In a Nutshell
pros
- Excellent customer service
- Comprehensive suite of features
- Affordably priced
cons
- Large number of features makes interface confusing
- Live support only available 8am-8pm EST
Striven at a Glance
Products
Features
Promotions
Integrations
Customer Support
Photo by Campaign Creators on Unsplash
Striven at a Glance
Best for
Small and mid-market businesses
Price range
$119-$500+ per month
Key features
Accounting
CRM
Projects
Inventory
Human Resources
Apps
No mobile app (But Striven is completely mobile-responsive)
Integrations
Multiple, including Gmail, Google Docs, and APIs.
Striven Ease of Setup and Use
To get started with Striven, you can take the platform for a test drive, with free access to a test environment, for seven days. You need only supply your name and email address, and no credit card details are required.
Alternatively, you can connect one-on-one with a business analyst from Striven to discuss your business requirements and see a live demo. The business analyst will set you up with a 30-day free account so you can familiarize yourself with the platform before committing to a purchase.
While most people find the interface intuitive and easy to navigate, some users have found that the large number of functions available on the Striven system can make it confusing for new users. However, the Striven interface is completely customizable and can be configured to only display the lists, tasks, and projects that you need.
In addition to live chat and phone support from 8am-8pm EST, Striven provides comprehensive support and advice, including walkthroughs, videos, webinars, and a large collection of user guides. Guides cover initial setup, productivity tools, emails, campaigns, workflows, and more.
Striven Pricing and Plans
Striven’s pricing plans are designed to grow with your business, with each plan upgrade offering increased numbers of users. You can use Striven for 30 days free of charge before deciding whether or not to sign up.
Number of Users
Up to 20
Up to 50
Unlimited
Hosting fee per month
$99
$299
$499
Cost per user per month
$20
$15
$10
Portal Prices
You can add customer, vendor, or applicant portals to your package. The prices for portals are below.
Monthly Price Per Portal
Trial
$49
$99
$199
$499
Customer Portal
Up to three customers
Up to 50
Up to 100
Up to 500
Unlimited
Vendor Portal
Up to three vendors
Up to 50
Up to 100
Up to 500
Unlimited
Applicant Portal
Up to three applicants/ month
Up to 50
Up to 100
Up to 500
Unlimited
Striven Features
Striven offers a comprehensive suite of tools that includes accounting, customer relationship management (CRM), project management, inventory control, and human resources (HR) in one system.
General Ledger and Expense Tracking
Striven enables you to manage budget planning, bank integration, ledger accounting, and more. You can use Striven to create and manage multiple general ledger accounts within the same system in order to keep track of your expenses and financial transactions. The general ledger accounts can be customized to suit the particular needs of your business. You can also generate real-time reports on cash flows and financial performance.
Inventory Management
Striven's inventory management tools give you a clear insight into the current state of your inventory so that you can stay organized and on top of your stock levels. You can create bill of material lists and efficiently maintain and update your records. Striven also enables you to estimate the cost of materials quickly, either by inputting pre-defined data or manually entering it.
Billing and Invoicing
Billing and invoicing features make it easy to create invoices, track payments, and generate reports on your billing activities. Customers can pay their invoices online through Striven's Customer Portal. The portal allows customers to securely upload payment information, view their outstanding balance, and make payments.
CRM
Striven's CRM helps businesses build and maintain relationships with their customers. Striven automates customer communication, such as automatic emails, monthly statements, and customized reminders. It also powers sales funnels from start to finish and automatically assesses the probability and profitability of each lead. With real-time reports and visual dashboards, you can analyze business metrics and get an accurate picture of your sales pipeline from prospect to close.
Project Management
Striven’s project management tool allows you to keep track of projects, tasks, and deadlines. You can assign tasks to team members and get notifications when they’re completed. With an array of customizable views, you can monitor your team's progress on specific projects or analyze overall performance.
Striven offers features that make collaborating with colleagues effortless. Track and manage appointments, view coworker conflicts for meeting times and locations, get alerts and reminders for meetings, view peer calendars, and request meetings with colleagues, customers, and vendors. Plus, you can integrate with Google Calendar to sync up with your contacts.
HR
Striven’s HR tools enable you to manage and communicate with both potential candidates and your existing workforce. This includes creating job postings, recruiting applicants, scheduling interviews, tracking employee benefits and salary history, and sharing news and announcements in a real-time feed. You’ll also be able to centralize document storage and HR records within the system for easy access.
Productivity Tools
Efficiency is the key to success when it comes to running a business. Striven makes it easy to stay organized and productive with productivity tools like chat, a resource navigator, a smart calendar, a company newsfeed, and employee feedback.
These features streamline daily tasks and improve collaboration between teams, so everyone can work together more effectively. For example, you can calculate the average response and resolution times for employees’ completed tasks, which is useful if you have Service-Level Agreements with customers. Striven's Document Management feature stores and shares important documents online in a secure environment.
Portals
Striven offers three different portals: customer, vendor, and applicant portals. All three provide secure, real-time access to important information and resources. The customer portal allows customers to manage their accounts, pay invoices, submit tasks and view their work history. The vendor portal enables vendors to send PO requests quickly and securely. Lastly, the applicant portal provides a convenient way for applicants to apply for jobs and check the status of their applications.
With these portals, your customers and vendors can self-serve when they need information or want to make changes to their accounts. Striven enables third parties to access the information they need when they need it. Portals come at an additional cost on top of the usual pricing plan.
Photo by Kraken Images on Unsplash
Striven Integrations
Striven integrates with multiple other applications. These include the following.
Gmail
Google Calendar
Authorize.net—accept online payments through Authorize.net’s gateway
ShipStation—status updates on sales, orders, and fulfillment
Twilio—automated SMS notifications
Email Relay—enable emails from the Striven system to come from your company’s server
APIs—connect Striven to outside sources to send and receive data
Striven Mobile Apps
Striven doesn’t offer a mobile app to users. The platform is designed to be used on desktop and laptop computers for maximum efficiency. Though, it's worth noting that Striven is a cloud-based system and is fully mobile-responsive for people who work on mobile devices in the field.
Striven Customer Support
You can contact Striven’s customer support team by phone, via online chat, or by submitting an online ticket. Alternatively, you can schedule a support call with one of its customer service representatives. The customer support team is available 8am-8pm ET, Monday to Friday. The customer service team scores highly in user reviews, with 5 stars on Google, 4.8 on Capterra, and 4.5 on G2.
There’s a wide selection of information available online, too, including user guides, blog articles, and training videos.
Bottom Line
Striven offers an all-in-one solution to help businesses streamline operations and bring together multiple business requirements in a single system. It includes an integrated suite of business software solutions, including accounting, CRM, inventory management, and HR software. With the addition of Striven's secure real-time portals, customers, vendors, and applicants can self-serve when they need information or want to make changes to their accounts.
These features provide a comprehensive platform that could make managing your business more accessible and more efficient. There’s little to lose when you can set up a free seven-day or 30-day trial to see if Striven is the right choice for your business.