In a Nutshell
pros
- Lifetime warranty & 101-night trial
- CertiPUR-US® certified foams
- Fast, free shipping across the U.S.
cons
- Not ideal for sleepers needing strong edge support
- Limited firmness options per model
Types of Mattresses
Puffy offers three main mattress models:
Puffy Mattress (Original): A medium-firm, all-foam mattress best for side and combination sleepers. Includes gel-infused memory foam and a climate-adaptive cover.
Puffy Lux Hybrid: A bestselling hybrid mattress that combines contouring memory foam with coils for improved support and airflow. Suitable for back and side sleepers.
Puffy Royal Hybrid: Their most premium offering with zoned full-body support, 7-layer construction, and advanced cooling features, designed for full-body relief and luxury comfort.
Each mattress is made in the USA and built with motion isolation and spinal alignment in mind. All are compatible with most bed frames, including adjustable bases.
Other Offerings
Beyond mattresses, Puffy’s product catalog includes:
Adjustable Bases – Wireless remotes, massage zones, under-bed lighting.
Pillows – Memory foam and down alternative with cooling properties.
Mattress Protectors – Hypoallergenic and waterproof.
Comforters and Bedding – OEKO-TEX® certified and eco-conscious.
Bedroom Furniture – Headboards, bed foundations, and bed frames.
These additions allow customers to build a full Puffy sleep system, optimized for comfort and airflow.
Puffy Pricing
Product
Twin
Queen
King/Split King
Puffy Mattress
$599
$949
$1,249
Puffy LUX Hybrid
$899
$1,499
$1,799
Puffy Royal Hybrid
$1,249
$2,099
$2,399
Shipping Fees: Free shipping & returns within the contiguous U.S.
Payment Options: Major credit cards, PayPal, and financing via Klarna with 0% APR for qualified buyers.
Prices are often discounted and come with promotional bundles such as free pillows, protectors, and sheets during major sales.
Is Puffy Legit?
Yes. Puffy holds an A+ rating with the Better Business Bureau (BBB) and is widely reviewed on platforms like Trustpilot with generally positive feedback. Customers praise the trial experience, customer service, and product comfort, while occasional issues relate to mattress firmness preferences or edge support.
What’s Unique About Puffy?
Lifetime Warranty: Unlike many brands offering 10–15 years, Puffy backs its mattresses for life.
101-Night Sleep Trial: Allows customers to try the mattress risk-free.
Cooling Cloud™ Technology: Helps regulate body temperature across all models.
Made in the USA: All mattresses are manufactured in U.S.-based facilities.
Donation Program: Returned mattresses are donated to charity whenever possible.
These elements reinforce Puffy’s value proposition as a premium yet accessible sleep solution brand with clear environmental and customer service values.
Help and Support
Customer support is available 7 days a week, including weekends, and can be accessed via:
Phone: 1-800-430-8380
Email: support@puffy.com
Live Chat: Available through the Puffy website
The site includes a robust FAQ section, covering topics like sleep trials, product care, financing, and warranties. Blog resources also explore sleep health and product education.
Bottom Line
Puffy provides well-rounded foam and hybrid mattresses with generous policies and thoughtful extras. The brand appeals to sleepers looking for American-made, pressure-relieving, and low-maintenance sleep solutions. While not the firmest options on the market, Puffy excels in comfort, convenience, and peace-of-mind policies, including lifetime coverage and risk-free trials.
