The listings featured on this site are from companies from which this site receives compensation. This influences where, how and in what order such listings appear on this site.
Advertising Disclosure

Zoho Books Review 2022

8.9
very good
Ryan Sze author image

In a Nutshell

Launched in 2011, Zoho Books is a cloud-based accounting platform that provides small business owners with user-friendly bookkeeping solutions. It enables companies to record transactions, bill clients, track time, automate workflows, and stay tax compliant, all in one place. Zoho Books’ straightforward pricing structure ensures that features and functionality scales with your business, growing to meet your needs as your business expands.

pros

  • Simple pricing, with monthly or annual plans—and no hidden fees.
  • Integrates easily with other software platforms and products
  • Comes with a mobile app for convenient, on-the-go accounting

cons

  • Support for payroll limited to just 4 states
  • No enterprise plan for larger middle market firms
  • Lacking in end-to-end inventory management features

Zoho Books Zoho Books Visit Site

Zoho Books at a Glance

Best for
Small and mid-sized businesses
Price range
Free-$60/month
Key features
Invoicing, expense tracking, accounts payable, tax compliance, financial reporting, bill pay
Apps
Zoho Books mobile app for iOS and Android
Integrations
Zoho Apps, Alvalara, Zendesk, Zapier, Stripe, PayPal, Slack, and 20+ more

Zoho Books Ease of Setup and Use

Zoho Books offers a straightforward setup and onboarding process. You simply select a plan, create an account, and sign in to your dashboard. Because it’s a cloud-based offering, there is no software to download or install—everything is online.

If you’re using Zoho Books for the first time, the software will take you through a step-by-step onboarding process. You’ll be able to customize the platform according to your organization’s needs, connect any external accounts, and input tax details.

The program sports an intuitive and streamlined dashboard, where you can get an at-a-glance look at your organization's financial metrics. For a more detailed view, Zoho Books keeps tabs on your invoice, expense, sales, and banking history. The platform also allows you to track time spent on projects, automate certain tasks, and integrate with payroll and inventory management providers

You can even invite other users to the platform—so if you have an accountant or a part-time bookkeeper, you can add them, too. In addition, you can create custom roles with unique permissions so that your staff only get access to what they need.

Zoho Books Pricing and Plans

Zoho Book features a simple, 4-tier pricing structure.

Plan
Pricing
Features
Free
$0/month
Invoices, payments, expense tracking, bank account connections, chart of accounts, manual journal, manage 1099 contractors
Standard
$15/month
Everything in Free, plus multiple users, project tracking, customization, timesheets, sales tax tracking, expanded support
Professional
$40/month
Everything in Standard, plus billing, sales orders, purchase/sales approvals, multi-currency functionality, custom roles, project costing, custom notifications, workflow automation
Premium
$60/month
Everything in Professional, plus vendor portal, budgeting, validation, webhooks, custom reporting, expanded integrations

Zoho Books Features

Zoho Books is a comprehensive accounting platform that features expense tracking, budgeting, and payment capabilities.

General Ledger and Expense Tracking

All businesses using Zoho Books can set up a general ledger, chart of accounts, and journals—and can track and categorize expenses by linking their credit card and bank accounts. Subscribers to the Professional plan gain access to multi-currency and recurring billing features, while Premium plan users can benefit from budgeting and project costing functions.

Inventory Management

Zoho Books’ Premium plan allows you to create purchase and sales orders but does not feature an end-to-end inventory management solution. If your business has complex inventory tracking needs, you can integrate Zoho Books with Zoho Inventory to unlock access to more sophisticated offerings, such as item management, backorder tracking, inventory analytics, and vendor relationship management.

Billing and Invoicing

All Zoho Books plans, including the free version, have access to invoicing and bill pay. Clients can pay directly using the built-in invoicing feature, though you can integrate with other payment processors, such as Stripe or PayPal, for more flexibility.

Subscribers to the Professional and Premium plans also receive access to project management, time tracking, job costing, and custom reporting—allowing business owners to get a more granular understanding of a project’s risks and profitability.

However, Zoho Books doesn’t come with payroll. For that, you’ll need to integrate with Zoho Payroll, which is currently available only in California, Texas, Florida, and New York.

