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DirecTV Streaming Service Review (2024)

Over 140 Channels and 65,000 On-Demand Titles
By Katy WardBy Katy Ward -
Last Updated: Sep 21, 2023
logo-DIRECTV STREAM
Visit Site
Base price
From $69.99 per month
Bundle options
Unlimited
Number of titles
CBS, PBS, NBC, ABC, FOX

Our Verdict 

Is DirecTV Worth It? 

With 4 streaming plans, DirecTV is an excellent choice for those who prioritize their home entertainment needs. As well as providing more than 140 live channels and over 65,000 on-demand titles, its plans include unlimited cloud DVR storage and a voice-activated remote control.

Base price
From $69.99 per month
Bundle options
Unlimited
Number of titles
CBS, PBS, NBC, ABC, FOX

DIRECTV Stream at a Glance

9.2
Editorial Score

Content

150+ channels: Max, SHOWTIME®, STARZ®, and Cinemax®. Premium networks, on demand movies & shows, regional sports networks
10.0

Affordability

Entertainment package at $64.99/mo, Choice for $84.99/mo, Ultimate at $109.99/mo and Premier for $154.99/mo
8.0

Add-Ons

4 packages, add-ons like: unlimited Cloud DVR, Latino channels, International TV packages
10.0

Flexibility

2-year initial contracts, easy cancelation with early termination fee of up to $20 for each month left in your commitment
8.0

Multiple Screens

Enjoy up to 3 streams simultaneously on a mobile or streaming device away from their home network
10.0

DIRECTV Stream Pros & Cons

PROS

Up to 65,000+ on-demand titles and 140+ live TV channels
Free trial available
Unlimited streams available

CONS

Relatively high monthly fees
Poor reviews on Trustpilot

Top DIRECTV Stream Reviews

Alex Medley
Cancelled Direct TV in March o UCf 2023 and
Cancelled Direct TV in March of 2023. Received box with pre-addressed address to return their equipment. I took the box to the local USPO within 2 days with all the Direct TV equipment. Within a month I received a bill for more than $150 for the equipment. I called Direct TV and they said they'd get back to me. They did get back to me with another bill, only higher with late fees. They harrassed me with twice dally calls for more than six months. Bottom line, you must get a mailing slip from the post office when you send their equipment back.
CS
C Sligar
Terrible customer service and High Prices- Got it resolved with an online specialist
We used to love Directv, been loyal customers since 2011. They used to work with you if the bill was too high and would make it right. Not anymore. I canceled in June because they went up way too high for just a basic plan and wouldn't budge on the price. With so many cheap streaming options you'd think they would want to keep customers and work out a reasonable price but, NOPE. I got a promotion in the mail and if I'd renew my service with them it would be $64.99. That was a decent price and the same as some streaming services. So, I signed on and then later got an email with a lot higher price. They wouldn't honor the promotion. Beware!!! of those promotional cards they won't honor the price and you won't get the $100 reward card, total scam. So I called and said I didn't want it. The guy said Okay and I returned all the equipment. Then later I got a bill. So, I called and told them I had canceled and she said I would have to pay for the service and would not cancel the service until the billing date. Are you kidding me? I refuse to pay for something I didn't want or use. I am using a streaming service and wow we have so many channels for such a great price. Directv you better make some changes. I would not Recommend them at all. Changing my review. The social media specialists is the way too go. They got the bill resolved. Thank you!
SW
Steve Wise
I had AT&T U-Verse for over 10 years…
I had AT&T U-Verse for over 10 years until last month. It was OK for when I first got it, but I didn't realize what I was missing the last few years. I have a 4K TV and several 1080p TVs. U-Verse only provided 720p. Menu functionality/features was limited and primitive by today's standards. With DirecTV Streaming, I feel like I've caught up with the times. I now have hi-def TV service that's worthy of my TVs and a box/remote with a great guide and streaming app inclusion. The DirecTV app for my Rokus and Firesticks on my other TVs and phone is ridiculously better/faster than the U-Verse app I've put up with for years. I tried other streaming TV service trials (they're not bad services), but they don't provide the "real cable/satellite" experience that DirecTV does. I thought about Spectrum, but since my phone and internet service is through AT&T, I stuck with them. I'm a tech guy and I'm very happy with my decision.
See all DIRECTV Stream reviews

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DIRECTV Stream DIRECTV Stream Visit Site

Overview

Is DirecTV Safe and Reliable?

DirecTV has a rating of 1.1 out of 5 on Trustpilot, with 94% of users rating it as bad. Of those who rate the company highly, some were enthusiastic about the high levels of customer service. Those who were less satisfied mentioned difficulties in contacting a real person on customer service and issues with payment.

Although DirecTV has a rating of A- with the Better Business Bureau, it isn’t accredited by the body and has a score of 1.03 out of 5 based on customer reviews.

