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Norton Antivirus Review (2024)

Balancing Robust Protection with User-Friendly Features
By Top10.com StaffBy Top10.com Staff -
Last Updated: Nov 28, 2023
26,346 reviews
by
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Pricing
From $119.88/year
Guarantee
60-day money-back guarantee
Free Trial
No

Our Verdict

Is Norton Worth It? 

Norton is one of the best-known brands in antivirus protection - and for good reason. It is consistently ranked as the best consumer-security software in terms of overall virus protection and performance, as measured by detection rates and speed.

Each of Norton's three packages are guaranteed to provide better identity protection and cover any of your operating systems: Windows, Mac, iOS or Android. It's simple to setup and install, includes easy-to-use programs and provides friendly and helpful customer support if you ever run into any problems.

Norton provides complete protection for up to 10 devices, with top-notch features that range from malware protection to automatic photo backup.

Pricing
From $119.88/year
Guarantee
60-day money-back guarantee
Free Trial
No

Norton at a Glance

9.4
Editorial Score

Ease of Use

Quick installation that walks users through the software features as it installs, dashboard is clean, easy to read and intuitive
10.0

Pricing & Plans

No free plan, competitive prices, 60-day money back guarantee
8.0

Routine Scans

Long history of perfect (or near-perfect) virus detection results, runs the scan automatically once a week
9.0

Additional Features

Secure VPN, SafeCam, Dark Web Monitoring, 100 GB cloud backup, LifeLock ID alert, credit monitoring, million dollar protection
10.0

Customer Service

Multilingual, Chat support is open 24 hours a day, 7 days a week, social support, community support
10.0

Norton Pros & Cons

PROS

Easy to install and use
Protect up to 5 devices
Includes ID theft, VPN, and more

CONS

Average detection rates and protection
Overall, average performance

Top Norton Reviews

Clayton Cox Sr.
Norton will always be my choice
Norton Security products have been a part of my Internet experience since the early 2000's and I am a solid customer for as long as Norton continues to be affordable and consistent with their great services! Thank you Norton, you are number 1 in my book
DK
DONALD KABLER
The man's name is David (#GLD751 and should be given a raise with t)thus man should be given a raise or at least recognized for his pleasant and concise service, He has a pleasant manner & performance
The knowledge of the tech I dealt with ( David # GLD751 ) Was exceptional and extremely helpful..altho he seemed to be reading, he knew his stuff and was able to help me completely. I would like to recommend a raise for this man..! ! I don't often write reviews or mention ppl by name...but he calmed my day,listened completely to my problem and was able to leave me calm and less worried about my bill...dynamite job...Please take notice of David # GLD751.. Sincerely Don Kabler, Maryland
TB
Theila Banta
Effective and Easy to Use
The product is effective and easy to use. It tells me when I need to use it. I can add new computers/tablets/phones easily. I love how easy it is to use.
See all Norton reviews

How do I know I can trust this Norton review?

Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

Norton Norton Visit site

Overview

Norton is one of the largest pioneers in antivirus protection. The company markets itself as the global leader in next-generation cyber security, continues making Norton security, backup and antivirus software packages including Norton Security for One Device, Norton Security and Norton Security with Backup.

Norton was founded in 1982 in Sunnyvale, California and is now located in Mountain View, California.

Norton at a Glance

Features: premium safety features

Support: free 24/7 customer support

Guarantee: 60-day money-back guarantee

Best For

  • Beginners looking for an easy-to-use antivirus software
  • Users that need complete virus and malware protection
  • Parents who want comprehensive family safety features

Top 10 Antivirus Software earns commissions from Norton LifeLock from buying links on this page

What Is Norton?

  • Full antivirus protection
  • Firewall protection
  • Identity and financial protection
  • Parental controls 
  • Email and spam blocking
  • Password manager
  • PC optimization tools

Norton Features

  • Features: Full Featured Protection 
  • Ease of Use: Easiest For Users 
  • Reliability: Average 
  • Value: Average
  • Money Back Guarantee: 60-Day

Norton 360 Standard: For $32.99 for your first year, the Norton 360 Standard package has everything offered by Norton Antivirus Plus, but also offers 10 GB cloud backup, Secure VPN, SafeCam, and Dark Web Monitoring (Powered by LifeLock), for a safer intenet browsing experience. 

Norton 360 Deluxe: For $44.99 for your first year, this package protects up to 5 PC's, Mac's, smartphones or tablets. In addition to the Standard package, Deluxe offers 50 GB cloud backup and parental control. 

Norton 360 with LifeLock Select: For $99.99 for your first year, this package has everything you get with the Deluxe package, but also includes 100 GB cloud backup, LifeLock ID alert system, credit monitoring and a million dollar protection package. 

PC Cleaners & Tune-Ups

Norton offers a Utilities Premium service that provides regularly scheduled cleanings and performance improvements designed to keep your PC running swiftly and without impediment. The subscription-based service removes clutter, discards unused applications, frees up space, and repairs other common issues in the OS that contribute to lags and crashes. The service is automated and easy to use, allowing PC owners to maintain their computers’ health and keep it running optimally with little to no effort.

How Norton Works

How to Get Started With Norton

Norton Security's antivirus software is competitive with other top providers such as Kaspersky and McAfee as one of the easiest antivirus software packages to use. Users can quickly determine the security and vulnerability of their device at a glance. With just a few clicks, users can perform quick scans, full scans, backups or performance optimizations of their system.  

The software has a very quick installation that walks users through the software features as it installs. Fast installation and a smaller application size, however, do not offset the average performance and detection rates of Norton Security compared to its competitors.

