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Insperity HR Software Review 2024

Full-service HR solution for SMBs

Richard Sutherland Author image

In a Nutshell

Looking to grow your business with top-tier HR support? Insperity is an excellent professional employer organization (POE) with a particular focus on risk management, legal compliance, and scalable solutions. I’d prefer if Insperity offered pricing details upfront instead of requiring you to speak to an agent. But its tailored support and solid IRS and ESAC certifications could make Insperity the right choice for your business.

pros

  • Comprehensive HR services
  • Extensive employee training
  • Proactive risk management

cons

  • Pricing lacks transparency
  • No global payroll services

Insperity at a Glance

6.2
Editorial Score

Integration Capabilities

Integration with key HR, payroll, and benefits systems, offering a streamlined HCM solution
7.0

Features

Includes core HR processes, employee self-service, payroll, performance reviews, time and attendance, online learning, security, benefits management, and more
8.0

Employee Experience

Simplifying management processes and offering solutions like benefits management, performance reviews, and employee self-service
7.0

Reporting and Analytics

Provides detailed reporting and analytics with some level of customization
9.0

Insperity Insperity Visit Site

Overview

Insperity at a Glance

What is Insperity?

Insperity is a multifaceted HR and professional employer organization (PEO) service that acts as a one-stop shop for payroll, benefits administration, compliance, employee training, and more. It’s ideal for small and medium-sized businesses that may not have the resources or expertise to manage complex HR operations internally.

From handling payroll intricacies to navigating the labyrinth of employment laws, Insperity  enables you to focus on business growth while ensuring your HR functions run smoothly and compliantly. The service also assists you with employee performance management and development by providing extensive training resources and support. 

Insperity features

Insperity brings a plethora of features to the table, the most important of which we discuss below.

HR management and data handling

At its core, Insperity acts as a centralized repository for all employee information, creating a streamlined way for HR professionals to manage and update records. From onboarding to offboarding, the system covers each phase of the employee lifecycle, ensuring that crucial data is easily accessible and securely stored.

Payroll processing

Insperity simplifies payroll processing, including tax filing and compliance with local, state, and federal laws. Payroll features extend to wage garnishment management, with Insperity taking on the responsibility of remittance to the proper agencies. The inclusion of direct deposit, an intuitive pay stub interface, and reliable record-keeping further streamline the payroll process, making it less of a burden on internal resources.

Benefits administration made easy

Insperity offers a comprehensive benefits administration solution that manages the entire benefits lifecycle. This includes everything from negotiating health packages to overseeing flexible spending accounts and 401(k) plans. The platform also allows employees to make benefit selections through an intuitive online portal, simplifying enrollment and changes.

User-friendly interface

An intuitive user interface is critical for adopting software effectively, and I think Insperity excels in this area. The platform's design is clean and straightforward, allowing HR professionals and employees to easily navigate its features. 

The user experience is enhanced by a responsive layout that adapts to various devices, ensuring accessibility whether you're at your desk or on the go.

Insightful reporting and analytics

Insperity's reporting and analytics capabilities are robust, offering a bevy of standard HR reports and the ability to craft custom reports for your needs. The platform's dashboards provide visual representations of data, making it easier to digest information and identify trends. 

These insights are invaluable for optimizing HR strategies and improving overall workforce management. Advanced HR analytics can offer metrics on labor costs, turnover rates, and employee productivity. This data empowers you to pinpoint operational inefficiencies, forecast hiring needs, and shape a more efficient and effective workforce.

Comprehensive learning and development programs

Insperity goes beyond traditional HR management by offering extensive learning and development programs to foster employee growth and organizational improvement. 

With a vast library of online courses and training materials, Insperity enables you to invest in your workforce by providing tools for professional development and compliance training. These resources enhance individual performance and contribute to building a stronger, more knowledgeable team aligned with the company's objectives.

Is Insperity Safe and Reliable?

While no system can be guaranteed entirely safe from all threats, the extensive measures outlined in Insperity's Security Statement suggest that it is a reliable company that prioritizes the security of your data.

Insperity employs a fully staffed information security team and has implemented numerous security programs, including employee background checks, role-based access control, and regular security awareness training. It has a formal set of security policies that are reviewed annually, reflecting a commitment to keeping its practices up to date with evolving threats.

Operational controls like physical access restrictions, environmental protections, and a formal change control process demonstrate that Insperity is proactive in preventing unauthorized access and maintaining the integrity of its data centers. With redundant systems and business continuity plans in place, it’s well prepared for system emergencies and disaster recovery.

How Insperity Works

Starting your journey with Insperity begins with a consultation to understand your business's needs. Then, Insperity tailors its services to fit those needs, whether it's managing payroll, navigating compliance, or enhancing employee performance.

Its comprehensive HR suite is designed to integrate seamlessly with your business, ensuring a smooth transition and ongoing support for your HR operations.

