We earn a commission from brands listed on this site. This influences the order and manner in which these listings are presented.
Advertising Disclosure

Deluxe Payroll Services Review

Katy Ward

In a Nutshell

With 100 years of expertise and 4.8 million customers using its services, Canada-based Deluxe offers an excellent payroll management system to businesses of various sizes in the US and Canada. It provides customizable pay grids for quick employee inputs, comprehensive reporting, HR and compliance solutions, and tax services, enabling you to focus on more demanding operations that drive your business forward.

pros

  • 100% tax penalty protection
  • Seamless data transfer from third-party providers
  • Extensive management learning system for employees

cons

  • Payroll service lacks a free trial
  • Payment options can seem overwhelming at first glance

Deluxe at a Glance

8.4
Editorial Score

Integration Capabilities

Automatic payroll and tax filing
10.0

Features

Workers' compensation and garnishment payments in basic plan, additional HR tools for premium plan
8.0

Employee Experience

Employee self-service portal with PTO, worker info, and direct deposits
6.0

Reporting and Analytics

12-hour daily phone support
8.0

Trials

90-day trial
10.0

Deluxe Deluxe Visit Site

Deluxe at a Glance

Best for: Startups and large enterprise-level companies 

Price range: From $39 per month +$7 per employee per month

Benefits & HR: 401K, workers’ comp, unemployment insurance, garnishments

Automatic tax filing: Yes

Apps: iOS & Android

Features and Add-ons

Apart from being a one-stop solution for payroll management, Deluxe offers an impressive set of features to streamline and automate complex HR procedures on a single integrated platform. This means features like customizable pay grids, payroll reporting, tax penalty protection, and more come together to improve your company’s overall workflow. Some of these features are listed below.

  • Easy and highly safeguarded access to over 200 reports.
  • Quick linking to accounting solutions like SAGE and Microsoft Dynamics.
  • Customizable benefit plans with third-party integration.
  • Time-tracking mobile application for on-the-go schedule adjustments.
  • Digital marketing tools to create and host your own business. 
  • Automated digital onboarding and offboarding process.
  • Tax compliance tools to automatically calculate and file taxes. 
  • Bonus HR features like digital hiring and support from dedicated professionals.

Tax Compliance

Deluxe’s onboarding software helps businesses of all sizes manage tax compliances and deductions. It withholds the employees’ taxes and automatically files and pays the appropriate local, state, and federal agencies. 

The payroll service also handles any benefits and tax deductions, including W-2, W-4, and 1099 withholdings. While keeping you up to date with the legislation charges, Deluxe also offers a 100% tax penalty guarantee. This means they’ll cover any fines imposed from IRS or state tax authorities in case they make errors while handling your taxation.

Payment Options

With Deluxe, payday becomes hassle-free, as paperless systems like direct deposits eliminate most human error. However, if your employees still prefer a physical payment method, pay cards and paper checks are also available options. 

Team members have access to generated paystubs via the self-service portal that displays everything from wages and taxes to voluntary deductions. Since payouts lie at the heart of payroll services, Deluxe delivers a seamless payment process both ways. To that end, it also lets you sync your pay cycles and customize your rules.

Pricing/Costs & Fees

The 3 pricing packages (billed monthly) that Deluxe offers are Lite, Blended, and The Works. 

Starting at $39 per month plus $7 per team member per month, the Lite plan comprises the full payroll service and limited HR solutions, like reports and professional support. At a monthly price of $49 plus $7 per employee, the Blended package offers the exact opposite, where the focus is on the HR features but the payroll services are minimal. Lastly, The Works integrates both plans to offer a full package of both services at a monthly cost of $39. However, the price per employee shoots up to $12. 

In case the product doesn’t meet your expectations within 90 days, you’re eligible for a complete refund. Moreover, you can choose to terminate your plan at any time without the additional cost of a cancellation fee. 


Light
Blended
The Works
Price per month starting at
$39 +$7 per employee
$49 +$7 per employee
$39 +$12 per employee
Full-service payroll and tax filings
X
Tax filing
X
Digital hiring and onboarding
X
Employee self-service
X
2-day direct deposit, paper checks, and pay cards
X
X
Workers’ compensation administration
X
Employee performance tracking
X
Advanced user permissions, access levels, and roles
X
Workflow automation and templates
X

Deluxe Deluxe Visit Site

Usability

Regardless of the annual pay package you select, Deluxe gets your payroll interface set up free of cost, so that the initial phase of uploading your information happens with ease.  

Once the software is up and running, you’ll find navigating the customizable dashboard is fairly simple. Deluxe also provides a user-friendly mobile app compatible with both iOS and Android for easy, on-the-go management of schedules, attendance, and annual reports. Alternatively, customers can enter their payroll online with an intuitive web-based service: MyPayCenter.

From E-stubs to app-based time tracking, Deluxe stays relevant to current times with its focus on digitization. As payroll solutions become increasingly internet-based, there’s a reduction in human errors and the potential risk of data breaches. Not to mention, it allows for more flexibility through easy-to-use platforms that can be accessed from just about anywhere. 

If you still face difficulties navigating the interface, you can always get in touch with the customer support team between 9AM and 5PM on weekdays.

Conclusion

Deluxe payroll provides customers with foolproof software that boasts a remarkable set of features, making it one of the most acclaimed payroll- and employee-management services in the industry. It enables businesses of all sizes to achieve payroll accuracy and save time by taking the manpower out of processing payroll. This can foster a positive growth mindset among the employees that ultimately leads to enhanced productivity. Moreover, you can tailor the software in a way that matches your business needs to get the most out of the service. 

Oxford graduate Katy Ward is a seasoned journalist and editor covering personal finance and software topics for Top10. Over a 15-year career, Katy has worked with several finance titans, including Barclays, Tandem Bank, and Yahoo! Finance.

Copyright © 2009 - 2024 Natural Intelligence Ltd. All Rights Reserved.

Mailing address:

4023 Kennett Pike #50055

Wilmington, DE 19807

Top10.com is designed to help users make confident decisions online, this website contains information about a wide range of products and services. Certain details, including but not limited to prices and special offers, are provided to us directly from our partners and are dynamic and subject to change at any time without prior notice. Though based on meticulous research, the information we share does not constitute legal or professional advice or forecast, and should not be treated as such.

Reproduction in whole or in part is strictly prohibited.

As an Amazon Associate we earn from qualifying purchases.