In a Nutshell
pros
- Tailored recommendations
- Free U.S. shipping
- 100-night trial
cons
- Old mattress removal costs extra
- Shipping delays may occur
Types of Mattresses
Helix Sleep offers three primary mattress lines:
1. Core Collection - Includes six models tailored for sleep position and firmness preference. Each is a hybrid mattress with memory foam and pocketed coils. Examples include:
Helix Sunset: Best for side sleepers
Helix Midnight: Best for side sleepers
Helix Dusk: Best for back/stomach sleepers
Helix Dawn: Best for back/stomach sleepers
2. Luxe Collection - These are premium versions of Core models, offering zoned lumbar support, a quilted pillow top, and a breathable Tencel™ cover.
3. Elite Collection - The highest-end range with triple-zone support, cooling technology, and advanced pressure relief layers.
All models are available in twin to California king sizes.
Other Offerings
In addition to mattresses, Helix Sleep also sells:
Adjustable bases and platform bed frames
Pillows: Including cooling, adjustable, and standard foam options
Mattress toppers: Dual Comfort Topper with reversible firmness
Bedding accessories: Sheets, duvet inserts, protectors
Each accessory is designed to enhance overall sleep quality and integrate seamlessly with Helix mattresses.
Helix Sleep Pricing
Mattress Type
Price
Core
$749 – $1,399
Luxe
$1,099 – $2,049
Elite
$2,375 – $3,798
Shipping:
Free shipping across the contiguous U.S.
Payment Options:
All major credit cards
Affirm financing available with 0% APR for qualified customers
FSA/HSA payments accepted for some sleep accessories
Is Helix Sleep Legit?
Yes, Helix Sleep is a legitimate and well-established mattress brand founded in 2015. They hold an A+ rating on the Better Business Bureau (BBB) and have received awards from outlets such as GQ, Wired, and The Strategist. While their Trustpilot rating sits around 2.8, this is based on a relatively small number of reviews and primarily reflects shipping delays and customer service response times — not the mattress quality itself.
What’s Unique About Helix Sleep?
Personalization through the Sleep Quiz is one of Helix’s strongest differentiators. It takes only 2–3 minutes and uses data like preferred sleep position, body weight, and back pain to suggest a suitable mattress. This approach helps eliminate the guesswork when shopping online.
Other unique features include:
100-night sleep trial and 10–15 year limited warranty
Hybrid-only mattress design across all models
Helix Elite’s three-layer zoned support system for deeper contouring
Eco-conscious Birch brand for sustainable shoppers
Help and Support
Email: help@helixsleep.com
Phone: (831) 777-5976 (Mon–Fri, 10am–6pm ET)
Live Chat: Available daily on website (10am–10pm ET)
Text Support: Text “HELIX” to 67069
Bottom Line
Helix Sleep offers a unique blend of customization, comfort, and high-quality materials. Its use of a personalized Sleep Quiz, hybrid design across all models, and clear segmentation into Core, Luxe, and Elite collections ensures there is an option for virtually every sleeper. While delivery during peak periods can be slower and product choice may overwhelm some, the generous trial period and warranty coverage reduce risk. Helix is a compelling choice for those seeking a mattress that meets their individual needs rather than a one-size-fits-all solution.
