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Public Storage Review

Sarah Badani

In a Nutshell

No doubt you’ve seen the signs when driving through your hometown. Public Storage is a nationwide brand with a sterling reputation. The largest self-storage provider in the country, Public Storage offers climate-controlled units ranging from closet-stuffers to full house storage, secure locations (thousands across the US), and some of the most competitive rates anywhere. Plus, you can reserve a unit for free and without any commitment to rent.


  • $1 first month rent +30% savings
  • Free reservations and no contracts
  • Climate-controlled spaces


  • No 24-hour access
  • No full-service storage options

Public Storage Public Storage Visit Site

Public Storage self-storage facility

Public Storage at a Glance

Main services covered: Self-storage, car/RV/boat storage, business storage

Participating states: 39

24-hour security: Yes

Climate-controlled: Yes

What Services Does Public Storage Cover?

With thousands of locations nationwide, Public Storage is the largest self-storage provider in the country. Additionally, you can utilize these services globally, with Public Storage locations across Europe within Germany, France, Sweden, Denmark, Belgium, Netherlands, and the UK. The one downside to working with Public Storage is that it doesn’t offer any type of full-service storage plans. If you’re ready to do the work yourself though, Public Storage is a great option. Here are the services available from this brand:

  • Self-storage

Public Storage has self-storage units ranging in size from 5’x5’ units (good for a large closet) up to 10’x25’ units. The units are all clean and well-lit, so you can access them without fear or looking over your shoulder like you need to with some other, less-reputable companies. Self-storage is a good option if you have extra belongings that you don’t have room for in your house, are looking to expand your family and want to make space, or if you are relocating, traveling, or being called up for military duty. Public Storage units are also a good option if you are subletting, offering your home for short-term lets, remodeling, etc.

The best part of working with Public Storage is that you can reserve a storage unit for free, without any obligation to rent or sign a contract. You can also call up and reserve a unit on the spot. This is good because life is unpredictable, so if your plans change and you don’t need the unit in the end, there are no stressful surcharges. And if you need to get your furniture stored somewhere in a pinch, Public Storage is great at accommodating last-minute changes.

  • Business storage

This is a good option for SMBs that don’t want to waste their budget on expensive business office rentals for equipment, documents, or inventory storage. Public Storage is also a good solution for seasonal businesses that want to store their leftover inventory for the next year, industries that have large cases of product samples (pharmaceuticals, for example), or for businesses that require bulky equipment such as construction or landscaping.

  • Boats, cars, trucks, and RV storage

Public Storage also has covered spots, parking, and enclosed storage units for trucks, cars, RVs, bikes, and boats.

Regardless of the storage unit type, Public Storage works on a month-to-month basis. There are no long-term contracts tying you down. We like this feature a lot because it means anyone can rent a unit without a long commitment to worry about. You can also set up everything, reservations, move-in and move-out dates, and anything else directly online. It’s a totally contactless process. Here’s how it works:

  1. Search for a storage location near you

  2. Choose a unit size using the sizing guide

  3. Reserve a unit and move in on that date

Public Storage Facility Features

Public Storage offers outdoor drive-up and indoor units for business and regular storage. The indoor units have the option for climate control. Vehicle storage units are available in uncovered, covered, or fully enclosed spaces. The latter is a good choice for long-term vehicle storage.

  • Climate-controlled units

  • Accessible from 6 a.m. – 9 p.m.

  • Change units or locations easily

  • Month-to-month contracts

  • Large loading docks

  • Roll-up doors for loading

  • Outdoor drive-up units

  • Elevator access

  • Wide hallways

  • Electronic gates with keypad access

Public Storage Security

Public Storage has gated facilities that are secured behind electric gates. These can only be accessed via a code entered into a keypad. The individual storage units are accessible only with the key that you possess.

Public Storage – Storage Unit Details

Public Storage has a wide variety of unit sizes including:

Size of unit
What fits inside


Large closet


One standard room


Two standard rooms


Three standard rooms


Four standard rooms


Five standard rooms


Six standard rooms+

Up to 20’

Most cars

Up to 35’

Most RVs and boats

Up to 50’

Oversized vehicles

What’s nice about Public Storage is that you can upgrade or downgrade your storage unit size easily. And what’s more, Public Storage has a full unit-sizing guide to help people visualize how much stuff fits into the various sizes of units. This is extremely helpful for people who don’t have a strong sense of proportions and dimensions (ourselves included).

How Much Does Public Storage Cost?

How much each storage unit costs depends on the location and size you need. Some Public Storage locations offer online-only deals, so you’ll have to search via your location to get an exact price. Here’s an example of some pricings available:

Small 5’x5’


Medium 7.5’x10’


Large 10’x15’


Public Storage definitely offers a lot of value for money. For one thing, you can make free reservations. That means you can put a unit on hold without having to pay for it or even put down a deposit. This is a rare feature that certainly explains why Public Storage is considered one of the best.

