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Deluxe Payroll Services Review

Katy Ward

In a Nutshell

With 100 years of expertise and 4.8 million customers using its services, Canada-based Deluxe offers an excellent payroll management system to businesses of various sizes in the US and Canada. It provides customizable pay grids for quick employee inputs, comprehensive reporting, HR and compliance solutions, and tax services, enabling you to focus on more demanding operations that drive your business forward.

pros

  • 100% tax penalty protection
  • Seamless data transfer from third-party providers
  • Extensive management learning system for employees

cons

  • Payroll service lacks a free trial
  • Payment options can seem overwhelming at first glance

Deluxe Deluxe Visit Site

Deluxe at a Glance

Best for: Startups and large enterprise-level companies 

Price range: From $39 per month +$7 per employee per month

Benefits & HR: 401K, workers’ comp, unemployment insurance, garnishments

Automatic tax filing: Yes

Apps: iOS & Android

Features and Add-ons

Apart from being a one-stop solution for payroll management, Deluxe offers an impressive set of features to streamline and automate complex HR procedures on a single integrated platform. This means features like customizable pay grids, payroll reporting, tax penalty protection, and more come together to improve your company’s overall workflow. Some of these features are listed below.

  • Easy and highly safeguarded access to over 200 reports.
  • Quick linking to accounting solutions like SAGE and Microsoft Dynamics.
  • Customizable benefit plans with third-party integration.
  • Time-tracking mobile application for on-the-go schedule adjustments.
  • Digital marketing tools to create and host your own business. 
  • Automated digital onboarding and offboarding process.
  • Tax compliance tools to automatically calculate and file taxes. 
  • Bonus HR features like digital hiring and support from dedicated professionals.

Tax Compliance

Deluxe’s onboarding software helps businesses of all sizes manage tax compliances and deductions. It withholds the employees’ taxes and automatically files and pays the appropriate local, state, and federal agencies. 

The payroll service also handles any benefits and tax deductions, including W-2, W-4, and 1099 withholdings. While keeping you up to date with the legislation charges, Deluxe also offers a 100% tax penalty guarantee. This means they’ll cover any fines imposed from IRS or state tax authorities in case they make errors while handling your taxation.

Payment Options

With Deluxe, payday becomes hassle-free, as paperless systems like direct deposits eliminate most human error. However, if your employees still prefer a physical payment method, pay cards and paper checks are also available options. 

Team members have access to generated paystubs via the self-service portal that displays everything from wages and taxes to voluntary deductions. Since payouts lie at the heart of payroll services, Deluxe delivers a seamless payment process both ways. To that end, it also lets you sync your pay cycles and customize your rules.

Pricing/Costs & Fees

The 3 pricing packages (billed monthly) that Deluxe offers are Lite, Blended, and The Works. 

Starting at $39 per month plus $7 per team member per month, the Lite plan comprises the full payroll service and limited HR solutions, like reports and professional support. At a monthly price of $49 plus $7 per employee, the Blended package offers the exact opposite, where the focus is on the HR features but the payroll services are minimal. Lastly, The Works integrates both plans to offer a full package of both services at a monthly cost of $39. However, the price per employee shoots up to $12. 

In case the product doesn’t meet your expectations within 90 days, you’re eligible for a complete refund. Moreover, you can choose to terminate your plan at any time without the additional cost of a cancellation fee. 


Light
Blended
The Works
Price per month starting at
$39 +$7 per employee
$49 +$7 per employee
$39 +$12 per employee
Full-service payroll and tax filings
X
Tax filing
X
Digital hiring and onboarding
X
Employee self-service
X
2-day direct deposit, paper checks, and pay cards
X
X
Workers’ compensation administration
X
Employee performance tracking
X
Advanced user permissions, access levels, and roles
X
Workflow automation and templates
X

Deluxe Deluxe Visit Site

Usability

Regardless of the annual pay package you select, Deluxe gets your payroll interface set up free of cost, so that the initial phase of uploading your information happens with ease.  

Once the software is up and running, you’ll find navigating the customizable dashboard is fairly simple. Deluxe also provides a user-friendly mobile app compatible with both iOS and Android for easy, on-the-go management of schedules, attendance, and annual reports. Alternatively, customers can enter their payroll online with an intuitive web-based service: MyPayCenter.

From E-stubs to app-based time tracking, Deluxe stays relevant to current times with its focus on digitization. As payroll solutions become increasingly internet-based, there’s a reduction in human errors and the potential risk of data breaches. Not to mention, it allows for more flexibility through easy-to-use platforms that can be accessed from just about anywhere. 

If you still face difficulties navigating the interface, you can always get in touch with the customer support team between 9AM and 5PM on weekdays.

Conclusion

Deluxe payroll provides customers with foolproof software that boasts a remarkable set of features, making it one of the most acclaimed payroll- and employee-management services in the industry. It enables businesses of all sizes to achieve payroll accuracy and save time by taking the manpower out of processing payroll. This can foster a positive growth mindset among the employees that ultimately leads to enhanced productivity. Moreover, you can tailor the software in a way that matches your business needs to get the most out of the service. 

Oxford graduate Katy Ward is a seasoned journalist and editor covering personal finance and software topics for Top10. Over a 15-year career, Katy has worked with several finance titans, including Barclays, Tandem Bank, and Yahoo! Finance.

Deluxe customer reviews

Based on 138 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

6 months ago

It has high-quality, reassuring software that is fit for personal and family use. It's also among the best known in their category.

7 months ago

It offers a variety of uses, is reliable, cost-effective, and easy to use for everyone.

7 months ago

I really like their services. They are really awesome, reliable, and affordable. No more needs to be said. I like the company.

7 months ago

It makes the processing go by so much easier and faster. Anything to make the day go by easier is helpful.

7 months ago

Deluxe is very good and amazing for human resources, across the board.

8 months ago

Deluxe name speaks for itself. The human resource program is the top model.

8 months ago

I like them because of previous positive experiences! It is an easy resource to use. It makes office operation more efficient.

8 months ago

It's great to use, it's got all kinds of features I like, and I love the way it's set up.

9 months ago

It helps to monitor staff efficiency doing the off working system. It also helps in calculating staff remuneration and overtime bonuses. It helps to monitor staff movement in and out of the organization to keep the level of responsibility high and checked at all times.

9 months ago

I do believe Deluxe is a great example of human resources software because it is great.

9 months ago

Deluxe is a great example of human resources software that uses human-based solutions to fix some problems.

9 months ago

I honestly don't think that Human Resources needs to change anything on their site. Everything on the webpage is easy to use and easy to find.

9 months ago

It has everything you can possibly think of, and it's safe. The website is very clear too.

a year ago

There is nothing that I dislike. I rated the brand 5 stars, because the software works and I can connect it to other software.

a year ago

Deluxe was given the overall rating because it is easy to use, customer services is excellent, and the quality of services is very high.

a year ago

The customer service alone is enough to make their services worth the cost but they also lead the industry in innovation.

a year ago

It is a good product and will make things a little easier for any company.

a year ago

Deluxe services are top notch and that is to say there is ease of use. Good app.

a year ago

Deluxe is one of the best brands. I always try to use it. It fulfills my all requirements. So that it would be my first recommendation.

a year ago

Deluxe has made payroll for our company workers much easier because of the good service of the software.

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