How to Get Started with Insperity

The first you’ll need to do is reach out to Insperity’s team to schedule a consultation. During this initial discussion, Insperity's representatives will assess your business's requirements and guide you through the service’s offerings. They will then create a customized plan that aligns with your company's objectives and workforce needs. 

Once you've selected the appropriate services, Insperity facilitates the setup and integration of its platform, offering guidance every step of the way to ensure smooth adoption by your team.

Insperity Customer Service

Insperity extends its professionalism and support through its customer service, accessible via direct phone and email. Operational hours are from 7am to 6pm CT, Monday to Friday. I've experienced very short wait times when calling, although this may vary depending on the time of day and customer demand. 

Insperity's comprehensive website also offers a wealth of supporting documentation, including blogs, guides, and other educational materials. These can be valuable resources for additional reading and self assistance.

How to Cancel an Insperity Subscription

To cancel or pause your Insperity subscription, you’ll need to contact its customer service team via email or phone. The process from there is straightforward.

Is There an Insperity App?

Insperity offers Android and iOS mobile apps, downloadable from the respective app stores. These provide employees with quick and easy access to paycheck information, benefits guides, time punching, PTO administration, and 401K retirement plan details.

Insperity Pricing

Insperity's pricing structure is designed to be flexible and cater to the needs and budget of each business. 

To get accurate pricing, you’ll need to contact a customer service representative. You’ll then receive a customized quote based on various factors. These include the number of employees you have, the services you want, and any additional features you require.

Generally, Insperity operates on a per-employee pricing model, which can benefit small to medium-sized businesses as it allows for scalability. The company's flexibility extends to its contracts, and it typically offers one-year agreements with the option to cancel with 30 days' notice and without any early termination penalties.

Optional add-ons

Insperity provides a variety of add-ons to enhance the core offerings of its HR solutions. Prices for these would form part of your custom quote. They include the following:

  • Advanced HR analytics: Gain deeper insights into workforce inefficiencies and retention.

  • Pre-employment screening: Ensure potential hires meet your company's standards.

  • Expense management: Streamline how employee expenses are submitted and tracked.

  • Insurance services: Tailor your insurance offerings to meet employee needs.

  • Organizational planning: Get strategic guidance on structuring your organization.

  • Performance management: Implement tools to monitor and enhance employee performance.

  • Recruiting services: Access expert assistance in attracting top talent.

  • Retirement services: Offer competitive retirement plans to your employees.

Insperity Alternatives


Insperity
Gusto
Paychex
ADP

Price

Quote-based

From $40/mo + $6/mo/person

From $39/mo + $5/mo/person

Quote-based

Market Segments


Small to mid-sized businesses

Small businesses, particularly startups

Recruiting, accounting, and staffing industries

Comprehensive HR needs, various industries

Live chat (24/7)

N

N (8am-5pm, M-F)

Y

N

Country coverage

N/A

120+

6

140+

Insperity vs Gusto

Insperity and Gusto both cater to small and mid-sized businesses but differ in their service models and features. Insperity offers a comprehensive suite of HR services, including risk management and customizable PEO solutions, while Gusto provides a cloud-based platform for payroll, benefits, and compliance. 

Gusto’s unlimited payroll runs and user-friendly interface make it a good choice if you prioritize straightforward tax compliance. But Insperity is better if you're looking for a HR functions beyond payroll, such as performance management and employee training programs.

Insperity vs Paychex

Paychex offers a variety of employee payment options and a strong emphasis on tax processing automation, complemented by specialist consultations. In contrast, Insperity provides risk management services and personalized HR solutions but lacks the flexible payroll schedules and global payroll services offered by Paychex.

If you’re looking for a full-service HR suite with scalable plans and employee development you may lean towards Insperity. But if your business has complex tax needs and value compliance support, Paychex might be a better option. 

Insperity vs ADP

Both Insperity and ADP offer scalable HR solutions, but they cater to different business needs. 

Insperity shines with its risk management services and personalized HR support, suited for small to medium-sized businesses that need detailed HR management and a proactive approach to compliance. 

ADP is a more customizable and potentially more affordable solution with global reach and flexible payroll options. It’s ideal for businesses of all sizes, especially those planning to scale rapidly across multiple countries.

Insperity Insperity Visit Site

Bottom Line

With its comprehensive HR management tools, intuitive interface, and powerful analytics, Insperity is a leading solution for businesses looking to optimize their HR functions. The software's ability to manage essential HR tasks effectively, paired with its user-friendly design and insightful reporting, makes it a compelling choice for companies seeking to enhance their HR capabilities.

Richard Sutherland writes for Top10.com. With over 20 years experience in web development, SEO, and marketing, Richard has worked with and developed software for huge brands like Samsung and Prudential Insurance. He has written for top tech websites, covering topics that include web hosting, consumer and business technology, and SaaS platforms.
Insperity

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