How DirecTV Works

Once you’ve signed up to DirecTV, you can create an account by entering information such as your account number, phone number, or the last 4 digits of your credit card. Once your account is up and running, you can pay bills, view your subscription, and upgrade your plan.

New customers can stream the service on an unlimited number of devices from home and watch up to 3 streams on the go via compatible devices. However, you may be limited to 3 streams if you subscribed to the service when it was DirecTV Now or AT&T Now. 

You can also record up to 3 channels at same time, which could prove invaluable if you and other members of your household can’t agree on what to watch.

The company also provides unlimited cloud storage for DVR and, in another particularly nifty feature, it offers a voice-controlled remote with a virtual assistant.

Overall, we found the website extremely user friendly and did not encounter any difficulties when researching the various packages available.

DirecTV Customer Support

You can contact DirecTV via phone, online chat, or social media. Support hours for billing and accounts are 8am-12am, Monday to Sunday (ET), while you can receive 24/7 technical support.

When we contacted DirecTV via live chat, we received an immediate and very helpful response.

If your query is more general, you could consult the extensive selection of FAQs on the company’s website, which provided most of the information we needed.

DirecTV also has a blog that covers general entertainment topics such as TV, movies, and gaming.

Is There a DirecTV App?

You can download DirecTV’s app from the App Store or Google Play. It allows you to:

  • Watch movies and shows live or on demand

  • Stream or download home DVR recordings to your device

  • Record movies and shows from any location

  • Pause, play, and rewind your TV via your mobile device

  • Search for TV and movies using voice commands

  • Set parental controls


DirecTV Pricing

Although DirecTV fees are higher than some competitors, it offers several perks that could justify the price tag, such as the freedom to watch unlimited streams simultaneously.

How Much Does DirecTV Cost?

Determining which plan provides the best value for your needs will, of course, depend on the amount of time you spend watching TV and which channels you prefer. You can find a full list of the channels available on each plan here.

If you’re a fan of premium channels, it could be worth investing in a Premier subscription, which includes HBO Max, Showtime, and Cinemax. In contrast, the Entertainment plan may not be ideal for sports fans as it doesn’t include regional sports channels.

If you’d like to purchase a DirecTV streaming device and you pass the company’s credit check, you’ll pay an additional $5 per month for this equipment. Otherwise, there is an up-front fee of $120. This device allows you to integrate your live, recorded, and on-demand TV into a single platform. Be aware, you can also watch DirecTV via other streaming equipment, such as Amazon Fire TV, Roku, iPads, iPhones, and Chromecast, which means purchase of DirecTV’s equipment is optional. 

As DirecTV is part of the AT&T group, you can bundle your entertainment package with your internet plan. Packages begin at $124.99 per month, and you can find more information here.

Overall, DirecTV’s fees are at the higher end of the market, although these plans do offer several attractive perks that may make the fee worthwhile in certain cases. While some customers may prefer a more budget-friendly solution, others may, for example, believe the fact that DirecTV has the highest number of regional sports plans of any provider justifies its cost.

DirecTV also offers a 5-day free trial on all its streaming packages.

DirecTV offers 4 streaming plans. We’ve summed them up in this table:


Entertainment


Best for covering all the essentials


Choice


Best for sports fans


Ultimate


Best for sports, news, and movie fans


Premier


Best for those who want the widest range of options available


Cost per month

$69.99 *

$89.99 *

$104.99 *

$149.99 *

Number of channels

65+

90+

130+

140+

On-demand titles

40,000+

45,000+

55,000+

65,000+

Unlimited cloud storage for DVR

X

X

X

X

Regional sports networks


X

X

X

Premium channels

Showtime, EPIX, and Cinemax included for first 3 months

HBO Max, Showtime, Epix, and Cinemax included for first 3 months

HBO Max, Showtime, Epix, and Cinemax included for first 3 months

HBO Max, Showtime, and Cinemax included


Epix included for first 3 months

*Prices do not include taxes and may be subject to change

Optional Add-Ons

In addition to your main TV package, you can add several premium channels to your plan.

  • HBO Max ($14.99 per month): includes all of HBO, plus Max Originals 

  • Starz ($11 per month): includes all 17 Starz and Starz Encore channels

  • Showtime ($11 per month): includes entertainment, movies, contact sports, and documentaries

  • Movies Extra ($5 per month): includes classic movies, originals, and documentaries

  • Cinemax: ($11 per month on Stream): includes series such as Strike Back and new movies every week

  • Epix ($6 per month on Stream): includes original series and thousands of ad-free Hollywood movies

Note that all plans include access to certain premium channels during the initial 3-month period. And with the Premier service, you’ll receive free access to HBO Max, Showtime, and Cinemax as part of your plan.

DirecTV also offers several Spanish-language upgrades and add-ons.

