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Puffy Review

26 reviews

In a Nutshell

Puffy is an online mattress brand offering a 2-layer foam mattress suited for all types of sleeping positions. The mattresses are manufactured in the United States with Puffy’s own patent-pending foams. Try your new mattress for 101 nights and if you’re not completely satisfied, Puffy will give you a refund and donate the returned mattress to charity.

pros

  • Lifetime warranty
  • Returned mattresses donated to charity

cons

  • Only medium-firm mattresses
  • No white glove delivery option

Puffy Puffy Visit Site

Review of Puffy Mattress

Price for a queen size

$1,150 (as low as $950 with $200-off promotions)
Trial
101 nights
Warranty
Lifetime
Shipping
Free, in a box
Firmness
Medium-firm (7 out of 10)
Dimensions (queen)
60”W x 80”L x 10”H

What Type of Sleeper Is It Best For?

  • Side sleepers
  • Stomach sleepers
  • Back sleepers
  • Sleepers who switch positions a lot

How it Works

Puffy mattresses are sold exclusively online. To order one from the official website, just choose from one of the standard 6 sizes (Twin, Twin XL, Full, Queen, King, and Cal King), and add it to your cart. You may also add a foundation or adjustable base to the cart. Once you’re satisfied with your order, enter your personal details and shipping address to see the total price. 

Deliveries arrive within 3-6 business days and are free to residents of the mainland 48 states or, at an additional charge, to residents of Hawaii, Alaska, and Canada. Your mattress (and optional add-ons) will arrive in a compact box, ready for you to take inside and unpack. The foundation and base come with instructions on how to set them up in minutes.

Once your Puffy mattress arrives, you’ll have 101 nights to decide whether or not it’s right for you. If you decide it’s not to your liking, Puffy will provide a full refund and donate your mattress to charity. Puffy promises to cover return costs for residents of the mainland 48 states. 

All mattresses come with a lifetime warranty. If any defects appear in the first 10 years, Puffy will replace your mattress. After 10 years have passed, it will either replace or repair the mattress. It also offers a “Quick Sleep” option, whereby it will deliver a new mattress at half the original price if a defect shows up after the first 10 years of coverage. 

Mattress Makeup

Best for: Side sleepers, back sleepers, and stomach sleepers.

Review of Puffy Mattress - Mattress Makeup

Each Puffy mattress is handcrafted in the United States using a polyurethane foam base layer and a gel-infused visco polyurethane top layer. All foams are non-latex and CertiPUR-US certified. The certification promises the mattresses are made without ozone depleters, heavy metals, formaldehyde, unregulated phthalates, or any other toxic materials you wouldn’t want to sleep on. 

Puffy’s mattresses are all medium-firm and designed for all types of sleepers with a focus on joint pain and pressure relief, improved blood circulation, and spine support and cushioning. The mattresses are designed for compatibility with any type of surface, including slatted frame, flat frame, box spring, adjustable frame, or even the floor.

Size
Price
Twin
$825
Twin XL
$875
Full
$1,000
Queen
$1,150
King
$1,350
Cal King
$1,350

Delivery

No matter the size you select, Puffy will deliver your mattress to your door in a compact box measuring 19” x 19” x 42”. The Twin is the lightest mattress, weighing in at 47 lbs, while the Queen weighs 72 lbs, and the King and California King both weigh 95 lbs. The optional foundation and adjustable base are also sent as a boxed delivery, and it takes just a few minutes to set them up.


Testimonials

Love it soooooo much! I wake up feeling refreshed! My back, neck and shoulders don’t hurt when I get out of bed! This bed is a miracle for me! I don’t toss and turn to get comfortable, any way I sleep is comfortable! Puffy- where have you been all my life?! 

Shana P.

This mattress is as advertised! It’s so soft when you lay down on it. I've had it over a week now and I love it. It was easy to set up. The only con I would have with this mattress is I wish they had a 12-inch mattress also. This is a definite must-buy if you are looking for a foam mattress or any mattress really. 

Bigg. B.

This company is amazing, the mattress was too firm for us so puffy sent us a mattress topper that was very nice but we still didn't sleep well unfortunately. We really wanted the mattress to work out but sadly it was just too firm. We contacted Puffy, they had us donate the mattress to a local charity and we received a 100% refund. This company is amazing, I really wish the mattress would have been a good fit for us. No problems with getting a refund, couldn't give higher praise for this company. 

Lynnette G.

Mattress is great. Fast ship and very comfy. Glad I chose Puffy. 

Jason G.

Bottom Line

The Puffy mattress is designed to suit all needs, with a medium-firm foam combination that provides support for back, stomach, and side sleepers. With a 101-night trial period, if you decide your Puffy isn’t right for you, you can sleep tight knowing that the company will take back the mattress at no extra cost and donate it to charity.

Puffy Puffy Visit Site

About Puffy

Puffy launched online in 2017, and has made a big impression in a short amount of time, with thousands of positive online reviews and a spot on the Ellen DeGeneres Show’s 12 Days of Giveaways.

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Puffy customer reviews

Based on 26 reviews

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09 Jul 2020

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Top reviews

A*y, IN
4 months ago

Ease of use

Brand satisfaction

Value for money

Service quality

Pretty good but there are others out there that I use more often that help me and have a little bit more options available to customers.

A******a, IL
5 months ago

I think it is worth the money and they also provide excellent customer service. I also think that the mattress is very nice.

J***s, PA
3 months ago

I really like how that provided me with the proper care I deserved, and how they treated me.

D*H, WA
3 months ago

Because Puffy offers a reliable comfortable product. When I wake up in the morning I always feel rested and ready to go.

L****n, MO
2 months ago

Just a good company. Reasonable prices.

S****a, TX
4 months ago

I like the service and products a lot. I have not found anything better. I think that I am valued as a customer

K***, IN
5 months ago

They have great products and they have wonderful customer services that goes beyond their means to help you.

M***e, UT
3 months ago

It is a very good quality mattress, it gives me the support I needed on my back. It's a really good deal for such a low price

A***a, OH
2 months ago

I seen it was rated number 1 in 2019 and it was featured on the Ellen show. The bed looked very comfy and sturdy.

C***k, MO
2 months ago

This brand is great I have back issues and they really helped.

E******e, CT
4 months ago

I'm not really a fan of it but it certainly does the job. Don't expect anything special from it.

J****n, KY
3 months ago

I haven't used it all that much but I had a friend that did. She said it was very easy to use and she really likes her mattress.

D***M, FL
2 months ago

I really love the mattress and I know its great quality. I bought this brand because I heard all the great reviews and I really wanted to try it out for myself. Im glad that I did!

H****k, NV
3 months ago

I never had a good bed until I got one of these mattresses, I managed to get one at an absurdly low price and with my body aches and problems this bed helps me sleep and relax all day with minimal problems.

G*b, KY
2 months ago

Puffy is realy good and helpful. I enjoy the service and use it often. Maybe I should use it more.

W***, NJ
2 months ago

I think they have ingenious products and they connect well with customers. They are an up and comer I will probably use more in the future.

L***c, TX
3 months ago

I am really satisfied with this product.

T***y, NY
4 months ago

Overall, the Puffy mattress was very comfortable and it supportive. The service was very quick and effective, and it made buying a mattress very easy and convenient.

R*****n, TN
5 months ago

It was worth the money I paid but it had a few flaws.

R***t, PA
4 months ago

Overall it's comfortable one of the better products I've used. I have only used them once so don't have a lot of experience.

26 reviews