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The Home Depot Review

35 reviews

In a Nutshell

The Home Depot is a large home improvement retailer that was founded in the late 1970s. It has over 2,000 stores across the country. The Home Depot offers new windows along with its vast array of services. As it is a huge company, it is able to offer a large range of windows at competitive prices, and because the stores are everywhere, they are readily available to consumers.

pros

  • Large variety of windows
  • Affordable
  • Prices shown online

cons

  • They contract out the work
  • No specific warranty details on their site

Home Depot Home Depot Visit Site

The Home Depot at a Glance

Specializes in: $800 -$4,400 for vinyl windows, $1,000-$7,900 for wood windows

Average Prize Range: Yes

Response Time: Within hours

Best For: Budget and range of windows

Window Types

The Home Depot offers a large range of replacement windows to fit all budgets, made from different materials. They work with a number of providers, which is what helps them keep the costs down. The range of windows offered are:

  • Double-hung windows

  • Single-hung windows

  • Sliding windows

  • Picture windows

  • Awning & Hopper windows

  • Bay windows

  • Casement windows

  • Shaped windows

  • Glass block windows

  • Storm windows

Pricing

In order to estimate the cost of window replacement, you need to bear in mind numerous different factors, such as size, type, material used, and the number of windows being replaced.

The Home Depot is open about its prices, so you don't have to search too hard to find the cost, and they're known for having good value for money. The cost of vinyl windows ranges in price from $800 -$4,400. The cost of wood windows ranges in price from $1,000 - $7,900 per window. The installation for both types of windows costs $149 per window.

The price range on vinyl windows is:

Installation Estimate Per Vinyl Window (based on window type)
Type
Minimum
Maximum
Awning
$900
$1,500
Bay
$2,900
$4,400
Casement
$800
$1,400
Double Hung
$800
$1,300
Shaped
$1,000
$1,600
Single Hung
$900
$1,400
Sliding
$800
$1,200

The price range on wood windows is:

Installation Estimate Per Wood Window (based on window type)
Type
Minimum
Maximum
Awning
$1,400
$2,300
Bay
$5,200
$7,900
Casement
$1,200
$2,000
Double Hung
$1,000
$1,600

Testimonials

Satisfied customers of The Home Depot had the following to say:

  • ‘Would definitely work with this team again. This was an excellent experience from beginning to end. It was particularly important that the installation team successfully coordinated their work with our stucco team so that we had no duplication of effort.’ - NZmultifuel

  • ‘Comparing the experience here with other window contractors and their products - I got a solid product (Simonton 6100) sold by a very easy going sales person and installed by a tech who managed to keep intact all 100 years old trim and jamb pieces for reinstall, completed the job ahead of schedule, and left my house cleaner than when he entered it. Do your homework on windows and make sure you understand precisely what you're getting like you should with anyone. These guys did not disappoint.’ - Ian

  • ‘The process was very easy and the consultant did a great job on helping us choose a window for our need. The only issue we had was communication with the installer and getting a correct time for the window to be installed. The installer did a great job installing the window and we are happy.’ - Burt

Customer Service and Response Times

The Home Depot’s customer service is available online, by email, or on the phone. For general inquiries, it is advised to contact them via the website, either online or by email. But if you need to contact them urgently, you should call the customer service number, which is 1-800-466-3377.

When you want to arrange a quote, you fill in the online form to schedule a free in-home consultation. You will then choose what windows you want, and the specialist will provide you with a quote there and then. When you are ready, they will have your new windows delivered and schedule the installation date at a time that is convenient for you.

Warranty

The Home Depot states on its website that it offers a lifetime warranty on labor and accidental glass breakage, and up to the double-lifetime warranty on hardware and screen. However, it offers no further details on what exactly is involved in the warranty on the website, because it works with other companies when providing and installing windows. Therefore, each individual window's warranty would depend on who is supplying the window.

