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Complete Car Warranty Review

Michael Graw

In a Nutshell

Complete Car Warranty is an online service that lets you compare and purchase extended warranty plans from CarGuard, Matrix, and Royal. The company offers 14 plans to suit any vehicle and any budget. You can contact a specialist for details about the plans and help in making a decision. Complete Car Warranty doesn’t handle claims directly, but you can take your car to any ASE-certified mechanic for repairs.

pros

  • Compare warranties from CarGuard, Matrix, and Royal
  • 14 plan options in total
  • Bring your vehicle into any ASE-certified mechanic

cons

  • Doesn’t handle claims for third-party warranties
  • Claims must be approved before repairs are started

Complete Car Warranty at a Glance

9.4
Editorial Score

Coverage

3 types of coverage plans: NAAC, Matrix, Royal
10.0

Additional Benefits

They offer customized plans with built-in towing and roadside assistance
10.0

Repair Options

Allows customers to go to any dealership or repair facility for repairs
10.0

Customer Service

They emphasize customer satisfaction and have numerous reviews on major platforms like Yelp, Google, and Facebook​
9.0

Offers

Free quote
8.0

Complete Car Warranty Complete Car Warranty Visit Site

Complete Car Warranty Plans

Complete Car Warranty offers a total of 14 plans from 3 third-party providers: CarGuard, Matrix, and Royal. All plans include 24/7 roadside assistance, towing, trip interruption coverage, and rental car reimbursement. There is a lot of overlap in coverage between plans, but you can view sample contracts on the Complete Car Warranty website or talk to a specialist to get more details about what each plan covers. CarGuard and Royal offer several plans with no deductible for covered repairs.


CarGuard - Platinum

Comprehensive coverage

CarGuard - Gold

Essential coverage

CarGuard - Powertrain Plus

Basic bumper-to-bumper coverage

CarGuard - Powertrain

Powertrain coverage only

CarGuard - Powertrain Enhanced

Fuel system coverage

Matrix - Powertrain Enhanced

Premium hybrid vehicle coverage

Matrix - Powertrain Plus

Basic hybrid vehicle coverage

Royal - Ultimate

Complete engine coverage

Royal - Premium

High-deductible coverage

Royal - Preferred

Basic powertrain coverage

Royal - Primary

Basic coverage with no deductible

Air Conditioning



Brakes



Cooling System



Drive Axle
Electrical Components


Engine
Suspension







Fuel





Gaskets





Steering







Transfer Case


Transmission
Turbo/Supercharger

Optional Add-Ons

Complete Car Warranty doesn’t offer add-ons for any of the plans it sells.

Plan Exclusions

All CarGuard, Matrix, and Royal warranty plans sold through Complete Car Warranty exclude routine wear and tear as well as damage related to a lack of routine maintenance. Plans also do not cover the cost of maintenance or damage related to accidents.

Complete Car Warranty Plan Pricing

Complete Car Warranty doesn’t provide online information about pricing for the plans it sells. Instead, you can call for a quote for your vehicle. The company claims you can save up to 60% compared to what dealerships charge for comparable auto warranty plans.

How to File a Claim with Complete Car Warranty

When your car breaks down or needs a repair, you can take it to any ASE-certified mechanic. However, you must contact your warranty provider before beginning repairs in order to qualify for coverage. Complete Car Warranty doesn’t handle claim approval directly, but provides information for how to get in touch with your warranty provider.

Once your claim is approved, your plan provider will pay your mechanic directly for all covered expenses. The only thing you need to pay out of pocket is your deductible.

Is Complete Car Warranty Legit?

Complete Car Warranty was established in 2019, but the warranty plan providers that it works with have been around for much longer. Complete Car Warranty has a B- rating with the Better Business Bureau. It also has a 3.9-star rating with ConsumerAffairs and a 4.2-star rating with ConsumersAdvocate.

What’s Unique About Complete Car Warranty?

The key feature that makes Complete Car Warranty unique is that you can compare 14 different warranty plans CarGuard, Matrix, and Royal. Complete Car Warranty lets you speak to an expert who can recommend the best plan for your vehicle and help you assess your options. In addition, the site offers sample contracts and a glossary to help you fully understand what each warranty plan covers.

Help and Support

Complete Car Warranty’s sales team is available by phone and live chat 24/7. The customer support team is available by phone and live chat from 8AM-7PM (ET), Monday-Friday. You can also get more information about the extended warranties that Complete Car Warranty sells on the company’s FAQs page.

Note that if you need to file a claim, you’ll need to contact your plan provider. Complete Car Warranty provides contact information for the claims departments at CarGuard, Matrix, and Royal.

What about the Complete Car Warranty App?

Complete Car Warranty does not offer a mobile app at this time.

Complete Car Warranty Complete Car Warranty Visit Site

Bottom Line

Complete Car Warranty enables you to compare and purchase 14 extended warranty plans from CarGuard, Matrix, and Royal. The company offers sample contracts online and gives you 24/7 access to specialists who can help you find the right warranty for your vehicle. Complete Car Warranty doesn’t handle claims directly, but it’s easy to get in touch with your plan provider. If you want to compare a wide range of extended auto warranty plans, Complete Car Warranty makes it simple.

FAQs

Does Complete Car Warranty offer its own warranty plans?
Complete Car Warranty offers warranty policies from CarGuard, Matrix, and Royal. It does not administer these plans and doesn’t offer its own plans.

Can I transfer a warranty from Complete Car Warranty?
All CarGuard, Matrix, and Royal auto warranty plans sold by Complete Car Warranty are transferable if you sell your vehicle.

Where can I get my vehicle repaired with a Complete Car Warranty plan?
Complete Car Warranty plans from CarGuard, Matrix, and Royal allow you to take your car to any ASE-certified mechanic. You must contact your plan provider to have your claim approved before repairs begin.

Michael Graw is a freelance writer specializing in finance, business, and tech who writes for Top10.com. His work has appeared in numerous well-known online and print publications, including Techradar, BestMoney, Business2Community, Day Trade Reviews, Pacific Standard, Fortune, Business Insider, and more.

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