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CarShield Review

9.1
excellent
Daniel Blechynden

In a Nutshell

Although it receives mixed reviews online, CarShield has a lot going for it. Its policies are versatile and affordable, and there are 6 base levels to choose from. The motorcycle and ATV coverage is a noteworthy positive, as it’s often difficult to find options for this sort of vehicle. If you do decide to use CarShield, make sure you’re familiar with every aspect of your policy. Otherwise, your claim may be rejected due to a technicality.

pros

  • Motorcycle and ATV coverage
  • Personalized policies
  • Competitive prices

cons

  • Phone claims during business hours rather than 24/7
  • Mixed reviews from past customers

CarShield CarShield Visit Site

CarShield Plans

CarShield offers 6 different plans, including 5 auto and 1 motorcycle and ATV option. Prices vary according to your vehicle and its condition, and quotes are developed on a case-by-case basis. 


Diamond (Best all-inclusive coverage)
Platinum (Best comprehensive coverage)

Gold (Best for power train and electrics)

Silver (Best for basic coverage)

Aluminum (Best for electrics coverage)

Motorcycle & ATV (Best for small vehicles)

Air Conditioning

Yes
Yes
Yes
Yes

No

No

Brakes

Yes

Yes
No
No

Yes

Yes

Cooling System


Yes

Yes
Yes
Partly

Yes

Yes

Drive Axle

Yes
Yes
Yes
Yes

No

Yes

Electrical Components

Yes
Yes
No
No

Yes

Yes

Engine

Yes
Yes
Yes
Yes

No

Yes

Suspension

Yes
Yes
No
No

Yes

Yes

Fuel

Yes

Yes

Yes
No

Yes

No

Gaskets

Yes

Yes

Yes
Yes

Yes

Yes

Steering

Yes

Yes

No
No

Yes

Yes

Transfer Case

Yes
Yes
Yes
Yes

No

No

Transmission

Yes

Yes

Yes
Yes

No

Yes

Turbo/Supercharger

Yes

Yes

Yes
Yes

No

Yes


Optional Add-Ons

  • Roadside protection bundle

  • Car rental reimbursement

  • Trip interruption reimbursement

Plan Exclusions

Any item not specifically listed in your policy won’t be covered. Your policy will be void if you don’t maintain your vehicle appropriately or if you use an unauthorized repairer. Acts of nature are also excluded, and these stretch to include theft, vandalism, fire, or other natural disasters. You may also have trouble making a claim if you’ve made any modifications or alterations to your vehicle, especially if these don’t meet the manufacturer’s specifications. 

CarShield Plan Pricing

Although CarShield has specified protection levels, its prices vary on a case-by-case basis. To find out how much you can expect to pay, you will need to request a quote via the company website or by speaking with a sales representative. According to the company website, prices start from just $99 per month. In general, CarShield comes in at the more budget end of the price spectrum. 

How to file a claim with CarShield

Claims can be filed either via the company website (24/7) or by calling the customer service team (7:30 am to 7:00 pm CST). The deductible varies with each plan, but most often it is only $100 and can be as low as $0. Most plans come with rental car coverage for up to 7 days while your vehicle is being repaired. 

Repair times will vary according to the severity of your problem and the repairer you use. There doesn’t appear to be any payout cap for general repairs, although specific cases such as emergency repair do come with variable caps. 

Is CarShield Legit? 

CarShield receives mixed reviews across the web. It’s not BBB accredited, and it receives a terrible F rating. There have been 2150 customer complaints in the past 3 years, which are generally centered around misleading policies and difficulties making claims. However, the CarShield team is active here, and most complaints are resolved in a satisfactory manner. On a more positive note, the company receives a 4-star rating on Trustpilot from more than 21,500 reviews. 

What’s Unique About CarShield? 

CarShield offers quite standard vehicle warranty policies. It’s nice to see that it has variable prices according to the age and condition of your vehicle. The roadside protection bundle is also an attractive feature that includes roadside assistance, lost keyfob assistance, trip interruption protection, road hazard tire protection, and windshield protection. 

Help and Support

CarShield offers phone support from 7 am to 6 pm (CST) Monday to Friday and 8 am to 3 pm (CST) Saturday. Email and online ticketing are also available, but don’t expect an immediate response. 

