In a Nutshell
- Free inspection & quote
- Well established
- Personally manage insurance claims
- Limited warranty
- Multiple subcontractors
- No pricing details online
AmeriPro at a Glance
Specializes in: Roof repair and replacement
Average price range: Varies according to the job, i.e., size of the roof, choice of material
Warranty: Limited Lifetime Manufacturer’s Warranty, On material, non-transferable, Limited 50-year labor and lasting warranty from AmeriPro, transferable to a new owner one time
Response time: Respond within 24 hours to online inquiries, Available by phone 24/7
Best For: Roof damage due to severe weather and age
Roof Types Serviced
AmeriPro provides roof repair and replacement services to both private homes with multi-level roofs as well as to commercial buildings. It touts itself as an expert in multiple types of weather damage, including but not limited to: hail, ice, wind, wood rot, and emergencies such as tree-fall. It exclusively uses materials by the manufacturer Owens Corning, which are highly rated in durability, energy efficiency, and water and fire resistance. AmeriPro frequently emphasizes that weather or age-related damage may not be obvious to those untrained in home exteriors and that regular inspection and maintenance is necessary for prolonging a roof's lifespan. While maintenance packages are advertised as available, it seems that prospective clients must inquire for details.
AmeriPro prides itself on providing free, thorough damage inspection and price quotes to prospective clients. A prospective client can request a free quote either by phone or by filling out an inquiry directly on the company website. AmeriPro also employs local salespeople who solicit inspections on neighborhood walk-throughs. Due to the current threat of Covid-19, AmeriPro is advertising that the free inspection is available contact-free. Upon the completion of the inspection and the composition of a detailed damage report, AmeriPro will submit the claim to the homeowner's insurance. While they cannot guarantee any insurance coverage, AmeriPro advertises that most roof replacement claims are 100% covered by insurance, and many customers report that their final bill includes only their insurance deductible. Clear and detailed information on what conditions might need to be met and which types of damage roof insurance may or may not cover is available on the company website. There is mention of the option to "finance" the work, but prospective clients must inquire for further detail.
“Great customer focused business. Tracy Sequin was fabulous from start to finish, he was super patient and explained everything to me in details. I changed my mind a few times about the roof color and he was so patient with me.” Ericka P.
“They worked with our insurance company, helped us select the root we wanted, delivered the material and did a fabulous job the very next day after delivery, and worked patiently with us until the claim process is complete.” Don W.
“After extensive hail damage, this company replaced my siding and roof. They were extremely professional, met with my insurance adjuster and completed the work in a timely manner. The siding and roof are beautiful! I had a couple little problems (hanging my mailbox back up) and they were very quick to come back and make sure I was satisfied. I highly recommend this company!” Nancy K.
Customer Service and Response Times
AmeriPro currently operates in 19 offices across 12 states, spanning 3 time zones. The toll-free number listed on the homepage routes customers to service representatives who operate on a 24/7 schedule. While operating hours vary across the offices themselves, they all seem to operate between 8:30am to 5pm, Mon-Fri. They guarantee a next day response to inquiries generated through their website. The company is also reachable via its social media platforms on Facebook and LinkedIn. The agreed-upon labor is subcontracted out to local certified roofing teams if the homeowners decide to move forward after receiving their quote and filing a claim with their insurance company.
Unfortunately, there is very little warranty information available on the AmeriPro website. It seems that the manufacturer of the actual shingles, Owens Corning, provides a limited lifetime warranty to the homeowners on the roofing materials, including a 10-year algae resistance warranty, which is non-transferable to new homeowners in the event of the house being sold. In the warranty section, AmeriPro asserts that their work should last for up to 50 years, and loosely states that it will cover labor and defective material, without any specifics. The website states that the warranty may be transferred once in the event of the sale of the home. Prospective clients would be prudent to ask for further details regarding warranties on both labor and materials.
Other Services Offered by AmeriPro
In addition to roof repair and replacement, AmeriPro also offers gutter and vinyl siding installation. Despite the lack of pricing information available on the installation costs themselves, the website does enumerate the monetary benefits of lower energy bills and the avoidance of costly damages that follow proper siding and gutter installation. The company also underlines that once it is contracted for a job, it is part of the process from top to bottom, i.e., roof removal, replacement and installation, cleanup, and a final inspection. Pictures of a variety of AmeriPro jobs are available on the website.
If you are a homeowner with various external damage to your home following extreme weather, you'll be able to quickly and easily obtain a complimentary inspection and quote from AmeriPro roofing. AmeriPro affirms that it supports its clients from the moment of the initial inspection, through the entire claims process and subsequent repair job. With 20+ years of experience in the roofing industry, and over 150,000 satisfied clients serviced, AmeriPro is a reliable choice.