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Oracle NetSuite Payroll Review 2023

Daniel Blechynden

In a Nutshell

Oracle, founded in 1977, offers advanced human resources (HR) solutions through its NetSuite SuitePeople HCM product. It boasts impressive HR management tools, including SuitePeople Payroll, an admin hub, and advanced analytics and reporting. NetSuite HCM is only available with custom pricing, but this means that you will only ever be paying for what you require. The user interface is packed full of features, but still quite easy to navigate.

pros

  • Advanced solutions for larger businesses
  • Custom pricing so you only pay for what you need
  • Loads of additional features

cons

  • A little over-the-top for smaller businesses
  • No desktop apps

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Oracle NetSuite at a Glance

Best for: Complete business software solutions
Price range: Custom Quote Pricing
Benefits & HR: Multi-state employee support, Automatic payroll calculations, Onboarding automation, Performance reviews, Employee benefits such as insurance not available
Automatic tax filing: Yes
Apps: iOS, Android

Features and Add-ons

Oracle NetSuite offers a wide range of business software solutions. Its products include HR software and payroll solutions, along with an advanced CRM platform, global business-management tools, accounting software, project management tools, and much more. Each product is available as a module that you add to your NetSuite subscription. 

Here, we focus on the company’s SuitePeople HR program. It offers a wide range of payroll and people-management tools, including everything from automatic tax filing to performance reporting. Notably, it does not offer benefits administration services for health insurance, 401(k)s, etc, so you will have to look elsewhere to cover these.  

Some of SuitePeople HR’s noteworthy features include the following. 

  • Automated payroll processing to save time and ensure payment is sent out in a timely manner.
  • An advanced admin dashboard where you can monitor employees, configure access controls, and stay up to date with company and department performance. 
  • A neat performance-management portal that enables you to view and monitor the performance of individual employees based on metrics that you create. 
  • Workforce management tools to help you keep track of compensation, benefits, and time off. 
  • Powerful automatic onboarding tools to ensure new employees are made welcome to help them feel like they belong. 
  • A self-service Employee Center that enables employees to view paychecks, update their personal details, view time off balances, and more. 

If you do go with SuitePeople, you will be amazed at the sheer number of tools and features on offer.

Tax Compliance

NetSuite SuitePeople comes with a suite of automatic tax-management tools. For starters, the platform enables you to automate payments for local, state, and federal taxes. The correct amount will be calculated and paid to the relevant authorities with very little effort required on your behalf. 

On top of this, NetSuite enables you to populate and save a range of forms. For example, you can prepare and file both W-2 and 1099 MISC forms at the end of the year, and ACA forms 1094c and 1095c can be automatically filled and printed or shared digitally.

Payment Options

With NetSuite’s SuitePeople Payroll, you will have access to an efficient, streamlined end-to-end payment processing solution. It’s a cloud-based program with numerous benefits, and the company claims that it reduces payroll processing times by up to 84%. You can print checks onsite or set up automatic direct deposits as required.

Pricing/Costs & Fees

NetSuite SuitePeople is available with custom pricing. All subscriptions are on an annual basis, and you will need to speak with the NetSuite team to find out more. It is specified that there are 3 main things that will contribute to the price you can expect to pay—use of the core NetSuite platform, the cost of add-on modules, such as SuitePeople, and the number of user licenses you require for employees, etc. 

There’s no free trial or free version, but there is a neat product tour that you can use to help you decide whether it’s right for your needs. To access this, you will need to sign up via the online form and speak with the NetSuite sales team.

Oracle NetSuite Oracle NetSuite Visit Site

Usability

Due to the wide range of integrated products NetSuite offers, the exact interface you experience can vary. We took a close look at the SuitePeople interface, and we were amazed at the number of tools on offer. 

We did find many aspects of SuitePeople to be a little cluttered. However, it does a great job of presenting a large amount of information in a clear, easy-to-understand manner. There’s even an employee-facing dashboard that your employees can use to keep track of their paycheck history and benefits. 

While there is no desktop application, NetSuite is available through a browser-based web app, and there are downloadable mobile apps for iOS and Android. However, the app is very confusing, buggy, and difficult to use. Customers on both iOS and Android have been reporting issues for years, and there’s a severe lack of guides or tutorials detailing its often overly complicated tools. 

Expect to spend a little time getting used to using Oracle NetSuite, but it shouldn’t be too complicated—as long as you don’t need to use the mobile apps too much. 

Conclusion

Oracle’s NetSuite SuitePeople HR platform is up there with the best we’ve seen. It’s a part of Oracle’s large software ecosystem, making it a great option for those who already use some of the company’s products. 

We particularly liked SuitePeople’s focus on automation. For example, there are various payroll automation tools designed to save a significant amount of time. Pricing is developed on a case-by-case basis to ensure you don’t pay more than you need to, and the user interface is packed full of features, if a little confusing. 

If you’re looking for a powerful HR platform that’s scalable and packed full of additional features, we’d suggest taking NetSuite’s product tour to see if it’s right for you.

Contributing to many popular websites, Daniel’s writing focuses on technology, science, and dependable reviews. He holds degrees in Chemistry and Marine Science from the University of Western Australia and has been a regular critic of software, web hosting, website builders, and a variety of other tech products and services for several years, leaning on his academic background for rigor in research and writing.

Oracle NetSuite customer reviews

Based on 20 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

7 months ago

It's a great human resource software that makes my job a lot easier to deal with here.

7 months ago

They have to be there for you when you need them. They are dependable and reliable.I usually email them with concerns and questions. These companies help you run your business, even if you don't know what you're doing. We use them in a healthcare setting.

7 months ago

I highly recommend services offered by Oracle Netsuite for any aspiring user.

7 months ago

The program condenses topics into one place, which is convenient for time management.

8 months ago

It is a pleasure to use and it is very easy to navigate from one application to another.

8 months ago

It has great customer service and great quality software. It is easily integrated with my other software. The pricing of software is very reasonable.

8 months ago

It is excellent in the things the company needs as far as employees are concerned. You can do most of it right here.

8 months ago

It is easy to configure and helps with hard work. It is the best because of its quality.

8 months ago

The Oracle really allows my coworkers and I to best serve the company with confidentiality and care.

9 months ago

It offers more unique features, it is different, and it does the job.

9 months ago

It is a reliable service product for all people to use for personnel in their professional life.

9 months ago

Oracle offers the best all-around software that integrates flawlessly with our current hardware setup.

7 months ago

They definitely go above and beyond for their customers. They take care of all of our HR needs. They do all aspects of it so we do not have to do it by hand. It also has the capabilities to do so much more.

7 months ago

Oracle Netsuite is very compact as a human resource software, which I enjoy. I hate having to click three hundred different links just to get somewhere. I feel that the software itself, though, is a bit outdated and could go for a more modern look and feel.

8 months ago

Oracle Netsuite is a great Human Resources software because the navigation is easy for most and I've used it as well as my manger. I feel like at some point it became difficult because once it updates it becomes more challenging. It brings more on that you didn't see or worked when you first started it out. But overall, I love a challenge and I say it's a win to use.

9 months ago

Netsuite has everything we look for in HR Software, it could be more user-friendly though. The software itself can be rather cumbersome to get around.

6 months ago

Oracle NetSuite sets the standard for hr software and makes my job so much easier day-to-day.

7 months ago

Oracle net suite is very user-friendly, almost foolproof. I don't see any room for improvement.

7 months ago

I prefer to use other platforms like workday which is easier to configure.

9 months ago

Could be better, and they know why. The software glitches at times. It also freezes!

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