Deel HR Software Review (2024)

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Overview

Considering how complex the underlying operations of global hiring and taxation are, Deel is remarkably intuitive. The platform is very easy to use, with one universal menu on the left side for all users. The difference between the employer and employee side of the program lies in the options within the menu items. For instance, under the contracts section, contractors can create their own milestones to submit for compensation, while employers can create contracts and add full-time employees.

Is Deel Safe and Reliable?

Deel is a secure platform that ensures user data protection. It collects necessary data for user experience optimization and regulatory compliance. The data includes personal details, payment information, and usage statistics. Deel also conducts a thorough three-step process for ID verification. However, the exact technical measures for data security (like encryption or intrusion detection) aren't explicitly mentioned in the publicly available information

How Deel Works

How to Get Started With Deel

To get started with Deel HR software, follow these steps:

Sign up: Visit the Deel website and click on the "Sign Up" button. You will be prompted to create an account by providing your email address and creating a password.

Verification: Once you've signed up, you'll receive a verification email. Click on the verification link to confirm your email address.

Company setup: After verifying your email, you'll be directed to set up your company profile. Enter your company's name, location, industry, and other relevant information.

Compliance: Deel helps ensure compliance with local labor laws. You'll be asked to provide details about your company's legal entity, such as its registered name, tax ID, and incorporation details.

Add employees: Next, you can start adding employees to your company's account. Enter their names, email addresses, positions, and other relevant information.

Onboarding: Once your employees are added, Deel facilitates the onboarding process. It helps with drafting and sending employment contracts, collecting necessary documentation, and setting up payment details.

Payment setup: Deel simplifies international payments. You'll need to provide your company's payment details and set up payment methods for your employees, such as bank transfers or digital payment platforms.

Collaboration: With the initial setup complete, you and your employees can begin using the platform. Deel offers features for time tracking, expense management, and collaboration on projects.

Overall, Deel streamlines the HR process by centralizing employee information, managing contracts, ensuring compliance, and simplifying international payments, all within a user-friendly interface.

Deel Customer Support

Deel HR Software's customer support capabilities are built around their core value of "Deel Speed," which emphasizes a proactive and quick response to customer inquiries. Their primary mode of communication is live chat, with support agents available 24/7 to assist users, reflecting their commitment to providing round-the-clock support. This ensures that customers receive help whenever they need it, irrespective of their time zone or schedule. For those who cannot engage in a live conversation or don't yet have an account with Deel, the company provides a webform through which they can send messages and receive assistance. Their commitment to rapid response times is further evidenced by their promise to respond to live chat inquiries within 5 minutes and to webform requests within 8 hours.

Deel Pricing

Deel offers a highly customizable product. At its most basic, you can subscribe to Deel for $49 per contractor per month. This allows you to hire and compensate contractors from over 150 countries and access Deel’s network of 200+ legal partners.

You can also add additional protection against misclassification or the ability to hire employees, and you can even outsource your entire HR team to Deel if you like. Misclassification protection is important since accidentally classifying your employee as the wrong worker type (employee as a contractor, contractor as a unionized worker, etc...) can have profound legal, financial, and tax implications.

For large enterprise users, Deel may go even further, with totally custom features and pricing. Contact Deel directly for more information on this.

Deel offers a series of tiered plans, plus some custom plans that are by quote only. These custom plans do not have set pricing, since pricing will vary significantly between subscribers based on your individual needs.

Deel’s two main plans, Hire Contractors and Hire Employees, allow you to create contracts with salaried employees or independent contractors. You can add protection against liability to your independent contractor plans for an additional charge per contract. If you are hiring employees, Deel assumes liability by default at no added cost. Deel’s Global Payroll plan allows you to customize Deel and integrate it with existing payroll and HR software.

Deel can get expensive for large teams, especially if you use it to hire salaried employees. That said, it allows for unparalleled simplicity when your team is spread across two or more countries, making it well worth the price for international teams.

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Bottom Line  

Deel is an excellent platform for international payroll and HR. It allows you to offer your international workers—even contractors—health insurance and perks, and it makes paying your workers easy with one monthly bill.

Although Deel is not permitted to engage in the practice of law and does not act as an attorney for employers, it partners with 200+ law firms worldwide to ensure that its contracts and transactions remain compliant with local laws and regulatory practices. If you have an international team located in one or more of the 150+ countries it services, look no further than Deel for a robust, flexible PEO solution.