Concord Auto Protect Review 2024

Concord Auto Protect Visit Site

Concord Auto Protect Plans

Concord Auto Protect offers 3 plans: Powertrain, Advanced, and Premium. The Powertrain plan covers your engine, transmission, and brakes, while the Advanced plan adds coverage for your car’s electrical and cooling systems. The Premium plan covers your steering, heating, air conditioning, AWD, antilock brakes, and front and rear suspension.

All plans include 24/7/365 roadside assistance. Roadside assistance also includes coverage for trip interruptions due to running out of gas, a dead battery, or getting locked out of your vehicle.

In addition, all Concord Auto Protect plans include coverage for a rental car while your vehicle is being repaired. You can be reimbursed up to $75 per day for up to 4 days.

Optional Add-Ons

Concord Auto Protect does not offer any additional add-ons for its auto warranty plans.

Plan Exclusions

All Concord Auto Protect plans exclude repairs due to negligence or lack of maintenance. They also do not cover routine maintenance like oil changes or tire changes. Fluid replacement is only covered if it is done as part of a covered repair.

Concord Auto Protect Plan Pricing

Concord Auto Protect offers pricing by quote only. You can get a quote by submitting a form on the company’s website or by calling or chatting with a representative.

We checked quotes for several vehicles to get an idea of Concord Auto Protect’s pricing. Premium coverage for up to 4 years or 60,000 miles for a Honda CR-V was estimated at $1,700 with a $50 deductible. For a Lexus ES530, a Premium plan with 5 years or 75,000 miles of coverage was estimated at $2,200 with a $100 deductible. While the cost of these plans is higher than the cost of plans from competitors, the deductibles are lower.

Notably, Concord Auto Protect requires you to pay for most plans upfront. In some cases, the company may offer 3-month payment plans. However, this still means that you must pay the cost of your warranty plan in a relatively short time.

All Concord Auto Protect plans come with a 30-day money-back guarantee. Your plan is prorated if you decide to cancel after 30 days.

How to File a Claim with Concord Auto Protect

Concord Auto Protect allows you to bring your vehicle to any ASE-certified repair shop. You do not need to have prior approval in order to have your repairs covered. 

Concord Auto Protect will pay your repair bill directly, so that the only money you need to pay out of pocket is your deductible. Simply call Concord Auto Protect and they will work directly with the repair shop.

The company does not specify whether there are payout caps on any of its plans or for specific types of repairs.

Is Concord Auto Protect Legit?

Concord Auto Protect has a 4.8-star rating on Trustpilot after nearly 350 reviews. The company is not accredited with the Better Business Bureau, but has a B rating and 34 complaints since 2019. Concord Auto Protect has responded directly to most claims filed with the Better Business Bureau.

What’s Unique About Concord Auto Protect?

Concord Auto Protect stands out for the extra services that are included with its vehicle warranty plans. Every plan includes 24/7/365 roadside assistance, which covers you in the event of common issues like running out of gas or getting locked out of your vehicle. In addition, Concord Auto Protect offers up to $300 in rental car assistance while your vehicle is undergoing repairs.

Another benefit to Concord Auto Protect is that your warranty policy is transferable. If you sell your vehicle, you can transfer your policy to the new owner and charge a higher price as a result.

Concord Auto Protect also offers discounts for AAA members, US government employees, active-duty military, and seniors.

Help and Support

Concord Auto Protect offers 24/7 customer support by phone and email. We called and got in touch with a support representative in less than 1 minute.

The company’s website has a brief FAQs page, but does not offer a sample contract to look over before you request a quote.

What about the Concord Auto Protect App?

Concord Auto Protect does not offer a mobile app at this time.

Concord Auto Protect Visit Site

Bottom Line

Concord Auto Protect is an auto warranty company that offers 3 plans to cover unexpected repairs. All plans include 24/7/365 roadside assistance and rental vehicle coverage. In addition, you don’t need to pay anything out of pocket other than your deductible for repairs. Concord Auto Protect works directly with any ASE-certified repair shop to pay your bill.

Concord Auto Protect has a 4.8-star rating on Trustpilot, indicating that customers are happy with the company’s policies. Overall, Concord Auto Protect is worth considering if you want a low deductible for repairs and don’t already have roadside assistance for your vehicle. If this sounds appealing, you can try out Concord Auto Protect and cancel your policy within 30 days for a full refund.

FAQs

How much is Concord Auto Protect?
Concord Auto Protect offers pricing by quote only. You can expect to pay $1,500-$2,500 for a 4-year vehicle service contract with a $50-$100 deductible.

Is Concord Auto Protect trustworthy?
Concord Auto Protect has a 4.8-star rating on Trustpilot after nearly 350 reviews. The company has a B rating with the Better Business Bureau and has responded to most customer complaints.

Can I cancel my Concord Auto Protect contract?
You can cancel your Concord Auto Protect contract within the first 30 days for a full refund. After 30 days, you can cancel at any time for a prorated refund.