There’s also an excellent FAQ section that contains a decent selection of useful information, along with an Education Center containing numerous informational articles. 

What about the CarShield App? 

There’s an app available for both iOS and Android users. It’s designed to facilitate streamlined policy management and is both attractive and highly functional. It provides you with full 24/7 access to every aspect of your contract, and enables you to file claims and access roadside assistance if necessary. 

CarShield CarShield Visit Site

Bottom Line

CarShield is one of the most popular vehicle warranty vendors around. It boasts competitive prices, a selection of coverage levels, a streamlined claim process, and an attractive app. If you decide to use its services, ensure you’re familiar with the finer aspects of your policy. Otherwise, you may be surprised when the small print prevents you from claiming something you thought you would be able to. 

In sum, while it has received mixed reviews, CarShield remains an attractive option for those looking for personalized, competitively priced vehicle warranty solutions. 

FAQs

Is CarShield worth it? 

Some people will benefit from a CarShield warranty, while others will never get their money’s worth. Those who drive long kilometers or who have slightly older cars will likely get more benefit from the company’s warranty solutions. 

Is CarShield a scam? 

No, CarShield isn’t a scam. It has a strong track record in the vehicle warranty space, and it claims to have covered more than a million vehicles. However, its policies can be long and a little confusing, and sometimes you won’t be covered for the things you thought you were. 

Does CarShield cover older cars? 

Yes, CarShield covers older vehicles. There are no hard and fast rules outlining what the mileage or age cutoffs are, though, so you will need to speak with the sales team to find out more. 

Contributing to many popular websites, Daniel’s writing focuses on technology, science, and dependable reviews. He holds degrees in Chemistry and Marine Science from the University of Western Australia and has been a regular critic of software, web hosting, website builders, and a variety of other tech products and services for several years, leaning on his academic background for rigor in research and writing.

CarShield customer reviews

Based on 41 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

7 months ago

As we travel extensively on the road, we need the extended car warranty to help us take care of possible repairs.

7 months ago

I haven't had to use the warranty yet, so I don't have any complaints. The price was good, and the coverage it offers is good. That's why I'm giving it a high rating.

7 months ago

They are very professional and have very detailed coverages throughout all of the policy documentation.

7 months ago

No complaints, it works . Great service. They have great commercials.

7 months ago

I felt confident with their service and the warranty package they offered me. I felt respected.

7 months ago

Carshield is the best extended car warranty company for you, if you have a older car and need to warranty it in case something happens. You don't have to pay out of pocket every dollar, they really do help you and help you save money.

7 months ago

I've only had to use them twice, and both times they took care of everything. All I had to pay was a $100 deductible. I'm very happy with their service so far. One instance was my auto transmission was 'foaming' and they found a leak and fixed it. The second time I had a bad squeaking sound under the vehicle and they found that it was the universal joints on the driveshaft. They replaced both and the car was fine.

7 months ago

Extended warranties help us hang onto older but well-built automobiles that keep on going. Carshield is one of these warranties.

7 months ago

Car Shield has very friendly employees. They work with you to create a great warranty at a fair price.

7 months ago

It's good to help people to maintain their cars for high prices of damage.

7 months ago

They will cover a variety of issues that I might encounter in the future with my automobile.

8 months ago

CarShield was affordable. I have not actually used it yet for a covered service. I believe they will do what they say. Great customer service.

8 months ago

I had it and it was great. Saved me a lot of money on a new motor for my convertible.

8 months ago

It makes me feel like my car is protected. This gives me peace of mind whenever I am out.

8 months ago

It explains everything needed for warranties. It also is great with customer service.

8 months ago

Saves the user money on drivetrain repairs. Easy to use, great value for the price.

8 months ago

I never needed to use it but it gave peace of mind, which made me feel better. The original cost was reasonable and offered by the dealer.

8 months ago

They were always there when I needed them. They were easy to deal with when I had an accident. I would use them again to protect my warranty.

8 months ago

They will fix and rent you a car if needed, and even come get you to get the car.

9 months ago

If anything is wrong with either my car or truck, I bring it in and they are always very courteous with the customers and take care of problems right away. Anything big, I get a loaner and don't have to sit around. They are fast and spot on.

CarShield
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