Ceretone Hearing Aids Review 2025: Reliable, Affordable, and User-Friendly OTC Devices

At a Glance

Ceretone has emerged as a prominent player in the growing over-the-counter (OTC) hearing aid market in the United States. As of 2025, the brand’s product range includes four primary models:

• Core One Pro: Invisible-in-canal (IIC), Bluetooth-enabled, rechargeable, IP68 water-resistant, with up to 80 hours of use via case.
• Core One: Similar to Pro but with slightly fewer features.
• Advanced Torch: In-the-ear (ITE), compact, with 5 audio programs and IP54 protection.
• Solid: Behind-the-ear (BTE) model, rechargeable, durable, and affordable.

Each model targets mild to moderate hearing loss, which aligns with FDA guidelines for OTC hearing aids. Features include noise reduction, multi-environment listening modes, and water resistance ratings (IP54 to IP68). Importantly, all Ceretone hearing aids are rechargeable, eliminating the need for disposable batteries, and come with a portable charging case.

How to Get Started

Getting started with Ceretone is designed to be accessible and intuitive. The process is fully online and includes the following steps:

• Visit the Ceretone Website: Navigate to ceretone.com and select the 'Hearing Products' section.
• Take the Hearing Test: Use the free online test to determine product suitability.
• Choose a Model: Compare the Core One Pro, Core One, Advanced Torch, and Solid models using the brand’s comparison chart.
• Order Online: Place an order directly via the website. Each product includes a 60-day risk-free trial.
• Use the App (for compatible models): For models like the Core One Pro, users can download the Bluetooth app to control volume and settings.

There is no need for prescriptions, hearing exams, or in-person consultations, consistent with FDA OTC regulations.

Special Features

Ceretone’s hearing aids include a variety of notable features, depending on the model:

• Bluetooth 5.0: Found in premium models like the Core One Pro, this allows streaming from smartphones and controlling audio settings via app.
• Rechargeable Batteries: All models are rechargeable. The high-end models provide up to 80 hours with the case, significantly reducing maintenance.
• IP Ratings: Products have water-resistance ratings ranging from IP54 to IP68, offering protection from moisture and dust.
• Noise Reduction: All models feature adaptive noise suppression and feedback cancellation.
• Multi-Program Modes: Most devices come with 4–5 listening programs, adaptable for different environments such as indoors, outdoors, or noisy settings.

Customer Service

Ceretone offers a multi-channel customer support service:

• Phone Support: (866) 283-4262
• Email/Online Support: support@ceretone.com
• Live Chat: Available on the website

The brand’s support has received positive feedback for being responsive, helpful, and willing to offer replacements or refunds quickly.

Is it Reliable?

Ceretone is a reliable option for adults seeking an affordable and discreet hearing aid without requiring a prescription. While it does not offer audiologist fittings or custom programming, the inclusion of Bluetooth control, rechargeable batteries, and multi-environment settings provides convenience and functionality.

Customer reviews highlight ease of use, comfort, and effective amplification for everyday activities. The 60-day risk-free trial also adds a layer of reliability, giving customers time to evaluate the product without long-term commitment.

How to Cancel or Pause a Subscription

Ceretone does not operate on a subscription model. All hearing aid products are one-time purchases. Returns can be made within 60 days of receipt under the risk-free trial policy. Customers must contact customer service to initiate a return and receive a return label.

Is There an App?

Yes, select Ceretone models like the Core One Pro offer a Bluetooth companion app compatible with iOS and Android. Through the app, users can:

• Adjust volume
• Change program settings
• Switch between listening environments

The app simplifies user interaction and enhances personalization. However, it is only supported on select models, which is worth considering during purchase.

Pricing and Plans

Ceretone’s hearing aids are competitively priced within the OTC category:

• Core One Pro: $389.99 (was $699.99)
• Core One: $349.99 (was $699.99)
• Advanced Torch: $249.99 (was $399.99)
• Solid: $199.99 (was $329.99)

All prices are for a pair and include accessories and a charging case. Free shipping and a 60-day trial are standard with all purchases. There are no hidden fees or recurring charges.

Bottom Line

Ceretone offers a compelling solution for adults in the U.S. with mild to moderate hearing loss. Its hearing aids are FDA-registered, affordable, and feature-rich, with Bluetooth integration, rechargeability, and discreet form factors. The availability of multiple styles and price points enhances its appeal across different user needs.

While professional fitting and audiologist support are not included, the product range still stands out for convenience, trial flexibility, and customer service. For those seeking OTC hearing aids without complex fittings or appointments, Ceretone represents a sound, value-oriented choice.