Additionally, Public Storage tosses in lots of extras. For example, there are hand trucks and dollies available at all locations. These are provided by Public Storage free of charge, and any customer can take advantage of them. There are also packing materials available, but these you’ll have to pay for.

Best of all though is probably the introductory offer Public Storage has for its self-storage units. Customers can get their first month’s rental for just $1. That’s unbelievable. What’s more, you can save up to 30% on additional months going forward, making Public Storage one of the most affordable options out there.

Public Storage Rental and Leasing Options

Another reason consumers like Public Storage so much is the lack of commitment involved. These storage units are available on a month-to-month basis, so you aren’t tied into a long contract that might become irrelevant if your plans or circumstances change. These easygoing terms make Public Storage a great choice for just about anyone.

Public Storage Customer Service

You can reach a customer service rep via phone or by using the online contact form. Public Storage also has a fabulous Help Center on the website that you can use to find just about any question and answer you’re looking for.

Reserve a Storage Unit


Modify Your Reservation


Existing Customers


Pay by Phone


Customer Service

Mon–Sat 5am – 10pm PT

Sun 5am. – 9pm PT

Public Storage Public Storage Visit Site

What Are People Saying About Public Storage?

“I wanted a simple, easy storage solution to clean out some clutter from our house. Public Storage had just what I needed, made sure it was clean and took extra care to make sure I was getting the right size unit for my stuff.” – Bill T

“I had some of the best customer service I've ever experienced at Public Storage! They went above and beyond to make sure I was making the best decision for my storage needs. I really appreciate all of their help!” – Larisa K

“I had a great experience at Public Storage and I would honestly refer it to my friends. This place is very convenient for me and my family.” – Analie B

Bottom Line

Public Storage has been an industry leader for almost half a century, and it’s not hard to understand why. With $1 first-month rental, secure and easy to access indoor and outdoor units, and climate-controlled storage options, Public Storage is an obvious choice. From businesses to personal storage needs, consumers also appreciate the free reservations, no long-term commitment, special offers and extras, and great customer service.

Sarah Badani writes for and has extensive research and review experience in the finance industry. With a degree in psychology and education, she brings a level of depth and understanding to her writing along with her own flavor to spice up each topic in a unique and inviting way.

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Top Reviews

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a year ago

They're friendly and very helpful they are always on time they have good advice

a year ago

They were very patient and knowledgeable about the issues I was having at the time

a year ago

Invoicing has never been better on using freshbooks it's pretty easy and very fast to make invoices

a year ago

I lost weight on this product very quickly. It didn't take much effort either or dieting

a year ago

Satisfaction and reliability. You see effect of their product in your body without any complication

a year ago

Really good quality of service but to some people can be expensive. It's really fun working with them because I get to work for so many kind people

a year ago

It was alright and overall good. I didn't have a problem using it and I thought the price was okay

a year ago

I love to use the app and how easy it is to sign. Also, it doesn't cost a thing.

a year ago

It's very good it's really helpful in about a month or two I lost like 10 pounds

a year ago

A great program to lose weight fast. Super simple way to lose your weight. And is a great value.

a year ago

I thought it was really easy to use and schedule your appointments. Great staff and they're nice

a year ago

It's the best so far. I love it's service. I Never complain about anything since I started using it's service

a year ago

Mediastinum made me lose so so so so much weight and I look the best I ever have

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a year ago

I have used Freshbooks for just a few months. I have not had any issues of yet. The system is easy to use.

a year ago

Great experience with the interface and through the help I've received over the past months

a year ago

It's reliable and has proven results that can be easily seen over time in my pictures

a year ago

Extremely Happy/ This Service OMG!!! I was super hesitant to try this service but didn't feel like sitting in Urgent Care for hours for my particular issue. The intake process was surprisingly super fast! And the app is very user friendly. Once I completed my medical history and input my insurance information, I spoke with the doctor in less than 5 minutes! And this was around 2:30! Mid-day!!! When it's usually impossible to get in and out of an urgent care facility. the whole process took less than 30 minutes! I promise, I do not write reviews, don't have time, but I had to take a few moments to write this review b/c I was thoroughly impressed! The actual doctor, Dr. Cynthia Horner was AWESOME! She was patient with my explanation for calling in today, I did not feel rushed AT ALL, which sometimes happens in urgent care offices, she was on top of all of my questions and I felt very comfortable with her diagnoses. She even offered some encouragement around my fitness goals! I am so impressed and will definitely tell all of my friends about this experience! Thank you sooo much!

a year ago

It's good for weight loss. The service is good. I like it. Not a lot of money.

a year ago

No issues throughout the entire process. Easy to use service and would recommend.