes and equipment charges)
$39.99
$59.99
$79.99
Good for
>Streaming or downloading movies, shows, and photos
Multiple users, binge-watching, transferring large files
Seamless entertainment experience, gaming
Extras that come with the plan
Discovery+ for three months
Discovery+ for six months
Discovery+ for 12 months, free Stream TV device, router rental, $100 Verizon gift card

There is also a DSL plan for $69.99 a month. The bundled plans range from $89.99 to around $169.99 a month, and you’ll get from 125-425+ channels, varying speeds, and other perks depending on the plan. 

Verizon Fios has a 30-day money-back guarantee, and it’s pretty solid. You can cancel your plan at any time during the first 30 days and get a full refund, including any extra charges and fees paid until that point. Verizon will even send you a prepaid mailing label to send back the equipment on the house. That’s generous.

Ease of Use, Hardware, and Setup

To get started with Verizon Fios, you’ll need to check if it’s actually available in your area. And like we already mentioned, that’s not a very wide net. You can find out by typing your address into the location bar on the site. If Verizon Fios is available in your area, the next step is to decide which plan is right for you. It’ll boil down to how much speed you want. The faster the internet, the more you’ll pay. From there, you can order your plan and choose an installation date.

Verizon Fios has pro installation. So you don’t have to deal with any wires or connections. You’ll need a grounded electrical outlet, an ONT, and a router. Verizon Fios will give you the latter two. Pro-installation will cost $99, but you can often get the fee waived. Also, you can opt for DIY installation if you’re handy with wires.

Verizon Fios Security 

Verizon Fios has a special section on the site dedicated to internet security, including home network security, internet security, and parental controls. There are several security tips and techniques you can use to keep your internet more secure. Additionally, Verizon Fios routers are delivered to your door with security features, including firewalls, parental control options, and a router login password. 

Verizon Fios Performance 

Fiber optics are known to be faster than the alternatives, clocking in at an average speed of 170.88 Mbps for downloads. Verizon Fios plans start at 200 Mbps and can go up to 940 Mbps. The numbers really speak for themselves. Additionally, Verizon Fios has a great reputation. And the fact that there are 15+ million customers despite having such a small coverage area really says a lot about the quality of the service.

Verizon Fios Customer Service 

Verizon Fios has live chat customer service if you want to speak to someone directly or get answers right away. You can also schedule a call or call the customer service team. Or you can browse the help center for DIY troubleshooting. 

Phone: 

1.800.922.0204

Mon-Sun: 8 am – 9 pm

Verizon Fios FAQ’s

What’s the cheapest Verizon Fios package?

You can get the basic Fios Home Internet 200 Mbps + Your Fios TV for just $89.99 a month.

Is Verizon Fios really fiber optic?

Yes! Verizon Fios is a network built entirely, 100% of fiber-optics for the fastest, smoothest, and most reliable internet connection.

Should I buy or rent a Verizon Fios router?

The option is yours to rent or buy, but experts recommend buying your Verizon Fios router because it works out cheaper in the long run and gives you more control.

Verizon 5G Home Verizon 5G Home Visit Site

Bottom Line

Verizon Fios has a strong name to back up a quality product. The fiber-optic network offers consumers super-fast speeds with a 99.99% reliability rating. Verizon Fios also has excellent rankings in reviews across the industry. The 30-day money-back guarantee and bundled services just make a good service even better (and more affordable).

Sarah Pritzker writes for top10.com and is a content writer with years of experience and a keen interest in the vast world of online consumer products. She enjoys helping readers make sense of the options on the market in a variety of fields.

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06 May 2021

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