Handy Plumbing Review

In a Nutshell

Handy.com is a home maintenance site that provides people with all sorts of cleaning and handyman tasks, including furniture assembly, electrical wiring, wall hangings, and, of course, plumbing services. With thoroughly vetted professionals on the team, Handy.com can unclog drains, replace sinks, and install toilets with expertise and efficiency. And thanks to the Handy Happiness Guarantee, your work is always covered no matter what happens.

pros

  • Solid Handy Happiness Guarantee
  • Convenient Handy.com mobile app
  • Thorough screening process

cons

  • Quality of service varies
  • No clear information about pricing

Handy Handy Visit Site

Handy.com at a Glance

Specializes in: Handyman and other home maintenance services

Average price range: Varies based on services provided

Warranty: Handy Happiness Guarantee

Response time: In as little as 2 hours

Best For: All types of drains, toilet, sinks, and faucet issues

Plumbing Services Offered

Handy.com offers plumbing services (among many other things) to homeowners and commercial properties across the United States, Canada, and the United Kingdom. There are hundreds of locations in each of these places too. So, you can get serviced by a Handy.com plumber from pretty much any area within the above-mentioned countries.

A quick glance at the website will show you that Handy.com covers a broad spectrum of plumbing issues, including:

  • Drain repair

  • Drain unclogging

  • Sink replacement

  • Toilet repair

  • Toilet unclogging

  • Toilet replacement

  • Faucet installation

  • Faucet replacement

  • Faucet repair

  • Other toilet troubles

  • Water heater leaks

Don’t be fooled by the seemingly small list. Each of those categories includes a long list of possible plumbing services you might need. We like that you can book an appointment with a Handy.com plumber at any time of the night or day via the website or mobile app (more on that below). The service is open 24/7, so plumbing emergencies don’t have to wait until the next morning or the end of a weekend. Even non-emergencies can be booked for same-day appointments (in fact, when we tried to book an appointment with a Handy.com plumber, we were able to get one over to our place in just 2 hours). How fast you can get a plumber will depend on the availability, but 2 hours is lightning fast.

Pricing

Handy.com doesn't offer a clear pricing list for its plumbing services. We don't like it when a company doesn't publish a pricing list on its website. But to be fair, no plumbing companies offer up-front pricing quotes. That's because every plumbing job is a little different than the one before. The materials needed, the amount of time, and the effort required to fix the problem change from one situation to the next. So, it’s not feasible to publish a pricing list.

Handy.com does offer an estimate of the service once the situation is assessed, so you can decide beforehand if you want to pay that price. What’s really great about Handy.com is the Handy Happiness Guarantee (we’ll cover that in detail below). That guarantee makes signing on a plumber a lot easier to handle even without a pricing list.

Another thing we like about Handy.com is its handy (excuse the pun) mobile app. Available for free, the Handy.com app is a convenient way to handle your plumbing needs. For one thing, you can book a plumber directly from the app. What’s more, you can speak directly to your professional through the app, clarifying any details, asking any questions you might have. The Handy.com mobile app is available on both Android and iOS devices.

Testimonials

“Colin was outstanding! He went above and beyond the call of duty to install my washer and gas dryer. Extremely professional, knowledgeable and efficient. Highly recommend him for all of your plumbing needs. I will certainly use his services again in the future. Thanks so much Colin!!” - Kevin Y

“Calvin did an amazing job helping me with my broken water heater. Unfortunately I needed a replacement part and it could only be ordered online, but he was very good at finding out the problem and helping me fix it. Not to mention that he’s super nice too. Would definitely hire him again.” - Jeff E

“Greg did a great job grouting my shower. He came a little early to check colors and make sure everything matched to the original decor. He then checked areas in my other bathroom and did some caulking around the toilet and other repairs I haven't even noticed needed fixing. I would certainly recommend him. Very nice guy as well.” - David F

Customer Service and Response Times

Handy.com offers customer-friendly support via email 24/7, and it’s really fast. In fact, for emergencies, you can expect a response within minutes. Handy.com pros are available from 7am to 11pm, but there are also emergency hours. So, if you need something in the middle of the night, there’s someone to call. Once you set up an appointment, the plumber will come and fix the problem at the time of the appointment.

Warranty

Handy.com screens each and every professional that works within its network. To begin with, each one must provide detailed information about themselves that is personally-identifiable and verifiable. In addition, the pro plumbers need to be able to verify whatever plumbing experience they have in the field.

Handy.com also runs a background check through a professional screening service (called Checkr). Background checks include county, state, and national database information searches of any relevant offenses.

Finally, Handy.com uses the Jumio identification technology to further verify the identities of every expert that applies for a job. Jumio helps Handy.com verify the identities of potential plumbers using computer vision technology. In short, Handy.com takes safety and security seriously, earning this service a lot of credit.

Handy.com also offers a pretty solid workmanship guarantee. If you aren’t happy with the service you received from your Handy.com plumber, Handy.com will send out a new professional to take care of the job for no extra charge. No questions asked. That’s a great guarantee in our books.

There is one caveat, though. In order for the Handy Happiness Guarantee to apply, you need to book the plumbing services and pay for them directly through the Handy.com platform. If you go somewhere else or hire the plumber directly, then you aren’t covered by the warranty. Now, this is a logical condition. Why would Handy.com guarantee work for a service that it didn’t supply? The requirement makes sense on all counts and doesn’t even constitute a drawback of using the service.

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Other Services Offered

Unlike many other plumbing services we’ve already reviewed, Handy.com doesn’t stop with drains and faucets and such. In fact, it is a one-stop-shop for all things house maintenance and handyman-related. The list of additional services available through this website is pretty impressive. Here’s just a partial list of the things around the house that you can call a Handy.com specialist to come take care of for you:

  • Interior painting

  • Furniture assembly

  • Office cleaning

  • Moving help

  • Handyman services

  • TV mounting

  • Home cleaning

  • Hanging pictures

  • Hanging shelves

  • Contactless pickups and deliveries

  • Bedroom cleaning

  • Maid services

  • Room cleaning

  • Vacation rental cleaning

  • Living room cleaning

  • Home sanitization

  • Deep cleaning services

  • Hiding TV wires

  • Soundbar installation

  • Home theater AV setup

  • Outdoor furniture assembly

  • Office furniture assembly

  • Home furniture assembly

  • Exercise equipment assembly

  • Air conditioner installation

  • Handy helper jobs

  • Knobs installation

  • Home repairs services

  • Locks installation and changing

  • Ceiling and bath fan installations

  • Smart security camera installation

  • Hanging light fixtures

  • Garbage disposal installation

  • Other electrical services

  • Exterior painting

  • Window treatments

In addition to plumbing services, Handy.com can pretty much help you out with any household maintenance services you need.

Summary

Handy.com is something of a Jack of All Trades. From house cleaning and handyman services to the full range of plumbing issues, Handy.com is available to tackle them all. We like that Handy.com is a sort of one-stop-shop for all of the household maintenance projects you might have. And the Handy Happiness Guarantee lets you feel confident when booking an appointment with these professionals.

Sarah Badani has extensive research and review experience in the finance industry. With a degree in psychology and education, she brings a level of depth and understanding to her writing along with her own flavor to spice up each topic in a unique and inviting way.

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07 Jul 2020

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