  • Deportes ($5 per month): Spanish-language sports

  • Español ($15 per month): Entertainment favorites and must-have sports

DIRECTV Stream DIRECTV Stream Visit Site

Bottom Line  

If you spend a lot of time watching TV and movies at home, DirecTV could be a worthwhile investment. Although it comes with relatively high fees, it offers an impressive choice of streaming plans and includes perks such as unlimited DVR recording and voice-controlled remote control. Perhaps the most significant downside we identified is the high number of negative customer reviews on Trustpilot. 

Deciding whether the service is worth your time and money will depend on your budget and how much use you would get out of the service. While it may not be ideal for those looking for an affordable solution, high-usage viewers may appreciate the vast array and perks and high-tech features.

Frequently Asked Questions
What internet speed do I need for DirecTV?+-

The company recommends a minimum internet speed of 8MBPS per stream.

Why am I receiving communications from AT&T?+-

As DirecTV is a member of the AT&T group, you may receive text and email communications from AT&T. One these could be asking you to complete an identity setup.

Do I need an annual contract?+-

No. If you’re signing up for DirecTV’s streaming service, you won’t need to take out an annual contract.

Oxford graduate Katy Ward is a seasoned journalist and editor covering personal finance and software topics for Top10. Over a 15-year career, Katy has worked with several finance titans, including Barclays, Tandem Bank, and Yahoo! Finance.

DIRECTV Stream reviews

Bad • Reviews 2,663
on
Excellent
2%
Great
1%
Average
1%
Poor
3%
Bad
94%
We upload 100 to 400 Trustpilot reviews daily to our website, displaying them by default from "best to worst." You have the option to adjust the sorting criteria. If you wish to see all reviews you can go to the Trustpilot website, here.
Sort by
Alex Medley
3 months ago
Cancelled Direct TV in March o UCf 2023 and
Cancelled Direct TV in March of 2023. Received box with pre-addressed address to return their equipment. I took the box to the local USPO within 2 days with all the Direct TV equipment. Within a month I received a bill for more than $150 for the equipment. I called Direct TV and they said they'd get back to me. They did get back to me with another bill, only higher with late fees. They harrassed me with twice dally calls for more than six months. Bottom line, you must get a mailing slip from the post office when you send their equipment back.
CS
C Sligar
7 months ago
Terrible customer service and High Prices- Got it resolved with an online specialist
We used to love Directv, been loyal customers since 2011. They used to work with you if the bill was too high and would make it right. Not anymore. I canceled in June because they went up way too high for just a basic plan and wouldn't budge on the price. With so many cheap streaming options you'd think they would want to keep customers and work out a reasonable price but, NOPE. I got a promotion in the mail and if I'd renew my service with them it would be $64.99. That was a decent price and the same as some streaming services. So, I signed on and then later got an email with a lot higher price. They wouldn't honor the promotion. Beware!!! of those promotional cards they won't honor the price and you won't get the $100 reward card, total scam. So I called and said I didn't want it. The guy said Okay and I returned all the equipment. Then later I got a bill. So, I called and told them I had canceled and she said I would have to pay for the service and would not cancel the service until the billing date. Are you kidding me? I refuse to pay for something I didn't want or use. I am using a streaming service and wow we have so many channels for such a great price. Directv you better make some changes. I would not Recommend them at all. Changing my review. The social media specialists is the way too go. They got the bill resolved. Thank you!
SW
Steve Wise
10 months ago
I had AT&T U-Verse for over 10 years…
I had AT&T U-Verse for over 10 years until last month. It was OK for when I first got it, but I didn't realize what I was missing the last few years. I have a 4K TV and several 1080p TVs. U-Verse only provided 720p. Menu functionality/features was limited and primitive by today's standards. With DirecTV Streaming, I feel like I've caught up with the times. I now have hi-def TV service that's worthy of my TVs and a box/remote with a great guide and streaming app inclusion. The DirecTV app for my Rokus and Firesticks on my other TVs and phone is ridiculously better/faster than the U-Verse app I've put up with for years. I tried other streaming TV service trials (they're not bad services), but they don't provide the "real cable/satellite" experience that DirecTV does. I thought about Spectrum, but since my phone and internet service is through AT&T, I stuck with them. I'm a tech guy and I'm very happy with my decision.
Ro
Robert
11 months ago
Jennifer from montana
I made a call to customer support to fix a code (204) on my screen. Her name was Jennifer from Montana and she was absolutely amazing. Not only did she fix the code but she also saved us a lot of money on our $326 dollar a month bill. I previously to the phone call was having a bit of a bad day but with her over the top enthusiasm, she absolutely made my day 100% brighter. She was amazing. I could make the review go on forever but I’m not going to. I will just end with saying direct tv better keep her by what ever mean necessary. Thank you Jennifer from Montana so very much you have no ideal what that meant to me.

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