In a Nutshell
- Huge database of images
- User-friendly interface
- Network of user-reviewed roofing pros
- Not a roofing company
- Difficult to return items purchased through the platform
- Contractors can boost visibility with paid advertising
Houzz at a Glance
Specializes in: Design ideas, home improvement products, and contractor-matching
Average price range: Price will depend on the contractor and materials used
Warranty: Warranties are offered by the contractor of the roofing manufacturer
Response time: Pros are very responsive, usually within minutes of receiving an inquiry
Best For: Finding multiple, reviewed local roofing professionals
Roof Types Serviced
Finding a professional through Houzz means that you will be able to find a roofing contractor or company experienced in any roofing material available on the market today. There are various advantages and disadvantages to each roof material option, so researching the right material for your needs is important. All types of roofs should provide adequate insulation, stand up against the elements and be suitable to the local climate, protect against drafts and leaks, and, of course, look beautiful.
The right roof will protect you, but with so many options and variations in price, speak to your Houzz-approved contractors about your options before settling on one material. The most popular and affordable kind of roofing material is asphalt, but Houzz highlights other options in their resources, for example, concrete or clay roof tiles.
As a platform for contractors and home improvement professionals to build their client base through reviews and design inspiration, Houzz does not determine pricing for roofing projects. In order to get a quote for your project, you will first need to contact a participating roofing contractor and give them details about your roofing project. The cost will be determined by a number of factors, including whether you are repairing or replacing an old roof or you are installing a new one. Other factors that will affect the cost of your roof renovation are what materials you will be using, the size and complexity of the roof, ease of access to the work area, and what permits you will need to continue with the project.
While Houzz doesn't give price quotes, it does offer numerous resources to educate users about the potential cost of a roofing project. If you're planning to hire a contractor through Houzz, take a few minutes to peruse the cost calculators and in-depth articles to become familiar with what goes into pricing a roofing project. For example, replacing a roof will likely fall in the following range:
$5,200 - $10,900
“Hi, I'm Kathy from Oregon. I absolutely love Houzz. I don't remember how I ended up here - probably searching on Google - and I've been here ever since. Dreaming of possibilities, sighing over all the beautiful pictures and learning from the discussions. From the tours to the design dilemmas, to the search functions for product or Pro, Houzz is the most fabulous community ever. Thank you so much.”
"The last two years we have spent rebuilding the front of our 100-year-old home that was destroyed by Hurricane Harvey, August 25, 2017. Part of that rebuild was our kitchen, which included not only a new roof but new framing and roof decking. Houzz made shopping for essentials easy, from traditional to modern, and anything in between available with just a click on your computer. We purchased several different light fixtures, the ones we decided against were easy to return. After the fact, Houzz worked with us to return one of three fixtures kept, past the return date, simply because It was too much. Our cabinet handles, sink and faucet are a few other things we purchased. All are beautiful and excellent quality. We recently noticed a discoloration on the faucet base. Houzz worked with us and the vendor to resolve this issue. Although I am happily finished bringing our home back together I still love browsing Houzz and what they offer. Which includes excellent customer service."
Customer Service and Response Times
Houzz makes it easy to get in touch with a built-in messaging platform for users. If you want to access customer care, submit a request on the website's contact link, and you should receive an answer within just a day or two. Aside from Houzz's own customer service, the website mediates between marketplace sellers and customers, so if you order a product from Houzz or one of its partners, you have recourse if you aren't satisfied or need to contact the seller for any reason.
In terms of contractors, customer service will depend on the company or individual that you choose. This is one major benefit of Houzz—by reading reviews from other users, you will have a good idea of whether a contractor is reliable and responsive before you hire them.
While Houzz does offer its own return and refund policy for products purchased on its marketplace, for roofing, you will likely be ordering materials directly from a manufacturer or through the contractor you decide to work with.
Roofing projects generally carry 2 types of warranties: one on the roofing materials provided by the manufacturer, and a separate one on labor and installation provided by the contractor. Manufacturer warranties are generally fairly comprehensive; some even offer lifetime coverage. It's always a good idea to go over the warranty provided by your chosen contractor so that you know what is included and what recourse you have if something goes wrong.
Other Services Offered
Founded in 2009 by frustrated homeowners looking for a better way to renovate, Houzz is a digital platform and online community that lets users browse and save home design and home improvement pictures. With a vast pool of home design professionals on the site, Houzz gives customers inspiration and guidance in planning and executing home improvement projects of any size and at any budget.
Houzz also provides a platform for design and renovation professionals looking for more exposure.
Houzz connects homeowners to home improvement professionals for any need—from windows to wallpaper, Houzz has something for everyone. So, if you are looking for a well-regarded local roofing professional, then Houzz is a great place to start. Plus, professionals in the Houzz network are reviewed by users just like you, so you know what to expect in advance. Beyond all of these useful applications, Houzz also hosts an array of educational and informative articles and guides on home design and improvement.