Its dashboard also allows users to easily run antivirus scans, updates, identity theft settings, online backups, and PC tune ups. The dashboard is clean, easy to read and intuitive. Depending on the package, the Web portal makes it even easier to protect all of your devices from one location, and all with a single subscription.

Parental controls and family safety features are quite possibly the software's best aspect. Users can be configured from a website dashboard with various restrictions and those restrictions are automatically enforced on all of the user's devices. It also has integrated reporting for giving valuable feedback to parents taking an active interest in protecting their children. Parents can then making new restrictions based upon their child's usage behaviors.

Norton Customer Support

Like its competitors, Norton provides customers with many support options. The website’s support center includes a knowledge base with articles, videos, downloads and FAQs. Users can use Norton's online chat, email or purchase various support packages. There are local offices all over the world, so no matter where you are, you will find someone who speaks your language.

If you want to learn how to use Norton products more effectively, a variety of of education services are available on the official Norton website. Users can request a consultation with an expert, sign up for instructor-led or private training sessions, as well as access to an in-depth eLibrary. 

User Experience

AV-Test, one of the industry’s most respected independent testers, has consistently reported that Norton is one of the easiest to use antivirus products, for both beginners and professionals. Being one of the first brands to market, the interface has been copied by many latecomers to the antivirus party so it may all feel very familiar.

With intelligent scanning and low-resource activity, it can be run on low-spec computers without interruption to user experience and is accessible for all skill levels to use. The features are easy to toggle on or off, and it’s easy to learn how to use extras like backing up files and photos. 

Norton Norton View Plans

Review in Short

Norton gives you easy-to-use protection with in-depth parental controls. Depending on the package, Norton Security includes full antivirus protection, firewall protection, identity and financial protection, parental controls, email and spam blocking, password manager, PC optimization tools and 25 GB online backup storage for up to 10 computers or devices.

When it comes to virus protection, while the Norton Security's detection rates may leave something to be desired, the solid parental controls and ease of use make it a great choice for users looking for average virus detection coupled with top of the line parental controls for their family.

Norton Pricing

How Much Does Norton Cost?

Here's a summary of the prices that Norton offers for its products:

AntiVirus Plus

Price: Originally $59.99, currently on a 66% discount at $19.99 for the first year.

Coverage: 1 PC, Mac, tablet, or phone.

Features: Antivirus, malware, ransomware, and hacking protection, 100% Virus Protection Promise, 2GB Cloud Backup, and Password Manager.

Standard

Price: Originally $94.99, currently on a 57% discount at $39.99 for the first year.

Coverage: 3 PCs, Macs, tablets, or phones.

Features: All features from AntiVirus Plus, plus VPN private internet connection and Dark Web Monitoring.

Deluxe

Price: Originally $119.99, currently on a 58% discount at $49.99 for the first year.

Coverage: 5 PCs, Macs, tablets, or phones.

Features: All features from Standard, plus 50GB Cloud Backup, Privacy Monitor, and Parental Control.

Select + LifeLock

Price: Originally $179.99, currently on a 44% discount at $99.99 for the first year.

Coverage: 10 PCs, Macs, tablets, or phones.

Features: All features from Deluxe, plus 250GB Cloud Backup and LifeLock identity theft protection.

Additionally, there are other products and services like Norton 360 for Gamers, Norton Secure VPN starting from $4.99 per month, and various other tools and utilities.

Value for Money

Among the  best antivirus software companies, Norton offers average protection at very competitive prices. Norton's products (like Norton) are an excellent choice for users interested in an easy-to-use software package with average detection rates and extremely powerful parental control features.

One great value added of Norton Security is the 60-day money back guarantee - no questions asked.

In addition to the 60-day money back guarantee, Norton also offers a Virus Protection Promise. If a security expert is unable to remove a virus using a specific product you will get 100% of your money back.

Norton Norton Visit site

Bottom Line  

Norton stands out as a well-established brand in the antivirus industry, offering comprehensive protection across multiple devices. While its virus detection rates may be average, it compensates with robust parental controls, ease of use, and a suite of features that cater to both beginners and professionals.

 The software's user-friendly interface, combined with a 60-day money-back guarantee and a unique Virus Protection Promise, makes it a reliable choice for those seeking a balanced blend of performance and security. The competitive pricing further enhances its appeal, making it a commendable option for those prioritizing both protection and value for money.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

Norton reviews

Excellent • Reviews 26,346
on
Excellent
58%
Great
18%
Average
9%
Poor
5%
Bad
11%
Sort by
Clayton Cox Sr.
4 hours ago
Norton will always be my choice
Norton Security products have been a part of my Internet experience since the early 2000's and I am a solid customer for as long as Norton continues to be affordable and consistent with their great services! Thank you Norton, you are number 1 in my book
DK
DONALD KABLER
6 hours ago
The man's name is David (#GLD751 and should be given a raise with t)thus man should be given a raise or at least recognized for his pleasant and concise service, He has a pleasant manner & performance
The knowledge of the tech I dealt with ( David # GLD751 ) Was exceptional and extremely helpful..altho he seemed to be reading, he knew his stuff and was able to help me completely. I would like to recommend a raise for this man..! ! I don't often write reviews or mention ppl by name...but he calmed my day,listened completely to my problem and was able to leave me calm and less worried about my bill...dynamite job...Please take notice of David # GLD751.. Sincerely Don Kabler, Maryland
TB
Theila Banta
7 hours ago
Effective and Easy to Use
The product is effective and easy to use. It tells me when I need to use it. I can add new computers/tablets/phones easily. I love how easy it is to use.
GC
Graham Clark
8 hours ago
Probably the best site to keep your…
Probably the best site to keep your computer clean and up to date. I feel secure when I have Norton antivirus & anti-Malware installed.

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