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Aura Review (2024)

Comprehensive Protection, 10 Devices, One Easy App
By Top10.com StaffBy Top10.com Staff -
Last Updated: Nov 28, 2023
569 reviews
by
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Pricing
From $108/year
Guarantee
60-day money-back guarantee
Free Trial
Yes

Our Verdict

Is Aura Worth It?

Aura’s all-in-one plans offer antivirus and VPN protection for up to 10 devices. It also protects your Wi-Fi network along with 24/7 expert support for as little as $10 per month. Additionally, Aura offers $1 million identity theft insurance, online account monitoring, and social security number monitoring. Aura offers all its antivirus and VPN features in one easy app for Windows and MacOS (with VPN also available for Android and iOS).

Pricing
From $108/year
Guarantee
60-day money-back guarantee
Free Trial
Yes

Aura at a Glance

10.0
Editorial Score

Ease of Use

Downloadable via app store, no need to install as it's a mobile app, user-friendly dashboards
10.0

Pricing & Plans

Long free trial and low cost plans
10.0

Routine Scans

Contantly monitors in phone background for uses of ID or SSN online, app updates depend on developer releases
10.0

Additional Features

Online account monitoring, SSN monitoring, $1 million ID theft insurance, lost wallet remediation, white-glove fraud resolution
10.0

Customer Service

Aura’s customer support team is available 24/7 via phone or email, US based, English only
10.0

Aura Pros & Cons

PROS

Full protection including AV, VPN, Identity theft and more
24/7/365 expert support

CONS

Mobile app Just for Android

Top Aura Reviews

JO
John Odom
extremely helpful and patient
extremely helpful and patient. great information and she was with me through the entire process. Could not be more satisfied with the service
ST
ST
Savanna was very helpful!
Savanna was very helpful in getting the fraudulent account closed that was recently opened in my name. I feel more at ease after working with her.
JB
Jeanette Bradley
I'm new to Aura
I'm new to Aura, but everything I've seen and read about them seems great. Their customer service representative was friendly and very helpful. I appreciate professionalism, because it doesn't seem like many companies and/or people are nowadays. Thank you, Jeanette Bradley
See all Aura reviews

How do I know I can trust this Aura review?

Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

Aura Aura Visit site

Overview

Aura is a mission-driven technology company dedicated to creating a safer internet for everyone. We believe that people should be able to live with the peace of mind that their identity, online accounts and devices will remain safe, private and protected, no matter where they go. With an easy to use, integrated suite of services trusted by more than one million customers, Aura makes all-in-one digital security accessible to all.

Highlights

  • Features: Full featured protection
  • Ease of Use: Easy for users
  • Reliability: Above average
  • Value: Just above average
  • Money Back Guarantee: 60 days (with annual plans)

Best For

  • Antivirus, secure VPN, password manager, parental controls, and ID theft protection all in one plan 
  • Protecting lots of connected devices 
  • Trying out service with long free trial and money-back guarantee

Why Choose Aura

Full protection including Antivirus, VPN, Identity Theft alerts, Password Manager, Parental Controls, and more.

What Aura Offers

  • Antivirus and malware protection
  • Secure VPN
  • $1 million identity theft insurance
  • Online account monitoring
  • SSN monitoring
  • Password monitoring
  • Credit monitoring
  • 24/7 customer support
  • White glove fraud resolution 
  • Parental controls 
  • 60-day money back guarantee (annual plans)

Features

Aura’s antivirus software detects and isolates viruses, ransomware, trojans, and other types of malware to secure your devices and data. The VPN secures your Wi-Fi connection with military-grade encryption, keeping your activity hidden from cyber criminals and hackers. Furthermore, it stops you from entering potential scam or phishing sites that can steal your personal or financial information.

Aura’s All-in-One Protection plans offer antivirus, VPN protection, and a range of additional features. These include: $1 million insurance coverage to cover eligible losses and fees due to identity theft; notification if your online accounts have been compromised; notification if your registered accounts (e.g. SSN, passport) have been compromised; password storage in one convenient place; and 3-bureau credit monitoring.

How Aura Works

Aura’s apps comprise user-friendly dashboards where you can take actions (e.g. do a malware scan, connect to a secure VPN) and see critical data (e.g. threats resolved in recent scans, your connected networks).

When you sign up to an All-in-One plan, ID theft protection and financial fraud protection work in the background while you go about your daily business. If Aura detects a problem (e.g. your SSN has been used for a high-risk activity such as taking out a payday loan, or your ID is found for sale on the dark web), you’ll receive instant notification.

Aura Customer Support

Aura’s customer support team is available 24/7 via phone or email to deal with technical or billing-related issues. All users get white-glove fraud resolution from a U.S.-based team of expert case managers. The Aura website has an extensive FAQ section with answers to frequently asked questions about its device and network protection, family protection, credit and fraud protection, and identity theft protection services.

Aura Pricing

How Much Does Aura Cost?

Plan
Devices
Price (Billed annually)
Features

Antivirus

5

$1.50/month

Antivirus + VPN

Antivirus Family

10

$2.50/month

Antivirus + VPN

All-in-one Basic

10

$10/month

Antivirus + VPN + Basic ID Theft Protection

All-in-one Total

10

$20/month

Antivirus + VPN + Basic ID Theft Protection + Financial Fraud Protection

All-in-one Ultimate

10

$30/month

Antivirus + VPN + Basic ID Theft Protection + Financial Fraud Protection + WHite Glove Resolution


The differences between the plans depends on the amount of coverage you need.

The All-in-One plans offer additional protection. Basic includes online account monitoring, personal information and SSN monitoring, $1 million ID theft insurance coverage, lost wallet remediation, and password monitoring. Total throws in 3-bureau credit monitoring, a monthly credit score update, and bank account monitoring. Ultimate throws in home title and address monitoring, criminal and court records monitoring, 401k and investment account monitoring, 3-bureau annual credit report, and white-glove fraud resolution.

Value for Money

 Aura provides good value for money. The Basic All-in-One plan is also well priced for what you get, although the Total and Ultimate plans are a little on the expensive side despite the wide range of features included.

Aura Aura Visit site

Bottom Line

If you’re looking for a functional antivirus and VPN solution that gives you full protection for your devices and network, then Aura is a good option. Aura doesn’t offer thousands of servers like other VPN providers, but that’s the point. It exists to provide security at a low monthly price without bombarding you with other features you don’t want – and at $10 to $29 per month for a combined antivirus/VPN solution, it’s a great value proposition.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

Aura reviews

Excellent • Reviews 569
on
Excellent
90%
Great
3%
Average
1%
Poor
1%
Bad
5%
Sort by
JO
John Odom
8 hours ago
extremely helpful and patient
extremely helpful and patient. great information and she was with me through the entire process. Could not be more satisfied with the service
ST
ST
1 day ago
Savanna was very helpful!
Savanna was very helpful in getting the fraudulent account closed that was recently opened in my name. I feel more at ease after working with her.
JB
Jeanette Bradley
4 days ago
I'm new to Aura
I'm new to Aura, but everything I've seen and read about them seems great. Their customer service representative was friendly and very helpful. I appreciate professionalism, because it doesn't seem like many companies and/or people are nowadays. Thank you, Jeanette Bradley
To
Tom
7 days ago
Your guy knew what he was doing
Your guy knew what he was doing! Lead me through a cure to my problems and we were successful installing the app.

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