Zoho Books Integrations

The service integrates with a range of platforms, including payment gateways, Zoho Apps, payroll apps, tax software, document management services, and workplace communications platforms. Find a complete list of integrations here.

Zoho Books Mobile Apps

The program comes with a companion mobile app, available on both iOS and Android. The mobile app allows you to record expenses and upload receipts the moment a purchase is made.

Zoho Books Zoho Books Visit Site

Zoho Books Customer Support

You can access an extensive cache of how-to’s and instructional videos—all on Zoho’s website. There’s documentation on everything from workflow automation and setting up your chart of accounts to invoice management and running financial reports. For additional guidance, you can contact Zoho Books support by email, phone, or live chat.

Bottom Line

Zoho Books provides midsize and small business owners and accountants with a comprehensive accounting solution featuring expense tracking, bill pay, invoicing, financial reporting, and tax compliance capabilities. The program also integrates with payroll providers and inventory management platforms so you can centralize all your back-office functions in one place.

Ryan is a freelance personal finance and investments writer, with more than 3 years of experience trading and writing informative financial content. A chemical engineer by degree, Ryan's interest in finance grew out of a love of data science and computational statistics. His byline can be found on well-known sites such as The Motley Fool, Investing In The Web, and Top10.com.

Zoho Books customer reviews

Based on 25 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

a month ago

I recommend Zoho Books because they do a good job of helping you manage accounts, and they make it very easy to use, which makes me very happy.

2 months ago

Everything about their software is great. Using Zoho Books has eliminated countless flaws, resulting in more accurate record keeping for my company. Zoho Books has literally saved my business.

2 months ago

This is one of the best accounting software programs I've ever used. It has innovative designs, and it is simple to use and enjoy.

3 months ago

Zoho Books really helps my company with all our accounting needs and ensures all of our business accounting needs are taken care. I know that more companies will want to use this software in the future once they see how great it works.

3 months ago

With Zoho Books you never have to lose a minute of your billable hours. You can either log the amount of time you spent for a project daily or weekly, or use their timer widget to clock the time you spent working on a project.

3 months ago

It is the preeminent accounting software of the twenty-first century. It makes accounting work much easier.

3 months ago

Zoho Books is a great and trusted brand that offers high quality services for all. I would recommend it to anyone needing a high quality accounting software.

3 months ago

It has everything I need to help me keep my business on track. It is really fast to use when I am in a pinch. This is great software.

3 months ago

Zoho Books really helped me with my small business in regard to book keeping and keeping up with payments. I really enjoyed the software, and I would rate them highly to a friend.

3 months ago

I found Zoho Books to be the best option for my businesses accounting software needs. It's easy to use, very accurate and cost effective.

a month ago

The introduction and instruction were easy to understand and follow. If you have any questions or issues they have a great customer support team.

a month ago

It is excellent software with an exceptional design. It's very user-friendly and easy for me to understand.

1 months ago

You definitely need to know what you're doing and be familiar with accounting. This isn't an app that teaches you as much as it's more for formatting what you already know.

1 months ago

I value the strong relationship they've built with their customers. They are really committed to the success of all of their software users and they strive to make their software the best.

2 months ago

Zoho Books offers good usability, flexibility, and in-depth knowledge in standard bookkeeping areas like sales and purchases, time and project tracking, and inventory management. The downside to using Zoho Books is their lack of payroll services.

2 months ago

Zoho Books is very good accounting software that is very innovative and updated. It does great, but I think their customer service could be more helpful and responsive. Also, the cost is higher than many other comparable accounting software options.

2 months ago

It works fine for our business accounting needs. The cost is affordable and we find the software to be pretty easy to use. I really can't think of anything they could do better other than to continue to update their software as needed.

2 months ago

At the time that I chose Zoho Books for my business, I don't think I made a wise decision. While good overall, Zoho is extremely expensive for a small organization like mine. It is better suited for a bigger enterprise.

2 months ago

I find Zoho Books overall to be a great accounting software service because it helps you organize all of your company's needs easily and effectively.

3 months ago

It's a very accurate accounting software program. It came highly recommended as one that you can't afford not to have.

Zoho Books