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Phillip Richardson
Phillip Richardson writes for Top10.com as a tech writer with 13+ years of experience in IT. He holds a BSc in Audio and Music Technology and a PhD in Acoustics from Anglia Ruskin University. His career includes roles as Laboratory IT Manager at the University of Cambridge, Linux Engineer on a British Atlantic Survey expedition, and IT Officer at Newnham College.

October 10, 2025

0 min

mozo
Price
From $3.43/month
Insurance coverage
$1 million
Number of Devices
Multi-device protection

Mozo Pros & Cons

Pros

AI‑driven scam detection across SMS, email & web
$1M identity theft insurance for eligible losses
Competitive entry pricing + free trial
Multi‑device + family controls

Cons

Support hours limited to weekdays (U.S. ET)
No 3‑bureau credit monitoring advertised
mozo

Mozo at a Glance

8.6
Editorial Score

Additional Protection

Offers AI scam detection across SMS, email, web, and phishing block features.
9.0

Monitoring

Includes dark web scans, alerts for data leaks in real time as well as credit score and SSN monitoring.
8.0

Theft Insurance

Promises a “$1M identity theft insurance” benefit in the event of financial loss from ID theft.
10.0

Customer Support

Users report good support via email, chat, or on the phone, though some complaints about billing or responsiveness exist.
8.0

Scalable Plans

Offers tiered plans (Individual and Ultimate) with feature gradation and free trial for new customers.
8.0

At a Glance

How Mozo works

Mozo combines a mobile app and browser extensions to provide scam protection. Once installed, it runs in the background and checks links, emails, and messages using AI. Suspicious content is blocked before it reaches the user.

Dark‑web monitoring scans for leaked details like email addresses or card numbers. A built‑in zero‑logs VPN encrypts traffic on public Wi‑Fi, while antivirus tools watch for malware on devices.

If something slips through, Mozo alerts the user with clear notifications and suggested next steps. Setup is quick and requires little technical knowledge.

What Does Mozo Watch Out For?

  • SMS phishing protection: analyzes incoming texts for scam indicators and blocks risky links.

  • Email protection: scans new messages for phishing patterns, spoofed domains and unsafe attachments.

  • Web protection: intercepts malicious URLs, redirects and fake login pages in real time.

  • Dark‑web monitoring: checks for leaked credentials and personal data via a dedicated third‑party provider.

  • Antivirus & EDR: device‑level protection against malware and suspicious behavior.

  • VPN & DNS protection: encrypted browsing with a zero‑logs VPN provider; DNS filtering to block known threat domains.

Recovery services

If identity theft occurs, Mozo provides two main forms of help. First, it includes up to $1 million in insurance to cover eligible financial losses.

Second, users can work with a Help & Recovery Assistant by phone, chat, or email. This specialist guides users through account security steps, paperwork, and other actions needed to restore control.

Together, these tools make sure victims are not left alone to manage recovery.

Ease of use

Mozo is quick to set up. Users create an account, install the mobile app on iOS or Android, and add the Chrome or Edge browser extension.

Most protections run automatically in the background. The dashboard is simple, showing alerts and suggested actions in plain language. Families can also add parental controls and apply safety rules across devices.

Performance impact is minimal, and onboarding tips explain why certain permissions are needed. The service is built to work without technical know-how.

Mozo customer support

Availability: Monday–Friday, 09:00 am–5:00 pm ET.
Channels: Phone +1 (989) 300‑0998, live chat (web helpdesk), and email helpcenter@getmozo.com

Phone and chat are staffed during stated business hours; email tickets can be submitted anytime and are handled on the next business day. If urgent assistance is needed outside hours, users should secure accounts (password changes, MFA) and submit a ticket for priority follow‑up at opening.

Pricing

Plans & introductory pricing

  • Premium: $3.43/mo (then $4.90/mo) — includes SMS, web and email protection; antivirus; dark‑web monitoring; VPN.

  • Elite (Most Popular): $4.13/mo (then $5.90/mo) — includes Premium features; marketed with the same core protections plus the highest value package and 30% introductory savings.

At signup: Free trial available. Discounts apply to the first term and renew at the then‑current price. Taxes may apply.

Plan

Intro Price

Renewal

Core protections

Premium

$3.43/mo

$4.90/mo

SMS/Web/Email protection, AV/EDR, Dark‑web monitoring, VPN

Elite

$4.13/mo

$5.90/mo

All Premium features; highest value bundle

Bottom Line

Mozo focuses on prevention, blocking scams in SMS, email, and web before they cause harm. It adds dark-web monitoring, a zero-logs VPN, antivirus tools, and up to $1 million insurance for eligible identity theft losses.

The plans are affordable and simple to understand. While it does not include three-bureau credit monitoring and support is limited to weekday hours, Mozo still offers a strong, easy-to-use layer of protection for individuals and families.

AI was used in the creation of this content, along with human validation and proofreading.

Phillip Richardson

Phillip Richardson writes for Top10.com as a tech writer with 13+ years of experience in IT. He holds a BSc in Audio and Music Technology and a PhD in Acoustics from Anglia Ruskin University. His career includes roles as Laboratory IT Manager at the University of Cambridge, Linux Engineer on a British Atlantic Survey expedition, and IT Officer at Newnham College.

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