Energy Efficiency

The Home Depot provides windows that are energy efficient and energy star qualified. The windows on offer have the following energy-efficient options:

  • Thermal

  • Triple pane

  • Double pane

Other Services Offered

The Home Depot offers a large range of home improvement services, among them:

  • Kitchen remodeling

  • Bathroom remodeling

  • Plumbing services

  • Water treatment services

  • Flooring (carpet & hard flooring)

  • Door installation

  • Light fixture repair

  • Heating, ventilation and air conditioning

Home Depot Home Depot Visit Site

Summary

The Home Depot is a great choice when looking to replace your windows. It offers affordable windows and no hidden costs and is upfront on its website with all prices listed, including the installation cost.

Finding a replacement is simple and straightforward on their website. The stores are available throughout the country and have trusted contractors that they use all over the United States. As they offer a wide variety of other services, it can really be your one-stop-shop for windows, as well as all of your other home improvement needs.

Sarah Badani has extensive research and review experience in the finance industry. With a degree in psychology and education, she brings a level of depth and understanding to her writing along with her own flavor to spice up each topic in a unique and inviting way.

Home Depot customer reviews

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11 Jul 2020

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Top reviews

A***n, NY
5 months ago

Ease of use

Brand satisfaction

Value for money

Service quality

I liked the way they provided their service in a friendly and efficient way. I was very satisfied with their window work.

B***n, TX
4 months ago

Always clean, helpful staff that is available to help with product advice, and their workers were licensed and helped us get our window situation under control.

C****n, NY
4 months ago

Home Depot is one of the best home improvent stores in usa it had quality products and best customer service and low prices. A great window section and got it done in a timely manner.

B*****n, NY
2 months ago

The offer good quality service and very easy to use. Great customer satisfaction as well. It's a great deal for money

B***, TN
2 months ago

I bought the windows from Home Depot. Contractor installed them. It was very easy to do and at a good price.

B*****l, AR
4 months ago

Convenient to use, affordable prices, friendly customer service. They got the job done and I have no complaints

C****n, SC
3 months ago

I bought a refrigerator from them and it stopped working and the people came and fixed it, and they did not argue with me at all they were extremely helpful getting back up and running.

C****e, CA
5 months ago

As it is said. It is used for window repair which is one of the area they beat specialize in. Many quality hardwares can be gotten from there as well

H****k, VA
3 months ago

I chose to give Home Depot this rating because I have used them in the past and they are a reliable company with quality service and materials

D***M, FL
4 months ago

I know when I go to Home Depot that I am going to not only find what I am looking for, but spark my interest in another project I wasnt even thinking about, which is how we got involved with the window project.

D***a, CT
5 months ago

It was a good service and they were fast and quick and fixed my windows. Made it easy for us and at a reasonable cost.

D***, PA
4 months ago

First and foremost, the customer service is always amazing and always there when needed. Though the pricing could be better, it offers a large variety of products.

E***a, MD
2 months ago

I've used Home Depots services before, them helping me fix my windows made me love using them and shopping at their locations even more.

K****e, NC
3 months ago

This is one of my favorites. They can help you we just about anything. They open early that's a great thing. And the prices are amazing with experienced workers to get the windows done

M*****n, TX
2 months ago

Was very quick, no problems and they were very work oriented. And they were very friendly and nice.

A***, MD
5 months ago

Did what I asked and was well prepared to do the job at hand. There was no issues and they completed it all in a timely matter, my windows are much better now.

A*******a, TX
3 months ago

The customer service would be much better if military were given a 10% discount on everything because these people have served their country & shouldn't have to argue about not getting a discount. Lowe's gives military discount on everything.

E*******h, OH
2 months ago

I use Home Depot a lot for home supplies/tools. The stores are not as clean and organized as Lowe's, so sometimes I go to Lowe's instead. Service can be iffy. Sometimes you can find someone to help, sometimes not so much. We found contractors for our windows through them, but had issues with finding some other services we were looking for.

J***, MI
4 months ago

I thought they did a timely job and did it well. Workers were courteous, clean and professional.

E***, IL
2 months ago

The website's search function is horrible, to many unrelated results. Sat on hold for over 15 mins waiting for a customer service rep about an issue with our contractors. They generally carry everything I need and prices are reasonable. I wish they did more coupons

35 reviews